Highlights:

Skills:MS Project, Smartsheet, Asana, Jira, Confluence, MS Office, Microsoft Project, Scheduling, Budgeting, Planning, Resource Planning, Risk Management, Change Management, Conflict Resolution, RFP, RFQ, SDLC, Agile, Waterfall, Product Management, Project Management, Scrum

Certification:Product Management Certification, AIPMM - Membership Number: 13730502

Senior Project Manager 08/2022 - current
Honda Canada Inc., Markham, Ontario Canada
Industry: Marketing
Advised Honda Canada's Consumer Connected division, spearheading collaborations among cross-functional units - Application Development, Marketing, Legal, Security, and more. Led intricate multinational projects up to $100m with excellence in controls, governance, and collaboration. Skillfully revamped and realigned telematics ventures, ensuring streamlined deliverables, schedules, and resources management.
• Leading on average 8-12 projects per quarter varying in sizes, achieving goals aligned with organization roadmap. Closely worked with American Honda Motors and international teams to deliver quality experience for North American customers. • Lead multi-disciplinary teams to create APIs for Corp-to-Corp and 3rd party vendor consumption in an effort to deliver seamless digital experiences to Honda customers. • Established and refined QA processes and documentation. Coached and developed direct reports to enhance and solidify project team skillset. • Developed and managed baseline project plan adjusting estimates as project progressed. Anticipated, identified, managed and resolved business and technical issues and risks. Determined quality standards and oversaw the execution of project deliverables, artefacts, and establishing a much needed knowledge base. Raised and tracked issues and conflicts with appropriate stakeholders, removed barriers, resolved issues with stakeholders and escalated to appropriate levels where required. Established vendor-to-internal hand-off processes for auditing compliance. Successfully managed digital transformation retiring outdated and uncollaborative project management software with cloud driven fully featured solutions, migrating various departments to JIRA and Smartsheet. Conducted timely and successful executive events for project gate acceptance and delivery by maintaining strong relationships with key decision making stakeholders. • Improved operational efficiencies and trained multi-disciplinary reports in project controls and governance.--
Project Manager 02/2020 - 07/2022
Subaru Canada Inc., Mississauga, Ontario Canada
Industry: Information Technology
Consulted for SUBARU Canada’s Digital Marketing, Brand and I.T departments to implement a GRC initiative to transform the digital experience at tier 1, 2, and 3 levels ensuring adoption of AODA web compliance, transparent pricing laws, and implementation of new advertising rules and regulations. Lead the digital transformation project to migrate Subaru.ca to a new Content Management System (CMS) linking back-end systems on an Azure hosted environment. Budget $8M.
• Successfully managed SUBARU Canada’s first web compliance initiative for 98 dealerships, 5 regions, and corporate office to bring organization wide compliance for web accessibility, transparent advertising, and pricing laws. • Negotiated vendor agreements alongside legal team revising and finalizing MSAs. • Lead multi-disciplinary teams to create APIs in an Azure environment for vendor integrations to consume and display accurate pricing, accessories, legal disclaimers and vehicle spec information for all tier 1 dealerships and tier 2 regions. • Lead and successfully launched Canadian MySubaru application development in collaboration with Subaru of America, migrating constituents from existing database providing a seamless experience and transition for consumer telematics. Providing users owner information, recall information, track vehicle service history, connect to roadside assistance and more. • Established and refined QA processes and documentation. • Developed and managed baseline project plan adjusting estimates as project progressed. • Anticipated, identified, managed and resolved business and technical issues and risks. • Determined quality standards and oversaw the execution of project deliverables, and management documents. • Raised and tracked issues and conflicts with appropriate stakeholders, removed barriers, resolved issues with stakeholders and escalated to appropriate level where required. • Established vendor-to-internal hand-off process for auditing compliance to maintain risks. • Successfully managed digital transformation retiring in-house CMS with vendor driven fully featured Hybrid Headless CMS solution, migrating Subaru.ca to Azure hosted platform and integrating systems such D365 and source-of-truth master databases for product information, pricing, creatives, and regional driven content.--
Senior Project Manager 02/2016 - 02/2020
Canadian Cancer Society, Toronto, Ontario Canada
Industry: Information Technology
Delivered exceptional and decisive strategic project management in a complex national environment overseeing high scale digital initiatives including digital transformation, data consolidation and migration, CRM consolidation, project management, change management. Provided technology solutions with budgets up to $13M
• Successfully redeveloped organization website and online properties responsible for up to $50 million revenue, supporting UX, Web Designers, and Web Developers. • Successfully managed cross-departmental data consolidation (migration and de-duplication) with over 600 million constituent records across 3 CRM platforms with financial data. • Delivered business transformation initiatives utilizing cloud native solutions, with a focus on modernization of infrastructure to be consumed by internal employees to deliver flawless experiences for internal programs, fundraisers, and donors. • Provided strategic direction and led operationalization of technology portfolios to ensure maximum adoption of new technology stacks requiring careful relationship and change management across business units for both internal and external clients. • Communication of value created to business partners to ensure maximum adoption of change projects. • Managed the Software Development Lifecycle (SDLC) using agile frameworks such as Scrum. • Provided mentorship and career guidance, improving organizational intrinsic value for staff. • Maintenance of all Project artefacts including all plans and financials (forecasts and actuals). • Work collaboratively with project managers, business analysts, consultants, developers, solution architects, vendors and other business and technical teams to successfully deliver on key initiatives. • Worked collaboratively with executives including the project sponsor (C-level executive) and client steering committee. • Proactively managed project risks and determined bottlenecks and roadblocks that would prevent or slow down a successful delivery of the project. • Technology architecture was strategically chosen to allow scalability and integration of the system into many other enterprise applications including Blackbaud Luminate and Salesforce.--
Senior Project Manager 03/2014 - 02/2016
Zikria Consulting, Toronto, Ontario Canada
Industry: Information Technology
Consulted for Scotiabank’s Digital Marketing Team to overhaul and modernize Scene+ program with new partnerships, benefits, and insights. The program included the implementation of new technologies used to gain better customer insights. A hybrid framework was used to deliver the project across multiple business teams. Budget $10M.
• Successfully managed systems integrations using a hybrid agile (front end) and waterfall (backend) approach. • Developed and managed baseline project plan (initiation to handoff) and software development lifecycle (SDLC) adjusting estimates as project progressed. • Developed and managed project documents and plans including: scope, schedule, resource, budget, and risk management plans (including reasoning for assumptions) and managed project performance against them. • Managed project scope changes, multiple and competing demands and priorities determining and conveying impact on budget, time and risk using appropriate fact-based metrics/assumptions. • Anticipated, identified, managed and resolved business and technical issues and risks. • Determined quality standards and oversaw the execution of project deliverables, and management documents. • Raised and tracked issues and conflicts with appropriate stakeholders, removed barriers, resolved issues with stakeholders and escalated to appropriate level where required. • Provided business and technical leadership and guidance to technical, business, vendor’s teams. • Identified and executed on opportunities to increase collaboration across multiple business functions. • Recommended and managed the outsourced development and support teams with partner technology organizations such as: PwC, IBM, and Salesforce. • Conducted resource change management risk assessment and suggested mitigation strategies & actions, and developed succession plans for critical resource roles.--
Project Manager 03/2012 - 02/2014
Carillion Canada, Toronto, Ontario Canada
Industry: Information Technology
Delivered exceptional and decisive strategic project management in a complex national environment overseeing high scale digital initiatives including: software development, release management, project management, and technology solutions in an organization with 60,000 employees and 24x7 operations. Provided technology solutions with budgets up to $20M
• Responsible for the design and implementation of companywide Project Governance and Project Management Best Practices. • Developed business cases, created value propositions and lead project feasibility initiatives with all levels of stakeholders, including C-Level Executives. • Lead all project mentorship activities such as: Coaching, Performance Review, Career Guidance, Workshops, and Improvement of soft skills. • VoIP integration into existing technology services such as Skype, leading the research and end to end implementation. • Lead team for VPN implementation using PPTP as the VPN protocol to allow remote staff secure access to organization licensed software and other data. • Architected and Lead key Enterprise Strategic Business Transformation initiatives using customized project management methodologies as required to successfully complete projects such as: o Implementation of an $20M IaaS solution for Carillion Canada’s 200+ sites across Canada o Simplification of complex or inefficient business processes o Lead the integration of all new business acquisitions into Carillion’s systems and processes – many times new processes, workflows, and systems were required to be engineered from the ground up • Mobilization and development of the New Oakville Trafalgar Memorial Hospital’s infrastructure, technology-related business processes, and disaster recovery operational protocols • Implementation of a SaaS HR Information System o $6M Budget affecting over 8500 employees/stakeholders o Required very complex change and communications management as the solution affected stakeholders in very different ways with over 25 union agreements to be renegotiated and considered o Data migration and Sanitization was a key undertaking that required multiple checks and balances throughout the testing and migration phases • Responsible for reporting directly to the CIO, Steering Committees, and Senior Leadership on all areas of project performance, including: Budget, Risk, Schedule, and Resources. • Hands-on approach to solution development with SMEs, with a “lead by example” attitude.--

Seneca College 09/2009 - current
Toronto, Ontario, Canada
Degree: Associate's Degree
Major:Computer Programming and Analysis
Focus on front end and back end development, project management, and SDLC.

Senior Project Manager project manager