Mckinney Texas, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: senior network engineer, network security engineer
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages:
Highlights:Need H1B Transfer
Skills:CCIE, CCNP, CCNA, Nexus, Cisco Routers, Switches, TCP/IP, VXLAN, SD-WAN, MPLS, Firewalls, ASR9K, CRS
Goal:Secure Job immediately
Membership:none
Certification:CCIE Data center Cisco Certified Network Professional Enterprise (CCNP) Cisco Certified Network Associate (CCNA) Cisco Certified Specialist - Security Core Cisco Certified Design Specialist Cisco Certified Specialist - Data Center Core Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation Cisco Certified Specialist - Enterprise Core
Honor:many
Senior Network Consulting Engineer / Network Architect 01/2015 - 11/2024
Cisco, Richardson, TX, Texas United States
Premium cisco TAC (HTTS) and Proactive network Support, Customer handling
Successfully directed the Customer Assurance Program (CAP) for the Formula One Grand Prix at Circuit of The Americas (COTA), ensuring seamless network operations under high-pressure, globally visible conditions.
Excelled in managing and resolving complex customer challenges across high-stakes industries like healthcare and finance, consistently delivering satisfaction by diffusing critical situations and implementing proactive solutions.
Collaborated with cross-functional teams, including Business Critical Services (BCS) Engineers, Project Managers, and Account Executives, to align on customer objectives and exceed SLA commitments.
Executed comprehensive software diagnostics, resolved critical bugs, and implemented network design changes during maintenance windows, ensuring uninterrupted service for high-priority clients.
Led NetScaler Data Center migrations to alternative vendor load balancers like F5 and Cisco, enhancing operational efficiency and reliability.
Strengthened network security and performance by addressing vulnerabilities (PSIRTs) and implementing robust design changes, improving the security posture and operational resilience of client networks.
Demonstrated crisis management expertise during a Severity 1 incident by swiftly identifying and correcting a misconfigured QoS policy, restoring global operations and earning client recognition.
Delivered high-pressure troubleshooting expertise during the Formula 1 event by isolating and resolving a Nexus bug in the racetrack's network infrastructure, ensuring flawless execution of the race.
Leveraged strong technical and analytical skills to proactively identify vulnerabilities, triage escalations, and implement long-term network improvements, driving operational excellence and client trust.--
Systems & Network Architect 02/2014 - 09/2015
Experis, Ricardson, TX, Texas United States
Systems & Network Architect (Client: Cisco Systems)
Senior Network Engineer (Client: Blue Cross Blue Shield Massachusetts)
? Facilitated High Touch Technical Support (HTTS) to premium customers, including Charter, TWC, COX, Cablevision (Altice), BHN, and Microsoft, ensuring superior customer experience through prompt issue resolution.
? Provided architectural design, technology consultation, and troubleshooting expertise for ASR9k, CRS-X, 7600, Catalyst 6500, GSR/C12k, UBR10k, and RFGW/CMTS platforms, including legacy systems, to maintain and enhance network performance.
? Supported advanced networking technologies such as BGP, MPLS, Multicast, L2VPN (AToM/VPLS), and L3VPN, effectively managing complex configurations and ensuring seamless operations.
? Managed the resolution of Severity 1 through 5 issues within client networks, utilizing advanced diagnostic techniques and collaborating with backend engineering teams to deliver timely and effective solutions.
? Led daily network health checks, configuration assessments, and infrastructure upgrades across a large-scale network of 150 Cisco routers, 100 Cisco Catalyst switches, and 25 Checkpoint/PIX firewalls, ensuring optimal performance and security.
? Strengthened network security by rigorously enforcing protocols like password management, ACLs, TACACS+, AAA, and port security, preventing unauthorized access and maintaining network integrity.
? Diagnosed and resolved network failures using advanced tools such as SolarWinds, InfoBlox, and NetBrain while overseeing IPAM, DNS, DHCP, and system stability via OS upgrades (IOS, CatOS, NX-OS, IOS-XE, StarOS).
? Proactively mitigated security threats through real-time traffic monitoring and analysis using tools like Wireshark, consistently safeguarding critical infrastructure.--
Technical Lead – Technology Specialist & Network Administrator 02/2011 - 02/2014
HCL Technologies, Chennai, Tamil Nadu India
Technical Lead – Technology Specialist & Network Administrator
Technical Lead – Technology Specialist & Network Administrator--
Network Engineer & Administrator 08/2007 - 02/2011
TATA Communications, Chennai, Tamil Nadu India
Network Engineer & Administrator
Network Engineer & Administrator--
Jawaharlal Nehru Technological University (JNTU) 05/2003 - 07/2007
Hyderabad, Andhra Pradesh, India
Degree: Bachelor's Degree
Major:Electronics and Communications
B.Tech
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