Highlights:Successfully managed and completed the IVRS-NX project for the Illinois Department of Public Health, developed a Data Masking Approach for the Department of Innovation and Technology, and led the Enterprise Adjudication Case Management project for the State of Illinois, ensuring compliance and performance through effective project management techniques.

Skills:agile methodologies, project management,, program management, Risk Management, Cross Functional Teamwork, Excellent Communication, Organizational Skills,, Stakeholder Management

Goal:To leverage my extensive experience in IT project management and Program management to drive innovation and efficiency in large-scale projects, aiming to contribute to the strategic goals of a forward-thinking organization by delivering high-quality solutions on time and within budget.

Membership:N/A

Certification:Certified Project Manager (CPM) Certified Portfolio, Program & Project Manager (C3PM) Certified in the Governance of Enterprise IT (CGEIT) Certified on Teamwork & Team Building Leveraging MS Teams for Project Management

Honor:Upstar - Excellence in driving client growth for the year 2021

Project manager 08/18/2023 - 06/14/2024
State of Illinois - DoIT, Springfield, IL United States
Industry: IT and Enterprise
In my role at the Illinois State Department of Innovation and Technology, I have provided leadership and management support to project coordinators and business analysts. My key responsibilities and accomplishments include:
Leadership and Support: Directed and supported project coordinators and business analysts in developing project plans and schedules. Served as a resource in translating complex technical concepts into understandable terms. Project Management: Successfully managed and completed the IVRS-NX project for the Illinois Department of Public Health. Developed a Data Masking Approach for the Enterprise and Portfolio Management office. Documentation and Analysis: Authored user stories, use cases, and program specifications. Participated in various stages of the SDLC including design, testing, training, knowledge transfer, system tuning, and implementation. Performed requirements traceability throughout the software development process. Governance and Compliance: Acted as a liaison to IT Governance to facilitate projects through the Governance process. Reviewed and analyzed status reports, project plans, and operational project performance metrics for compliance and performance. Communication and Reporting: Communicated technical project metrics and audit results to leadership. Utilized various methodologies such as Agile, Waterfall, and Scrum in project management duties. Tool Utilization: Created and tracked weekly status reports, project issue logs, action item registrations, and project contact lists using tools like MS SharePoint, MS PowerPoint, Azure DevOps (ADO), and MS Visio. Project Review and Analysis: Evaluated progress and updated action items for the Enterprise Adjudication Case Management and e-filing Program. Developed statistical reports and performed both quantitative and qualitative analysis on various allocated projects. Performance Management: Conducted performance management functions in work measurement, processing, production, and resource utilization. Identified and recommended modifications to operational processes to ensure resource alignment with strategic goals.--
Project manager Intern 08/16/2022 - 05/08/2023
State of Illinois - DoIT, Springfield, IL United States
Industry: IT and Enterprise
As a Project Manager Intern at the Illinois State Department of Innovation and Technology, I gained valuable hands-on experience in project management by supporting various project activities and contributing to the successful delivery of IT projects. My key responsibilities and accomplishments included:
Project Performance Tracking: Monitored and analyzed the successful completion of short- and long-term project goals, ensuring that project milestones were met. Scope and Risk Management: Identified project scopes, constraints, risks, and deadlines to support project planning and execution. Documentation and Data Collection: Prepared and filed project documents, collected data to track performance and efficiency, and assisted project managers in managing project schedules and milestones. Financial Analysis: Tracked, organized, and analyzed project financial information, providing support in maintaining comprehensive project documentation using Portfolio Project management software. Stakeholder Coordination: Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and resolve conflicts. Project Planning: Developed successful project plans in MS Project, covering objectives, resources, and staffing to meet schedules. Project Management: Single-handedly managed and completed the "Chatbot Project" using Google Dialog Flow for the Enterprise and Portfolio Management office. Prepared presentations, conducted pilot training sessions, and facilitated knowledge transfer to internal stakeholders. Reporting and Analysis: Generated visual reports for presentations, provided essential information to the team, and performed SWOT analysis to identify opportunities and threats, enhancing project outcomes. Status Reviews: Responsible for preparing and presenting Program Status Reviews to senior management and relevant stakeholders, ensuring that project goals and progress were clearly communicated. Through these efforts, I developed a solid foundation in project management, strengthened my analytical and organizational skills, and contributed to the successful delivery of key IT projects for the department.--
Project Coordinator 06/03/2019 - 12/10/2021
Uplers solutions Pvt. Ltd., Ahmedabad, gujarat India
Industry: IT and Enterprise
In my role as an IT Project Coordinator at Uplers Solutions Pvt. Ltd., I was responsible for coordinating and managing various IT projects, collaborating with cross-functional teams, and ensuring the successful delivery of high-quality solutions to clients. My key responsibilities and accomplishments included:
Client Communication and Satisfaction: Maintained high customer satisfaction ratings through effective communication and negotiation with internal team members, vendors, and stakeholders. Achieved Delight and Positive Video Testimonials from clients, earning recognition from upper management. Project Management: Led a team of project coordinators and software developers, consistently delivering high-quality projects on time and within budget. Utilized Agile methodologies to reduce the bug rate by 34% in all assigned segments. Performance Tracking: Monitored project and team member performance closely, intervening quickly to address mistakes or delays. Exceeded sales goals by an average of 85% in 2021. Project Coordination: Handled every phase of the project lifecycle, including project discovery, planning, designing, technical development, implementation, and cloud-based deployment. Business Analysis: Analyzed customer requirements and translated them into detailed functional designs for development teams. Enhanced project vision by recommending suggestions based on internal technical and business expertise. Documentation and Reporting: Created project documentation, including charters, status reports, and presentations. Maintained up-to-date documentation for all aspects of assigned projects, including scope changes, risk assessments, and action item lists. Stakeholder Collaboration: Collaborated with cross-functional teams in product, engineering, user experience, sales, business, and customer support to deliver projects successfully. Scheduled and facilitated meetings with key stakeholders to review progress and address issues. Process Improvement: Introduced change improvement plans to achieve project goals, methodologies, and initiatives. Identified gaps across projects and strategies, recommending resolution methods. Training and Mentorship: Designed training programs for users on new systems or software applications. Provided technical guidance and mentorship to junior team members as required. Special Projects: Successfully managed multiple high-profile client projects, including those for Pfizer, AstraZeneca, Disney, Oracle, and Warner Bros., ensuring adherence to project timelines and budget constraints. Through these efforts, I demonstrated my ability to manage complex projects, foster positive client relationships, and deliver successful outcomes in a dynamic and fast-paced environment.--

GTU 08/03/2015 - 05/16/2019
Ahmedabad, gujarat , India
Degree: Bachelor's Degree
Major:Computer Science
NarNarayan Shastri Institute of Technology, GTU (Gujarat Technological University), Ahmedabad, India, India (August 2015 – May 2019) Bachelor of Engineering, Computer Engineering SPI: 8.96/10, CGPA: 7.52/10