Highlights:A versatile professional with 25+ years of profound experience in IT Infrastructure, Cyber Security, Service Delivery, Data Networks, Digital Transformation and Technical Operations targeting challenging assignments in an organization of high repute.

Skills:LAN, Routing, Switching, Systems Administration, Network Support and Administration, Windows Server and Desktop Support, Linux Support and Administration, Amazon Web Services, SAP, Database

Goal:To help contribute to the best of my efforts using the acquired skills, experience and knowledge over the last 25+ years in the success and growth of the organization that I can get to be employed with.

Certification:AWS Associate Certification. CCNA and SAP

Vice President - IT and Networks 10/2006 - 07/2023
UFO Moviez India Limited, Mumbai, Maharashtra India
Industry: Media and Entertainmednt
• Led global Information Technology function, including application development, operations, telecommunications, and technical support. Directed continuous improvement projects, and managed cost center budgets and conducted reviews of departmental operations. • Chaired a staff of 40 Pan India, Middle East, Far East and the USA with an annual budget of Rs.100 Million. • Partnered with contracts administration to ensure budget accuracy of all hardware and software contracts. •
Proficiently managed and completed the migration of On-Premise DC to Azure and AWS through Conceptual Design Phase including the evaluation and selection of Cloud SPs, Systems Integrators, and outsourced runtime support. • Initiated SharePoint Online to showcase the use of the company’s various initiatives, business diversifications resulting in 85% of internal customer presentations. • Spearheaded Internal demonstrations of Microsoft 365 technology resulted in widespread adoption of Collaboration Tools across the organization. • Provided critical technical support and guidance in the areas of performance management, talent acquisition, staff retention, and succession planning. • Configured, tuned, and maintained the 2003 Active Directory. Utilized SMS/WSUS to deploy Software/MS Updates. Designed, installed, and managed a Local Area Network, DNS, DHCP, VLANs, and switched and router configurations.--
Senior Consultant - ITICS 10/2004 - 10/2006
Capgemini Consulting India, Bengaluru, Karnataka India
Industry: Consulting
? Designed and developed new policies and procedures for account maintenance and patching Unix/Linux environments. ? Supported company growth from 75 to 5000 employees creating workstations, provided level 1 – 3 daily user support and service according to the SLA. ? Configured, tuned, and maintained Windows 2003 Active Directory ? Collaborated with contracts administration to ensure budget accuracy of all hardware and software contracts. ? Provided scoping documentation and analysis of different projects including Oracle backup procedures. ?
? Managed Local Area Network, Wide Area Network, VLANs, configured switches and routers. ? Performed multiple systems and hardware support, including Office Access Security system, phone, and video conferencing. ? Successfully deployed company Antivirus system based on TrendMicro Office Scan. ? As a Senior Consultant – ITICS, mentored Junior Support Engineers, managed IT Shift Support team, and conducted trainings for new company employees. Worked Closely with other ETS members to complete Phase 1 of Disaster Recovery site. ? Played active role in the employee engagement team instituting better communications between different project teams engaged with different clients.--
Systems Engineer 12/2003 - 09/2004
Alopa Networks, Bengaluru, Karnataka India
Industry: Software Development
? Managed Local Area Network, Wide Area Network, VLANs, configured switches and routers. ? Performed multiple systems and hardware support, including Office Access Security system, phone, and video conferencing. ? Successfully deployed company Antivirus system based on TrendMicro Office Scan.
? Configured, tuned, and maintained Microsoft Windows 2003 Active Directory. ? Installed, configured, and maintained test/production Windows Server 2003/Unix/Linux environments, including Exchange Server, Oracle, and SQL Servers. ? Installed, configured, tuned, and managed the internal coaxial network for various cable modems to evaluate the proprietary Cable Modem Provisioning Software.--
Technical Support Executive 03/2003 - 05/2003
Yodlee Infotech Pvt. Ltd., Bengaluru, Karnataka India
Industry: Software Development
? Continuously provide exceptional customer service and ensure optimal technical service in very fast paced banking environments. ? Played a key role in improving Chase Banking availability rate. ? Specialist responsible for analyzing critical problems and developing solutions to increase end user efficiency. ? Perform quality checks of teams work as de facto team lead.
? Continuously provide exceptional customer service and ensure optimal technical service in very fast paced banking environments. ? Played a key role in improving Chase Banking availability rate. ? Specialist responsible for analyzing critical problems and developing solutions to increase end user efficiency. ? Perform quality checks of teams work as de facto team lead.--
Senior Consultant 06/2003 - 11/2003
Intel Technologies Pvt. Ltd., Bengaluru, Karnataka India
Industry: Software Development
? Managed Intel’s work from home initiative by providing home connectivity solutions to the employees through varied broadband internet service providers. ? Successfully created the database of the company wide mobile telephony users thereby streamlining the usage and billing resulting in the saving of a substantial IT budget outflow due to misaligned bill plans from the mobile telephony service providers. ? Imparted training to senior members of the team for project leadership and delegated duties for smooth take over after expiry of my contract.
? Managed Intel’s work from home initiative by providing home connectivity solutions to the employees through varied broadband internet service providers. ? Successfully created the database of the company wide mobile telephony users thereby streamlining the usage and billing resulting in the saving of a substantial IT budget outflow due to misaligned bill plans from the mobile telephony service providers. ? Imparted training to senior members of the team for project leadership and delegated duties for smooth take over after expiry of my contract.--
Manager - Networking 02/2000 - 02/2002
Zee Interactive Multimedia Limited, Bengaluru, Karnataka India
Industry: Internet Service Provider
? Primarily focused on LAN/WAN Network Design and implementation of network resources. This independent position requires expert level diligence and in-depth technical knowledge to provide the 99.99% network availability required in an Internet Service Provider environment. ? Coordinated with Project Managers and Vendors to obtain quotes for network equipment/cabling.
? Primarily focused on LAN/WAN Network Design and implementation of network resources. This independent position requires expert level diligence and in-depth technical knowledge to provide the 99.99% network availability required in an Internet Service Provider environment. ? Coordinated with Project Managers and Vendors to obtain quotes for network equipment/cabling. ? Complete all Design and Implementation packages in a timely manner to meet strict deadlines and go-live dates. ? Designed, implementation, and troubleshooting of Cisco devices in a highly redundant, highly available, revenue-critical ISP network. ? Played a key stellar role in the designing, tuning and maintenance of the coaxial cable network to provide Internet Data and Voice Services through Docsis 1.0, 2.0 and 3.0 compliance cable modems to home users and SOHO.--
Technical Support Engineer 07/1999 - 11/1999
Computer Data Networks, Kuwait, Kuwait
Industry: Services
Technical Support Engineer, Computer Data Networks. Kuwait City., Kuwait.
Technical Support Engineer, Computer Data Networks. Kuwait City., Kuwait. ? Provided technical support by troubleshooting, diagnosing, and resolving a wide variety of problems identified in LAN for clients and project personnel. ? Determined the most cost-effective remedies and resolutions with the goal of minimizing downtime in the customers networks. ? Participated in after-hours on-call rotation for emergency handling for Kuwait International Airport internal staff. ? Performed and provided support for software upgrades, memory audits and expansions. ? Prepared and presented daily and weekly customer trouble report meetings. ? Adapt to work in a 100% Arabic speaking environment in a very short period.--
Technical Support Engineer - NSD 09/1997 - 07/1999
Micro Village Communications Pvt. Ltd, Bengaluru, Karnataka India
Industry: Hardware Supplier
Setting up of Internet Nodes across the Indian Sub Continent and Remote Access Servers for Dial UP networking using analog modems over POTS.
? Provided technical support by troubleshooting, diagnosing, and resolving a wide variety of problems in office Local Area Network. ? Managed 3Com / US Robotics Remote Access Server installations across the Indian subcontinent for company’s key clients like VSNL and Satyam Infoway. ? Configured, tuned, and maintained Windows NT 4.0 while providing access to shared resources across the LAN. ? Evaluated and implemented new solutions and products and managed troubleshooting of Remote Access solutions and related products.--
Technical Support Executive 08/1996 - 08/1997
Protech Microsystems, Bengaluru, Karnataka India
Industry: Computer Hardware
? Provided technical support by troubleshooting, diagnosing, and resolving a wide variety of problems in office Local Area Network. ? Installing and troubleshooting Dial-up modems, Rack modems, ISDN Terminal adapters, LAN Modems. ? Configured, tuned, and maintained Windows NT 3.51 while providing access to shared resources across the LAN ? Assembling of computer systems and marketing of such assembled PCs ? Providing technical consultancy & training to resellers and system integrators on Remote Access Servers.
? Provided technical support by troubleshooting, diagnosing, and resolving a wide variety of problems in office Local Area Network. ? Installing and troubleshooting Dial-up modems, Rack modems, ISDN Terminal adapters, LAN Modems. ? Configured, tuned, and maintained Windows NT 3.51 while providing access to shared resources across the LAN ? Assembling of computer systems and marketing of such assembled PCs ? Providing technical consultancy & training to resellers and system integrators on Remote Access Servers.--

Al Ameen College of Arts, Science and Commerce 06/1993 - 04/1996
Bengaluru, Karnataka, India
Degree: Bachelor's Degree
Major:Computer Science
Minor:Physics, Mathematics
Completed Bachelor's Degree in Computer Science from Bengaluru University.

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