Highlights:Successfully implemented a comprehensive IT inventory management and ticketing system using GLPI (Gestionnaire Libre de Parc Informatique). Designed and deployed the system to streamline asset tracking, incident management, and service request workflows. Key achievements include: Inventory Management: Integrated and automated the documentation of IT assets, including servers, workstations, network devices, and peripherals, ensuring real-time visibility and efficient resource allocation. Ticketing System: Configured a user-friendly ticketing system to manage and prioritize IT support requests, significantly reducing response and resolution times. Customization & Scalability: Tailored GLPI functionalities to meet organizational needs, ensuring seamless integration with existing IT infrastructure and laying the groundwork for future scalability. User Training: Conducted comprehensive training sessions for end-users and IT staff, improving adoption rates and fostering a culture of proactive IT management. This project enhanced operational efficiency, provided actionable insights through detailed reporting, and elevated the organization's overall IT service delivery standards.

Skills:siem, soar, linux, active directory, penetration testing, bug bounty hunting, web penetration testing, information security, ITIL, ISO 27001

Goal:As a passionate IT professional with a strong foundation in technical support, system administration, and network security, my career goal is to specialize in cybersecurity, particularly in Web Penetration Testing and Bug Bounty Hunting. I aim to leverage my deep knowledge of Linux systems, experience in Active Directory, virtualization, and IT infrastructure management to build innovative and secure solutions for modern challenges. I aspire to contribute to the tech industry's growth by designing resilient IT systems, enhancing data protection, and leading transformative projects. My ambition is to achieve certifications like OSCP (Offensive Security Certified Professional) and CISM (Certified Information Security Manager), which will further solidify my expertise in ethical hacking and IT governance. Long-term, I see myself as a key player in shaping organizational security strategies, mentoring emerging talents in the field, and driving the adoption of cutting-edge technology solutions. I aim to be a trusted authority in cybersecurity, known for my ability to bridge the gap between technical excellence and business objectives while making a significant impact on global IT security.

Certification:Google Cybersecurity Professional

IT Support Specialist 04/2023 - current
ERA Elektronik, Umraniye, Istanbul Turkey
Industry: Automotive & Railway Car Electronics
As an IT Technician, I manage end-user support, IT procurement, and infrastructure operations. I have implemented a GLPI-based inventory and ticketing system to streamline processes, improving efficiency and issue resolution. My expertise includes managing Active Directory, virtualization, backup solutions, and network configurations. I also support DLP strategies and ensure data security. This role has strengthened my technical proficiency and problem-solving skills, enabling me to contribute effectively to organizational IT goals.
As an IT Technician at ERA Elektronik, I am tasked with ensuring the seamless operation and security of the company's IT infrastructure. My responsibilities involve a broad spectrum of technical and operational tasks, including: End-User Support: Providing timely and effective assistance to resolve technical issues faced by employees, ensuring minimal disruption to business operations. IT Procurement: Managing the evaluation, selection, and acquisition of IT hardware, software, and services to meet organizational needs. Infrastructure Management: Administering Active Directory, virtualization platforms, and backup solutions to maintain operational continuity and data security. Network Administration: Configuring and monitoring network systems, including firewalls and switches, to ensure optimal performance and security. System Optimization: Designing and implementing business processes to enhance productivity and streamline workflows. Inventory Management: Deploying and maintaining a GLPI-based system for asset tracking and support ticketing, resulting in increased operational efficiency. Security Operations: Supporting Data Loss Prevention (DLP) systems and adhering to best practices in cybersecurity to safeguard sensitive information. In this role, I contribute to creating a reliable and secure IT environment while aligning technology solutions with organizational goals.--

Eskisehir Osmangazi University 09/2017 - 01/2020
Sivrihisar, Eskisehir, Turkey
Degree: Associate's Degree
Major:Computer Programming
I completed an Associate's Degree in Computer Programming at Eskisehir Osmangazi University. During this program, I gained foundational knowledge in software development, database management, and systems analysis. I developed practical experience in Java and Python, honing my skills in object-oriented programming and scripting. This education provided a solid foundation for my career in IT and fueled my passion for continuous learning and professional growth.

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