Highlights:

Skills:

Digital Customer Consulting Intern 06/2024 - 08/2024
Deloitte Consulting, Taipei, Taiwan
Industry: Consulting
Salesforce Digital Transformation Client - Multinational Leading IT Brand
• Facilitate the implementation of Salesforce Core Cloud CRM solution for a leading multinational IT brand • Executed comprehensive System Integration Testing (SIT) across 100+ user environment topics, ensuring optimal performance and reliability, in strict alignment with customer requirements and system integrity • Crafted 12 in-depth UAT training presentations on Core Cloud, empowering clients across EMEA and APAC regions to efficiently navigate Salesforce for B2B processes (1200+ slides) • Collaborated with cross-functional teams to analyze client UAT feedback to develop actionable insights and customize Salesforce's UI environment, which led to improved customer experience (CX) • Design customer journey maps for 2 business development initiatives on Salesforce Marketing Cloud (SFMC) to demonstrate the platform’s capabilities to enhance clients’ marketing efforts--
Accounting Assistant 01/2024 - current
Boston University, Boston, Massachusetts United States
Industry: Finance
• Process 100+ reimbursements weekly for student organizations, ensuring due diligence and accuracy • Utilize Adobe Acrobat for creating, editing, and organizing confidential financial documents • Provide phone service and use Excel to manage daily transactions including check deposits and pending expenses
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Product Manager Intern 06/2023 - 06/2023
diHouse (Russian eCommerce Leader), Moscow, Russia
Industry: eCommerce
• Managed technical specs and product briefs of 50+ brands including: Apple, Microsoft, Samsung, Sony, Philips • Designed 1500+ infographics and rich content on Figma for online marketplaces • Monitored sales and compared prices of products between top Russian IT distributors through PIM software • Presented research findings of music and projector industries to discover the best partners for collaboration • Translated international companies’ product selling propositions from English and Chinese into Russian
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Digital Marketing Intern 07/2022 - 08/2022
ASUS, Taipei, Taiwan
Industry: IT
• Analyzed engagement and performance of ad campaigns and product KPIs across 5 ASUS social media accounts • Created 100+ social media assets based on HQ guidelines to boost organic reach • Designed product KSPs for Vivobook Pro series and created media content for Zenbook Fold launch event • Presented an analysis of YouTube KOLs’ product promotion videos to investigate competitors’ ad strategy
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Boston University 09/2021 - current
Boston, Massachusetts, United States
Degree: Bachelor's Degree
Major:Finance
Minor:Psychology
VP of Finance at Boston University Stock Trading Club

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