New York, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: program manager, project manager
Occupation: Architecture and Engineering
Degree: Master's Degree
Career Level: Experienced
Languages: English, Turkish
Highlights:
Skills:
Senior IT Consultant 10/2024 - current
Akalan, , New York United States
Industry: Law
Senior IT Consultant
•Successfully transitioned the firm to Agile, leveraging Atlassian and AI-powered tools to enhance cross-functional collaboration, adaptability to client needs and achieve measurable gains in productivity, operational efficiency and client satisfaction in legal services.--
Digital Transformation Program Manager 08/2021 - current
Teknosa, , New York United States
Industry: Retail
Digital Transformation Program Manager
• Conducted a digital maturity assessment, collaborating with departments to identify gaps and weaknesses.
• Worked with Boston Consulting Group (BCG) over 3 years on marketplace-related projects and the ERP transformation.
• Developed a strategic digital transformation roadmap and managed key projects, including web development, mobile app enhancements, and seller integration for the online marketplace, achieving a 25% increase in online sales within six months.
• Led the ERP transformation project from Oracle to SAP, aligning it with TeknoSA's digital goals.
• Orchestrated project processes, including scope management and risk mitigation, while ensuring clear communication with cross-functional teams and external partners.
• Presented project status updates to executive leadership and identified opportunities for process improvements, enhancing operational and product workflows.--
Technology Program Manager 02/2019 - 07/2021
Milsoft, , United States
Industry: Software
Technology Program Manager
• Led large-scale software and system integration projects, delivering high-quality solutions on time and within budget.
• Defined business requirements in collaboration with key stakeholders to ensure alignment with strategic goals.
• Established and tracked key performance indicators (KPIs) to improve project delivery efficiency.
• Spearheaded cross-functional team collaboration, enhancing communication and commitment across multiple product lines.
• Developed comprehensive roadmaps and drove consensus on prioritization to optimize resource utilization.
• Utilized data-driven decision-making through in-depth data analysis to reduce project risks.
• Maintained strong relationships with senior stakeholders, including customers and subcontractors, to support ongoing projects and ensure high satisfaction levels.
• Involved contract negotiations, wrote and tracked statements of work and ensured both customer and subcontractor alignment with project goals.
• Presented detailed project status updates, risk assessments, and recommendations to executive leadership, facilitating informed decision-making.--
IT Project Manager 01/2018 - 02/2019
Milsoft, , United States
Industry: Software
IT Project Manager
• Managed the full project lifecycle for software development and system integration projects, ensuring adherence to scope, schedule, and budget.
• Defined roles and responsibilities using RACI across project work breakdown structures to enhance role clarity and accountability.
• Identified, evaluated, tracked, and mitigated project risks through continuous risk assessment and management.
• Leveraged data and metrics to derive actionable insights and present findings to key stakeholders, facilitating data-driven decision-making.
• Coordinated and led project meetings to ensure stakeholder alignment and maintain project momentum.
• Orchestrated user acceptance testing (UAT) with customers, achieving high satisfaction in final project deliverables.--
Acquisition, Subcontracts and Proposals Specialist 03/2017 - 01/2018
Milsoft, , United States
Industry: Sofware
Acquisition, Subcontracts and Proposals Specialist
• Managed projects’ acquisition requirements, prepared requests for proposals (RfP) and evaluated vendor submissions.
• Oversaw vendor contracts from negotiation to execution, ensuring timely and quality deliverables.
• Coordinated with subcontractors and internal project stakeholders to support project milestones and objectives.
• Conducted sub-contract negotiations, managed terms to optimize outcomes and mitigate risks and ensured compliance with contractual obligations to customers.--
Business Development Specialist 11/2016 - 03/2017
Imca Electronics, , United States
Industry: Retail
Business Development Specialist
• Managed customer relationships by analyzing needs and providing tailored product solutions.
• Led proposal development and ensured timely deliveries, driving high customer satisfaction.--
Bilkent University 09/2009 - 08/2015
, , Turkey
Degree: Bachelor's Degree
Major:Electrical and Electronics Engineering
Took advanced courses such as Algorithms and Programming, Modeling and Optimization, Statistics beside of general EE courses.
Login to view resume: TanerUlukaya_Resume - Program manager, Project Manager, Delivery Manager