Highlights:

Skills:Telecommunication Expert, Fiber Design, Network Design, Layer 2 and Layer 3 IP, DWDM, DOCSIS, CMTS, XGS-PON OLT, Fiber Splicing, OTDR, LAN- WAN, OSPF-BGP, ROADM

Technical support associate 02/2024 - 04/2024
INNO INSTRUMENTS AMERICA INC, Dallas, TX United States
Industry: Networking
? ? ? Provide timely and effective technical support to customers via phone, email, chat, or in-person interactions. Troubleshoot and resolve technical issues related to fiber optic equipment, including splicer, OTDRs, and related accessories. Guide customers through product installation, setup, calibration, and operation processes. Assist with diagnosing equipment malfunctions and recommending appropriate solutions or repairs.
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Internship 06/2023 - 08/2023
AT&T Service Inc, Plano, TX United States
Industry: Networking
Delivered detailed design and architecture for emerging PON technology deployments, ensuring the successful implementation of cutting-edge solutions. Spearheaded a confidential NDA project, focusing on PON security through the implementation of 802.1X authentication protocols. Played a key role in the Design Validation Lab, contributing to work OMCI in PON development and validation of next-generation 25gig speed programs. Applied advanced techniques, knowledge, and expertise in the design and implementation of complex technical projects, with a focus on PON, DWDM
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Network support engineer 04/2017 - 12/2022
Sai Vision Cable And Broadband Pvt Ltd, Chikhli, gujarat India
Industry: Networking
NA
Evaluate emerging technologies and industry standards related to Ethernet networking, PON, network security, and DWDM, and make recommendations for their adoption based on organizational needs and objectives Provide escalated support and expertise in troubleshooting complex network issues related to Ethernet networking, PON, OLT, ONT, network security, and DWDM, and implement effective solutions to mitigate risks and minimize downtime.? Ensure the quality and integrity of broadband solutions through rigorous testing, validation, and performance monitoring, and implement corrective actions as needed to address any deviations from expected outcomes? Respond to network incidents and service disruptions promptly, following predefined procedures and escalation paths to minimize downtime and restore services within agreed-upon service level agreements (SLAs).? Monitor network performance and health using monitoring tools such as Wire shark, Cisco Packet Tracer, or proprietary network management systems, identifying and addressing potential issues proactively before they escalate into major problems.? Assist with the configuration, installation, and maintenance of network devices, including routers, switches, firewalls, and access points, ensuring adherence to security policies and best practices.? Designing and planning IP-based network infrastructures, wireless devices (Ubiquity, ligowave, microtik) including addressing schemes, sub netting, and routing protocols, to meet the requirements of the organization or clients.? Configuring and maintaining routers, switches (Cisco), and other networking equipment to ensure efficient packet forwarding and optimal network performance.? Implementing QoS policies to prioritize network traffic, manage bandwidth utilization, and ensure appropriate service levels for different types of traffic (e.g., voice, video, data).?--

The University of Texas at Arlington 01/2022 - 12/2023
Arlington, TX, United States
Degree: Master's Degree
Major:Electrical Engineer
GPA: 3.6/4.0

Akash Resume