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Yao Ange Paterson Kouakou

Ivory Coast Abidjan, Cote D'Ivoire

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: quality assurance manager, administrative assistant

  • Occupation: Management

  • Degree: Bachelor's Degree

  • Career Level: Qualified

  • Languages: English and French

Career Information:

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Highlights:Dear Recruiter, I am writing to share a snapshot of my distinguished career in the field of quality management systems and accreditation, and to express my interest in exploring potential opportunities through your esteemed agency. With a robust background and proven expertise, I have consistently demonstrated my commitment to driving excellence and efficiency within organizations. Career Highlights: Accreditation Leadership: Spearheaded accreditation initiatives, including program development and peer evaluations, ensuring adherence to international standards. Quality Management Systems Mastery: Demonstrated a profound understanding and application of Quality Management Systems, consistently contributing to the enhancement of organizational processes. Program Management Expertise: Successfully managed and executed various programs, employing a strategic approach to achieve organizational objectives and milestones. Customer-Centric Approach: Prioritized and optimized customer experiences, fostering positive relationships and ensuring satisfaction through effective communication and service delivery. Effective Communication Skills: Exhibited strong communication skills, both written and oral, facilitating seamless collaboration with diverse teams and stakeholders. Time Management Prowess: Proven ability to efficiently manage time and resources, ensuring timely project delivery without compromising on quality. Proven Leadership Skills: Led teams with a focus on motivation, mentorship, and the cultivation of a positive and productive work environment. Project Management Excellence: Successfully executed projects from inception to completion, applying sound project management principles and Agile methodologies. I am confident that my skill set and achievements align well with the dynamic needs of your clients. My commitment to continuous improvement and staying abreast of industry advancements positions me as a valuable asset for organizations seeking a dedicated professional with a track record of success in quality management. I would welcome the opportunity to discuss how my skills and experiences can contribute to the success of your clients. Thank you for considering my application. Best Regards,

Skills:Displaying relevant judgment and intelligent decis, Problem-solving, Communication

Goal:Dear Recruiter, As a professional in quality management systems with a substantial background in accreditation, I strive to achieve ambitious professional goals in the coming years. My career objective is to continue excelling in the field of quality and contribute significantly to the growth and operational efficiency of organizations. In the short term, I aim to deepen my skills in quality management by exploring new approaches and staying at the forefront of the latest developments in the field. I am seeking leadership opportunities where I can apply my knowledge to strengthen existing quality management systems and drive continuous improvement initiatives. In the medium term, I am determined to take on increased responsibilities within a reputable accreditation body or international organization. I aspire to play an active role in shaping quality standards and accreditation processes, contributing to the advancement of the industry. Long-term, my goal is to hold strategic leadership positions where I can influence quality policies at a broader level and actively participate in capacity-building initiatives within the industry. I aim to be a recognized leader, contributing not only to the success of the organization I work for but also to the advancement of the quality management field as a whole. By making my profile visible, I aim to attract the attention of employers who share similar values and offer opportunities aligned with my professional aspirations. I am open to discussions and opportunities that could contribute to achieving these goals. Thank you for taking the time to consider my background and professional ambitions. I look forward to further discussing how my skills can benefit your organization. Best regards, Yao Ange Paterson Kouakou E-mail : paterson.kouakou@hotmail.fr Mobile : +225 0747791886 (WhatsApp) Téléphone : +225 0170175787 Signal : +225 0574432373 / https://signal.org/install https://www.linkedin.com/in/kouakou-paterson/

Membership:• December 12-15, 2023: Speaker at the 6th Annual Conference of the African Society for Laboratory Medicine (ASLM) in Cape Town on QMS, accreditation, and SOAC's transition policy to ISO 15189:2022. • July 19-20, 2023: Presenter at the national workshop for the review of portfolio programs and projects funded by the West African Economic and Monetary Union (UEMOA) in Côte d'Ivoire. • September 15, 2023: Session Secretary and Reporter at the 2nd meeting of the ECOWAS Regional Accreditation System and the information meeting on the JTI/RSF framework. • September 15, 2022: Participation in GLF Africa 2022: Building an Equitable and Resilient Food Future. • July 11-12, 2022: Participation in the PECB Conference on Quality Management. • Active participation in votes as a representative of SOAC in technical committees and during the review and commentary on AFRAC/ILAC/IAF documents. • Since 2020: Involvement in clean energy initiatives, including Clean Energy for America (CE4A). • June 19, 2020: Presenter at the Accreditation Awareness Workshop of the Network of Journalists for Quality, ECOWAS, and Mauritania (JNQ) in commemoration of the World Accreditation Day 2020 (WAD 2020). • Since 2019: Regular attendance at mid-term meetings and general assemblies (GA) of AFRAC, IAF, and ILAC. • Member of professional organizations: Member of the Communication Committee of the African Cooperation for Accreditation (AFRAC, South Africa). Member of the African Society for Laboratory Medicine (ASLM Addis Ababa, Ethiopia). Member of the Coaches' Platform for SMEs of the United Nations Industrial Development Organization (WACOMP Ghana). Member of the International Network of the Young African Leaders Initiative (YALI-USA). Member of the Leaders Forward network (McKinsey & Company USA learning program).

Certification:My proficiency in accreditation encompasses program development, peer evaluation, and a comprehensive mastery of quality management systems. My key skills and certifications include: Quality Management Systems Accreditation Program Management Customer Experience Communication Time Management Leadership Customer Service Project Management Agile Methodologies

Honor:September 20, 2015: Recognized with the Managing Director's Award at LBCA.


Experiences:

Schemes Coordinator November 2023 - current
West African Accreditation System (SOAC-WAAS), Côte d’Ivoire:, Abidjan, Lagoons Cote D'Ivoire
Industry: Accreditation Body
The role involves effective coordination and supervision of programs in collaboration with the Quality and Technical departments. Ensuring strict adherence to file management time indicators is a key responsibility. The position also requires the implementation of a harmonized planning system for initiating and monitoring program files, ensuring cohesive and optimal management of activities related to accreditation.
Coordinate and supervise programs, working with the Quality and Technical departments; ? Ensure that file management time indicators are scrupulously respected; ? Implement harmonized planning for the launch and follow-up of each program's files, ensuring consistent and optimal management of accreditation-related activities.--
Quality Management System Officer September 2022 - November 2023
West African Accreditation System (SOAC-WAAS), Côte d’Ivoire:, Abidjan, Lagoons Cote D'Ivoire
Industry: Accreditation Body
As a Quality Management System Officer at the West African Accreditation System (SOAC-WAAS) in Côte d'Ivoire, the role entails maintaining the Quality Management System (QMS) and overseeing the planning and execution of internal audits. The position involves coordinating the development of SOAC Quality System alignments based on relevant standards, including AFRAC F026-04 checklist, ILAC, IAF, and ISO/IEC 17011. Additionally, there is a responsibility to provide support to the Technical and Accreditation Officer (TAO) in carrying out accreditation process activities.
? Ensure the maintenance of the Quality Management System (QMS) and the planning and execution of internal audits; ? Coordinate the development of necessary SOAC Quality System alignments with applicable requirements based on AFRAC documents, in particular AFRAC F026-04 checklist, ILAC, IAF, and ISO/IEC 17011 standard; ? Support the Technical and Accreditation Officer (TAO) in carrying out accreditation process activities.--
Accreditation Officer April 2021 - current
West African Accreditation System (SOAC-WAAS), Côte d’Ivoire:, Abidjan, Lagoons Cote D'Ivoire
Industry: Accreditation Body
In the role of Accreditation Officer, I am responsible for overseeing and managing accreditation processes, ensuring compliance with relevant standards and documentation. My key responsibilities include coordinating with various departments to align the Quality Management System with applicable requirements, conducting internal audits, and providing support to streamline accreditation-related activities. This position involves a meticulous approach to file management, harmonized planning, and collaborative efforts to achieve optimal results in accreditation processes.
? Review of accreditation applications, including selection of team members ? Document review ? Assessment ? Analysis of assessment reports and accreditation decisions ? Management of accreditation schemes--
Junior Accreditation Officer October 2019 - March 2021
West African Accreditation System (SOAC-WAAS), Côte d’Ivoire:, Abidjan, Lagoons Cote D'Ivoire
Industry: Accreditation Body
Junior Accreditation Officer supporting accreditation scheme development, peer evaluation preparation, and mastering the Quality Management System. Collaborates with senior officers, ensuring alignment with standards and contributing to a comprehensive and efficient Quality Management System.
? Support the development of accreditation schemes; ? Support the preparation of peer evaluation; ? Support the mastering of the Quality Management System.--
Junior Accreditation Expert July 2019 - September 2019
United Nations Industrial Development Organization (UNIDO), Côte d’Ivoire, Abidjan, Lagoons Cote D'Ivoire
Industry: International Organization
As a Junior Accreditation Expert, I facilitate accreditation assessments, formulate ISO schemes, and contribute to drafting new accreditation schemes, enhancing overall accreditation processes. Additionally, I coordinate UNIDO missions by guiding SOAC in roadmap development, national expert selection, committee establishment, and collaborating with ECORAS for joint activities. Active involvement in accreditation initiatives and strategic coordination characterize my role.
? Facilitate accreditation assessment; ? Formulate ISO scheme and develop a new draft accreditation scheme, enhancing accreditation processes.; ? Coordinate UNIDO mission by guiding SOAC in roadmap development, national expert selection, committee establishment, and collaboration with ECORAS for joint activities.--
Freelance Consultant - Translator of press reviews, newspapers, and press releases January 2015 - January 2016
Optimum Conseil (Government Service Provider in Côte d’Ivoire):, Abidjan, Lagoons Cote D'Ivoire
Industry: National Agency
As a Freelance Consultant - Translator at Optimum Conseil, I specialize in translating press reviews, newspapers, and press releases from French to English and vice versa. With a keen eye for detail, I proofread and edit translated content, ensuring accuracy and coherence. Additionally, I contribute to content development and offer valuable technical feedback, supporting effective communication for a Government Service Provider in Côte d'Ivoire.
? Translate various materials from French to English and vice versa; ? Proofread and edit translated content; ? Develop content and provide technical feedback.--
Assistant Secretary January 2011 - July 2019
Laboratoire Bio-Connex Analytique (LBCA Inspection and Analyses),, Abidjan, Lagoons Cote D'Ivoire
Industry: Conformity assessments
As Assistant Secretary at Laboratoire Bio-Connex Analytique, I excel in customer-centric communication, enhancing engagement across all levels. I lead the implementation of the quality system, ensuring integrity in billing, budget management, and adherence to professional secrecy and ethical standards. My role extends to facilitating accreditation audits by COFRAC and supporting internal training initiatives, contributing significantly to staff development and organizational growth at LBCA Inspection and Analyses in Côte d'Ivoire.
? Ensure customer-centric communication to enhance engagement at all levels; ? Lead the implementation of the quality system, ensuring the highest standards of integrity in billing, budget management, and adherence to professional secrecy rules and ethical standards; ? Facilitate initial, surveillance, and renewal accreditation audits conducted by COFRAC (Comité Français d'Accréditation) and support internal training initiatives, contributing significantly to staff development and organizational growth.--

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