Highlights:

Skills:Analytical mind, , Customer-oriented, , Good organizational skills, , Fluent in computer, , Good negotiation skills at all levels, , Ready to take responsibility within my competence

Head of Service April 2014 - current
LEMKEN GmbH & Co, Kaluga, Russia
Industry: Agriculture
- Development of the service department; - Organization, directing and controlling the work of the service engineers; - The warranty obligations on service equipment; - Organization, support and ensure the effective operation of pre-and post-sale technical service and repair (including warranty cases) sold equipment across Russia; - Communication and organization of work with customers and dealers;
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Head of Service February 2012 - April 2014
Kverneland group CIS, Moscow, Russia
Industry: Agriculture
- The development of service department; - Organization, directing and controlling the work of the service engineers; - Communication and organization of work with customers and dealers; - ?ommunication with the factories about the service; - Working with the legal and technical documentation; - Planning and organization of maintenance and repair equipment;
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Technician July 2010 - February 2012
Elit-Technica, Kishinau, Moldova
Industry: Agriculture
I started like a service engineer. I was responsible for: - Assembly and commissioning of equipment; - Trainings for the mechanics how to put a new machine into operation and how to use it. - Warranty and post-warranty maintenance of equipment, organization of repairs; From October 2010 to February 2012 I was responsible for all warranty cases; Drafting of documents for further compensation for warranty repair; Reporting on progress and expenditures.
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The Moldavian State Agrarian University 09/2006 - 12/2011
Kishinau, , Moldova
Degree: Master's Degree
Major:Engineering
Good knowledge in agriculture

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