Highlights:

Skills:

Project Manager 01/2024 - current
R1 Spa, perugia, Italy
Industry: ICT
Following a job rotation request, I joined the Project Manager team. Knowing the company processes perfectly, the request was welcomed with pleasure by the Board. As PM I follow the projects assigned to me from the feasibility study in to manage delivery. I constantly interface with the various company departments, especially with the technical department, as well as with customers for definition of objectives, expected timescales, for the collection of requests and updating of the State Progress of Works.
By dealing with both private and public sector clients and dealing with the IT world at 360°, the projects are multi-varied and different complexity based on the specific case. I interface with brands and ecosystem partners for monitoring, scheduling and verifying the different ones activities to be implemented, defining the milestones, deliverables and priorities. Coordination with customers is constant and alignment with accounting is fundamental to optimize his satisfaction in relation to expectations on the one hand, and optimizing invoicing on the other.--
Sales Support Manager 03/2018 - 12/2023
R1 Spa, perugia, Italy
Industry: ICT
I was responsible for the management and coordination of the department for the 3 offices in the central south (Perugia, Rome and Naples). As such I was responsible for organizing work,scheduling meetings and periodical alignments, to submit any proposals to the Board, I constantly coordinated with the other BU to optimize flows and internal procedures (e.g. new CRM implementations etc.), I participated actively at theresearching, introducing and training of new resources.
Daily work was quite dynamic. It was a job of verification, control and management of the various internal organizational processes, but also to support the sales force.The sales supporter collects the information necessary to conclude a transaction from the various departments of the company in order to manage an offer (from the sale of a code to the management of a complex project), an order or a tender. It therefore works in close contact with all the departments and representatives of the company, it is responsible for acting as a thread conductor for each task aimed at achieving the main objective: Offer, Order and Invoicing. The basic activity consists in the preparation of estimates and commercial offers, order processing and delivery monitoring, contacts with the customer to define the offer and other needs, constant cooperation with purchasing office and distributors/suppliers/partners for definition of commercial strategies, active participation (and organisation) in corporate events with brands, updating and projections of the Funnel e of the Forecast, training and coordination of the new resources included in the department, 360° collaboration with the sales force, supervision and alignment on the progress of projects, monitoring and participation in tenders (from the analysis to the preparation of the necessary documentation) on the various platforms dedicated to the PA. It is a strategic position within the company as it involves collaboration and close contact with all departments and BUs (customer and supplier accounting, purchasing office, legal office, debt collection, technical department, warehouse and boasrd). Daily work puts stress and the ability to cope with a very high number of different scenarios quickly and in line with market needs, requiring flexibility, use of company tools (CRM, outlook, office package..) and important organizational skills. the purpose of each department, and in particular that of Sales Support, is to put Sales force in conditions to reach the set targets, optimizing processes and maximizing results.--

ITAS Giordano Bruno 09/2006 - 07/2011
perugia, , Italy
Degree: High School Or Below
Major:Languages
linguistic high school (Italian, English, French, Spanish)