Highlights:

Skills:Customer service, Customer service, Fast leaner, Attentiveness, Customer service

Waitress 03/2022 - 10/2023
Protea hotel, Johannesburg, South Africa
Industry: Hospitality
Greet and escort customers to their tables Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Communicate order details to the Kitchen Staff Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Provide excellent customer service to guests
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Waitress 03/2017 - 09/2019
Glebburn lodge, Johannesburg, Gauteng South Africa
Industry: Food and beverage
Waitress Working as the front of the shop my duties were but not limited to overseeing all the other workers if they were doing their jobs correctly and punctual at all times. Taking telephone orders ,responding to emails,cashing up the till point and balancing sales at the end of the day, doing monthly stock take and weekly.
WAITRESS Running food, making coffee, servicing a section, running the pass.  Dispensing and service of beverages, Ensuring the restaurant, bar and service areas are clean and maintained.  Answering the phone, taking reservations and enquiries in a professional manner. Responding to emails. Cashing up the till point.--

Nketa high 01/2005 - 11/2009
Bulawayo, Matebeleland South, Zimbabwe
Degree: High School Or Below
Major:O level
Minor:N/A
Odinary level for high schoolers"ZJC

ZANDILE MAPHOSA QDF QDF