Highlights:A highly accomplished Travel industry professional with over17 years of global experience in distribution management, business development, Corporate Travel, Global supplier’s contract management, Customer service and key account management. High integrity, energetic leader known for ability to envision and create successful outcomes in complex multicultural environment. Have been able to cut through several cultural & language barriers and perform resourcefully well over my illustrious career path/ accomplishments.

Skills:Communications Skills (listening, verbal, written)., Analytical/Research Skills, Computer/Technical Literacy, Flexibility/Adaptability/Managing Multiple Priorities, Interpersonal Abilities, Leadership/Management Skills, Multicultural Sensitivity/Awareness, Planning/Organizing, Teamwork

Goal:- I look forward to develop myself in next year for achieving a Senior Executive level position in the organization where my talents can be utilized to the benefit of stakeholders’ interest, adding value to the profession and company profits.

Membership:PMP

Certification:MBA Major in Marketing. Project Management & Business Analyst. GDS's Galileo & SABRE for basic ticketing & reservation.

Honor:Employee of the year 2001, 2003, 2005

Global Sales Manager 05/2015 - current
www.GRNconnect.com, NEW DELHI, NEW DELHI India
Industry: travel & Tourism
Sales & Marketing Professional with over 18 years of experience in Sales B2B/B2C, Business Development Corporate Travel, Commercial Management, travel management, client management, GDS/Airline Technology E-Commerce, direct customer facing, MICE, outbound & inbound tourism and strategic selling. In depth knowledge of airline and travel & tourism industry processes across various domains Effective communicator and presenter with good organizational and networking skills.
Proactively soliciting and managing group/team, travel partners Global/Worldwide 17 countries business development related opportunities and set-up commercial relationship. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.--
Account Manager Middle East 05/2007 - 05/2015
SABRE TRAVEL NETWORK ME, ABU DHABI, ABU DHABI United Arab Emirates
Industry: AIRLINE
Sales b2b/b2c, New Business Development, team management, marketing, end-to-end solutions for travel partners & corporate clients. Negotiate global contracts/SLA’s, ROI, travel management, target assign for the team and administration.
Successfully restart business from 40 non-performing travel partners to exclusive travel agents for SABRE from competition GDS. Increased market visibility for STNME in Abu Dhabi & Al Ain and Northern Emirates & Saudi Arabia and United Sates New York, Atlanta and Las Vegas markets. Reduced 30% extra cost by de-installing equipments from unproductive travel agencies. Increased market share from 11% to 29% within two years by excellent customer service & renegotiate contracts with Travel partners & corporate clients in UAE. Increased ROI and reducing cost by taking necessary measures to improve productivity. Acquired 3 potential global corporate accounts including ADAS/ADAC/ADIA/DNATA for STNME in first year with a strong pipeline. Manage several successful strategic business relationships with travel partners & corporate clients.--
Manager Travel Management 09/2005 - 04/2007
CONTROL RISKS GROUP, BAGHDAD , BAGHDAD Iraq
Industry: AIRLINE
Negotiate contracts with Hotel’s, Airlines, and Ground suppliers to ensure meet CRG policy to reduce 15% travel expanses. Received medal from US clients for Out-standing performance with the team (Completing project on time within budget and customer satisfaction). Appointed as the single point of contact to source market intelligence data base /competition activity and Global/National RFP’s.
Managing Travel & Charter flight Management including Schedule flights, Charter Aircraft booking, Hotels, visa’s Operations, finance, Negotiations with global vendors. Leading the on & offsite teams in different parts of Iraq. Ensure that all travel is undertaken in compliance with CRG safety and Security travel operation requirements. Coordinating with Airlines & charter flights, Hotels, visa’s companies negotiate deals as well added value for the company. Forecast charter flights & schedule flights, visas, hotel rooms and logistics well in advance. Liaise with airlines, Charter aircraft, travel agents, hotels, visa’s services agents for their services, invoices and fares/payments, reconciliation. Draft reports cables, and generate statistics. Global suppliers & client management.--
Supervisor Corporate Travel & Holidays 05/1999 - 08/2005
Saudi Arabian Airline GSA AL MUAYED WINGS TRAVEL, RIYADH, RIYADH Saudi Arabia
Industry: travel & Tourism
Successful in shifting business from high volume corporate accounts like National Guard, King Khalid hospital and DQ. Ensure market coverage and introduce Al Muayed Wings Travels as Single point of contact for all Travel services. Large return client based – Many clients ask for me personally for all of their holidays and travels. Employee of the year from 2000 – 2004. Manage several successful strategic business relationships with travel partners & corporate clients.
Managing travel management team in designing holiday’s packages to meet customers & corporate clients. Maintain key accounts (Embassies, Diplomats, Construction Companies, Hospitals etc.). Market Analysis, Budgeting and Travel Management & customer service. Rates negotiating with global suppliers (Land arrangements) and training other members of the account & front desk leisure team. Maintaining and expanding relationships with existing clients. Cost contracting with international vendors. Managing the team in designing tour packages to meet the needs of different clients/Agents.--
SALES EXECUTIVE 03/1997 - 04/1999
AIR FRANCE GSA, NEW DELHI, NEW DELHI India
Industry: AIRLINE
Successfully achieved and surpass the annual revenue targets with high yield business for the year 1997-1999. Designing and Rolling out of incentive mechanisms for bookers from time to time for promoting newly launched GSA. Manage several successful strategic business relationships with travel partners & corporate clients.
Relationship building with Travel Agents and Corporate. Meetings with potential customers to prospect for new business. Researching the market and related products. Attending team meeting and sharing best practice with colleagues. Direct passenger handling including reservation, ticketing and back office job as well administration.--

The Global open University Nagaland University India 05/2009 - 03/2011
NEW DELHI, NEW DELHI, India
Degree: Master's Degree
Major:Marketing
Minor:HR
I have done my MBA major in Marketing

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