Dhaka Narayangonj, Bangladesh
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: IT Helpdesk/Support Engineer, Application and Network Support Engineer
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages:
Highlights:
Skills:Payroll Software, MS-SQL Database, Micro tick Router, Hardware, LAN/WAN, Adobe Photoshop, Microsoft Office, Windows XP/ 7 / 8, Desktop/Laptop Repairing
Sr.Officer (IT) 04/2012 - current
PalMal Group of Industries Ltd., Dhaka, Narayangonj Bangladesh
Industry: Garments/Manufacturing
MCSA-SQL Server, CCNA&CCNP, Red Hat Enterprise Linux System Administration, Computer assembling and maintenance. Troubleshooting hardware and software problems. Installing and configuring the peripherals, components and drivers. Installing software and application to user standards. Troubleshooting of personal computers. On line Support to customers concerning their computer problems.
Maintenance & Operate Attendance and Payroll System software Including generate salary (about 3000) staffs & workers at the end of every month, SQL Database implementation, Recover damaged database, Data Checking, Data Migration & Data Implementation, Backup and restoring databases, Managing transaction logs. Maintain & Troubleshoot General Automation proximity machines. Installing and configuring computer hardware, operating systems and applications. Monitoring and maintaining about (100) desktops & laptops systems and networks using the MikroTik router. Installation & Trouble shooting Hardware and Network related problems including windows, Anti Virus, Outlook Express, Smart phone, any other software, LAN and Printers etc. Backup the video footage for internal & CTPAD audits. Provide day to day IT support to all employee & staff members. Maintain an updated IT security policy. Ensure all computers are password protected. Provide periodic training to company’s peoples and keep the same documented. Implement procedure whereby only authorized persons are allowed to use designated PCs. Check for any IT abuse within the factory. Maintain audit policy for CTPAD audit as per buyer’s requirements.--
IT Officer 03/2011 - 02/2012
Abir & Ahmed Fashion`s, Dhaka, Narayangonj Bangladesh
Industry: Garments/Manufacturing
Computer assembling and maintenance. Troubleshooting hardware and software problems. Installing and configuring the peripherals, components and drivers. Installing software and application to user standards. Troubleshooting of personal computers.
Installing and configuring computer operating systems and applications, Monitoring and maintaining about 15 desktops & laptops systems and networks. Hardware maintain & troubleshooting, Graphics Design, Troubleshoot LAN problems, Solving several on the spot problems & Provide day to day IT support to all employee & staff members. Keep all stock reports, records, and other documents required.--
Dhamoirhat sofia high school 01/1996 - 12/2001
Rajshahi, Dhamoirhat, Bangladesh
Degree: High School Or Below
Major:Science
CGPA: 4.00 out of 5.00
Passing Year: 2002
IT Support Engineer Payroll Software•HR Operations•MS-SQL Database•Micro tick Router•Hardware•LAN/WAN•Adobe Photoshop/Illustrator•MS Word/Excel/PowerPoint/Outlook•Linux•Windows XP/ 7 / 8