San Jose CA, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: product manager,
Occupation: Management
Degree: Master's Degree
Career Level: Experienced
Languages:
Highlights:
Skills:Product Strategy, Product Roadmap, Product Discovery, Cross-functional Team Leadership, Stakeholder Management, Growth and Retention
Product Manager 2 05/2022 - 06/2024
Magicbricks, Bangalore, Karnataka India
Industry: Prop-Tech
In the role of PM-2, I was responsible for leading cross-functional teams to build and scale the ancillary products vertical.
• Strategized and launched a search and discovery marketplace platform for home interiors to effect a 15% increase in GMV QoQ and reduce user search time by ~30 days.
• Achieved revenue growth of 12% MoM and reduced case login TAT from 4 days to 3 hours for home-loans via API integrations by collaborating with 4 banks.
• Augmented ARPU by 30% and MAU by 15% by implementing an integrated loyalty rewards program encompassing ancillary products.
• Mitigated 100% revenue leak (17% of GMV) by developing a SaaS tool for home loan invoicing and commission payout across 10 cities.
• Leveraged Google analytics and Microsoft clarity heatmaps to create a seamless checkout experience and grow revenue by 30% MoM for relocation services.
• Ideated and executed multiple A/B tests on the product landing page and lead form pages to improve traffic to lead funnel from 5% to 37%.
• Owned the roadmap and led a team of 1 APM and 1 Product Analyst for 3 products across ancillary services to build and scale business amounting to $10M monthly revenue.--
Product Manager 1 06/2021 - 05/2022
Jio Platforms, Mumbai, Maharashtra India
Industry: Technology
As PM 1, I was responsible for executing and delivering on features responsible for user retention and increasing the business GMV
• Increased DAU by ~18% and reduced monthly churn rate by ~10% over 6 months by augmenting the Jio Games in-app economy and ads format.
• Shipped the bandwidth prioritization, network security and speed-test feature to boost average data consumption per home by 150% and ARPH by ~10%.
• Led a multi-stakeholder team to draft an end-to-end workflow for an automated chatbot to expedite subscription payments, services and troubleshooting to reduce monthly service costs by ~15%.--
Senior Business Analyst 06/2017 - 05/2019
Capgemini, Mumbai, India
Industry: Technology
At Capgemini, I primarily worked on Hadoop, SQL and PowerBI to develop data streams and create end user and CXO dashboards for consumption, to streamline business processes and provide analytics. Understanding user requirements, analyzing data to create relevant reports and continuously iterating to changing user needs is something I am well versed with.
• Liaised with client teams to build a value chain metrics dashboard to identify critical months of procurement and downstream sales resulting in overall savings of $0.3M.
• Effected a 30% decrease in customer query escalations by improving the client’s customer service interface dashboard for quicker TAT.
• Achieved a 7% revenue growth by building data pipelines and ETL scripts in Hadoop for data warehousing to streamline marketing insights.--
University of Mumbai 06/2013 - 05/2017
, , India
Degree: Master's Degree
Major:Computer Science
Completed my bachelors of engineering in the computer science stream.
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