Highlights:Experienced chemical engineer and technical service professional with over 11 years of experience in the pulp and paper industry. Proven expertise in chemical application management, and delivering customer-focused solutions. Holds a Master of Engineering (M.Eng.) in Pulp and Paper Technology and is skilled at driving process improvements. Open to relocate and extensive travel and committed to delivering high-quality service.

Skills:• Specialty Chemical Applications in Pulp & Paper, • Technical Reporting and Documentation, • Adaptability in Diverse Industries, • Lab Test Procedures and Data Analysis

Goal:To leverage my extensive experience in the pulp and paper industry and my technical expertise to contribute to innovative and sustainable manufacturing solutions. I aim to secure a challenging technical service role in a forward-thinking organization, where I can drive operational excellence, enhance customer satisfaction, and foster professional growth. My ultimate goal is to add measurable value to the organization while advancing my skills and creating a positive impact in the industry.

Honor:Flyer awards

Area Manager 01/2021 - 01/2022
Buckman, , Singapore
Industry: Pulp and Paper
•Managed specialty chemical applications for the Vietnam market during COVID-19, ensuring stable revenue and strong customer relationships. •Delivered comprehensive service reports, including trial updates and technical recommendations.
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Account Manager 01/2017 - 01/2021
Buckman, , Singapore
Industry: Pulp and Paper
• Increased revenue by 35% and improved client retention by 100% over four years. • Conducted new application trials, monitored key process variables, and analyzed performance data. • Conducted lab studies to validate product performance and optimized chemical solutions. • Regularly monitored process parameters, identifying areas for operational improvement.
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Senior Account Representative 10/2014 - 12/2016
Buckman, , Singapore
Industry: Pulp and Paper
• Spearheaded market expansion in North and South Vietnam and implemented tailored chemical solutions for customers in the pulp and paper industry. • Achieved a 50% increase in sales through targeted strategies and effective technical support. • Provided on-site service, including troubleshooting and maintaining chemical feed and control systems.
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Account Representative 07/2010 - 09/2014
Buckman, , Singapore
Industry: Pulp and Paper
• Independently managed chemical feed and control systems for key customers in the North Vietnam market. • Collaborated with technical teams to conduct lab tests, analyze data, and ensure optimal product performance. • Delivered a 50% sales increase through strategic customer engagement and technical expertise.
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Hanoi University of Technology 08/2003 - 05/2008
, , Vietnam
Degree: Bachelor's Degree
Major:Chemical Engineering
Bachelor’s Degree, Chemical Engineering (2003 – 2008)

Pulp and Paper Pulp and Paper Technical Service Engineer