Pretoria South Africa, South Africa
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: IT Project Manager, IT Programme Manager
Occupation: Management
Degree: Doctoral Degree
Career Level: Fully Competent
Languages: English
Highlights:Highly skilled senior-level project manager offering over 20 years of experience leading all phases of diverse technology projects. ? Masters of Business Administration, Doctor of Business Administration. ? Advanced Programme in Project Management credentials. ? Business strategist; plan and manage multimillion-Rand projects aligning business goals with technology solutions to drive process improvements, competitive advantage and capability development of an organization. ? Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. ? Skilled in waterfall, agile and SMART project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
Skills:IT Programme Manager, PMO Director, Senior IT Project Manager
Goal:Currently looking for a new and challenging position, one which will make best use of existing skills and experience while enabling further personal and professional development. Willing to relocate to any local province or international country for full-time employment purposes. A committed and proactive professional with more than 20 years of experience applying people, process, problem-solving and in-depth technical skills to improve individual, team and organizational performance. Quick to assimilate new ideas, concepts and cutting-edge technologies whilst demonstrating a logical and analytical approach to solving complex problems and issues. Able to work well on own initiative while demonstrating the organisation and prioritisation required to achieve tight deadlines and deliverables. A motivational and inspirational leader who enjoys being part of a successful and productive team, and thrives in highly compelled and challenging working environments. Enjoying further research for potential post-doctoral studies in strategic modelling, by means of applying profound retrospective and sense-making enabling properties. Consulting, in his private capacity, in the fields of Operational Excellence, Knowledge Management and Continuous Improvement principles and practices.
Certification:Doctor of Business Administration (DBA): Nelson Mandela University, Port Elizabeth, SOUTH AFRICA (2008). Thesis: “A Model for Sustainable Operational Excellence through Knowledge Management Practices and Continuous Improvement Principles”. Executive Masters of Business Administration (MBA): De Montfort University, Rosebank, SOUTH AFRICA (2002). Dissertation: “Knowledge Management in the call centre industry”. B Tech Degree: Electronic Engineering: Tshwane University of Technology, Pretoria, SOUTH AFRICA (1992). PMI PDU 'Project Search and Rescue' (PMI provider: 1945/Activity ID: 51003): Prodevia Learning (on-line) (2015). UP Management Development Programme (Management Development Programme): University of Pretoria, Pretoria, SOUTH AFRICA, (2014). Advertisement / Analytics or Display Marketing: Google Web Academy, (2014). Information Technology Leadership & Management in Higher Education: ASAUDIT Leadership Institute (2013). Advanced Programme in Project Management: University of Pretoria, Pretoria, SOUTH AFRICA, (2012).
Senior Project Manager - ICT Capability Development 04/2010 - current
University of Pretoria, Pretoria, Gauteng South Africa
Industry: Higher Education
Senior Project Manager - ICT Capability Development Management at University of Pretoria, Pretoria, SOUTH AFRICA
Delivering strategic and tactical projects, within the ICT environment for capability development management purposes, in achieving the university's 2025 strategy.
? Engage with Faculties and Support Services Department in documenting new project/programme requirements.
? Facilitate project scoping workshops with Faculties and Support Services Department for new project/programme requests and document the project charter/mandate document.
? Work with Management and Executive in assessing the strategic objectives of ICT and agree on various project management interventions towards capability management efficacy.
? Deliver the project resource plan, which includes the management of Business Analyst/s, System Architect/s, Tester/s and agree on the overall approach in securing the project resources across the work streams contained in the project charter/mandate.
? Agree on the funding model of the project/programme with the Sponsor and ensure Budget Management criteria towards Benefits Realization once the project/programme has been completed.
? Manage the overall delivery SDLC-process of the project/programme.
? Manage product and/or technology investigation/s towards enhancing the capabilities of the University through ICT efficacy.
? Provide business consultation across the various phases of the project/programme delivery areas, which include ICT and business management knowledge sharing and development.
? Constitute a working steering committee, and manage monthly reporting to the committee through comprehensive reporting across the areas of the project/programme.
? Track daily and forecasts objectives and tasks of the project/programme with the project/programme team (management and project resource where applicable).
? Deliver monthly feedback to the CIO of strategic projects/programmes.
? Enhance the PMO operations by assessing process improvements where applicable.
? Create a meaningful and conducive project environment through relationship management across the various domain areas of the University.--
Project Consultant - DVT Business Solution Consulting 11/2009 - 01/2010
DVT Consulting Cape Town, Cape Town, Cape Town South Africa
Industry: Business consulting services
Project Consultant - DVT Business Solution Consulting, Cape Town, SOUTH AFRICA
Old Mutual South Africa (Finance 2010 Programme) as Project Manager for the technology subproject:
? Assist in presenting compelling work requests to the Executive Management team/Board members.
? Coordinate the functionality of the system across many business areas – effectively manage the multiplicity of project variables towards optimal project delivery, while maintaining optimal levels of stakeholder communication.
? Manage the total cost of the project.
? Provide consultancy-level support to Business Process Owners and guidelines to business in the conceptualisation and articulation of sound business case proposals and feasibility
studies.--
Head Professional Services – CoreProcess, Cape Town, SOUTH AFRICA 01/2005 - 07/2005
CoreProcess SA, Cape Town, Cape Town South Africa
Industry: Business Process Optimiztion
Head Professional Services – CoreProcess, Cape Town, SOUTH AFRICA
Design, develop and implement the Services processes and procedures for the implementation of CoreFlow, CoreValue and CoreProcess solutions, including business process design, system configuration, front-end design and building.
? Engagement process and the client implementations.
? Presentation / Demonstration of products.
? Provide 2nd Line Support and Training for CoreFlow, CoreValue, CoreTrade and the CoreProcess set of solutions.
? Provide initial Business Analysis for CoreProcess customer solutions.
? Provide Pre-Sales resources to the CoreProcess engagement process
? Provide Project Management resources for the CoreProcess Sales.
? Provide resources for the Invitation to Tender RFI (Request for Information) process.
? Responsible for the CoreProcess Product Release Mechanism and Help Desk facilities.
? Solution / Product Suite Expertise.
? Systems integration design and building analytical models.
? Working with and within the existing CoreProcess team to develop and implement customer solutions pertaining to the Retail Industry in South Africa.--
Senior Project Manager - Metropolitan Life Insurance 08/2005 - 09/2009
Metropolitan Life, Cape Town, Cape Town South Africa
Industry: Life insurance
Senior Project Manager - Metropolitan Life Insurance Company, Cape Town, SOUTH AFRICA
Apply business acumen to explore additional breakthrough thinking towards successful delivery of sponsor's goal.
? Building and foster the acceptance criteria of PPM for PSO for the purpose of taking PPM to other business process Owners, to manage business demands and project deliverables.
? Develop and implement the Domains of Change (DoC) assessment, training and methodology within the current PPM tool and GPO operations.
? Develop new financial risk product (life and investment) for Metropolitan Life, and facilitate the implementation of systems development (SDLC) by means of Project Management.
? Develop the Group Project Office capabilities by means of enabling processes in the value chain that will provide for the efficacy of project delivery to all clients of Retail.
? Implement Project Portfolio Management (PPM) tool, methodology and associated training strategies for the Group Project Office (GPO).
? Incorporate PPM in Business discussions on strategic and tactical level within Retail IT and Product Development business areas, and demonstrate the value to be gained.--
Business Owner, Founder Member - iDROP Technologies 02/2004 - 01/2005
Business Owner, Founder Member - iDROP Technologies, Cape Town, Cape Town South Africa
Industry: IT Business consultant
Business Owner, Founder Member - iDROP Technologies, Cape Town, SOUTH AFRICA
Founder Member of iDROP CONSULTING, traded as iDROP TECHNOLOGIES (Pty), LTD.
The company focused on the innovation, design, research, and origination of progressive IT services in existing and niche markets. Additionally the company supplied resources to support IT
security systems and call centre activities.
? Assisting management in developing action plans to address the identified internal control enhancement opportunities.
? Assisting other members of the firm to complete their tasks by supplying technical advice, training and assistance.
? Building the client market for Western Cape Province. (Sales, Support, Customer Account management, Marketing, Propose Solutions with IT Product.)
? Business Administration. (All financials, reports, invoice and ledgers.)
? Liaise with Associates on latest IT Security trends and technologies.
? Managing relationships.
? Performing detailed reviews to test the accuracy of understanding in the IT area.
? Preparing working papers that document the understanding of given IT areas by performing activities such as interviewing, writing narratives, describing business transactions, gathering exhibits, and updating other permanent audit department records.
? Prospecting for new business.
? Providing Technical lead for Business Development. (Across IT Security, Customer Relationship Management and IT Business Development.)
? Securing new commercial funds and investments mandates.
? Supporting development of client bids.
? Working with clients on analysis of business and technology needs.--
Account Manager - IBM Global Services, Sandton, Johannesburg, SOUTH AFRICA. 11/1998 - 02/2004
IBM Global Services SA, , South Africa
Industry: ICT
Account Manager - IBM Global Services, Sandton, Johannesburg, SOUTH AFRICA.
? Design and implement processes to improve systems availability.
? Develop tactical plans / blueprints and workshop these plans with relevant stakeholders.
? Develop true business partnerships and establish strong relationships with key accounts, providing high-level customer relationship management at multiple levels within a customer’s organisation.
? Ensure longevity in customer relationships within the region focusing on product and services growth.
? Ensure that disaster recovery plans are catered for in all hardware and software recommendations.
? Ensure that the ISO90001 quality management process is maintained.
? Ensures that all recommendations adhere to IS policies including Security and vendor policies.
? Interface with the architecture team to ensure that the IS technical architecture blueprint is maintained and current and that all recommendations conform to this blueprint.
? Maintain Disaster Recovery plans and processes.
? Organise and co-ordinate vendor presentations and proof of concept implementations of new technologies.
? Prepare Technology business cases.
? Present technology solutions to senior management.
Proposing and specifying innovative solutions to identified business needs.
? Provide input into the budgetary planning process.
? Reporting to IBM Global Services regional Management Team this role is both a farmer and relationship maintainer in the IT Outsource environment.
? Statement of Work proposal for services and the implementation management of such.
? Strategically advise our clients on the most suitable solution to their technical problems and then to be involved in all stages of the project lifecycle.
? Work effectively with other Disciplines and Competencies to ensure service availability and quality for Customer Accounts.--
Product Support Consultant - CSS Corporation 04/1994 - 11/1998
Product Support Consultant, , South Africa
Industry: ICT
Product Support Consultant - CSS Corporation, Randburg, Johannesburg, SOUTH AFRICA
March 1994 - November 1998 (4 years 9 months)
Customer liaising for service level adherence and review.
? Product Cons
ultant.
? Product integration with project office.
? Project Co-Ordination.
? Technical Support Lead for hardware configuration and support.--
Tshwane University of Technology, Pretoria 01/1990 - 11.1992
Pretoria, , South Africa
Degree: Bachelor's Degree
Major:Electronic Engineering
Minor:Electronic Engineering
B Tech Degree: Electronic Engineering: Tshwane University of Technology, Pretoria, SOUTH AFRICA (1992).
Dr Wimpie FH Beeken_Resume A committed and proactive professional with more than 20 years of experience applying people, process, problem-solving and in-depth technical skills to improve individual, team and organizational performance.