Highlights:

Skills:Data Engineering, Software Development, Business Intelligence

Business Intelligence Developer 03/2023 - 01/2024
Encora Inc., Pune, Maharashtra India
Industry: Healthcare
Technologies - Java, SQL, Snowflake, Snaplogic, Looker, JIRA, Confluence
During my time at ENCORA INC., I demonstrated a keen ability to analyze user needs and design customized, data-driven solutions. By closely collaborating with stakeholders and understanding their specific requirements, I developed tailored BI solutions that significantly enhanced customer satisfaction by 25% and reduced support tickets by 15% within the first quarter. This achievement underscores my commitment to delivering high-quality, user-centric solutions that address real business challenges and improve overall service quality. My proactive approach and innovative mindset also led to the successful launch of an elevated solution framework. This new framework resulted in a 40% improvement in team efficiency and a 20% reduction in project delivery time, saving the team over 100 hours per week. These accomplishments were recognized by the organization, and I was promoted from Associate to Analyst within one year, reflecting my exceptional performance and dedication to driving impactful results. This promotion not only highlights my technical expertise but also my ability to lead initiatives that bring substantial improvements to both team dynamics and project outcomes.--
Application Development Analyst 07/2021 - 01/2023
Accenture, Pune, Maharashtra India
Industry: Supply Chain Management
Technologies - Java, SQL, OracleDB, Warehouse management systems, UNIX, ServiceNow, JIRA, Confluence
At Accenture, I excelled in analyzing user needs and designing customized, data-driven solutions that had a significant impact on client satisfaction and operational efficiency. By working closely with clients to understand their specific requirements, I developed tailored BI solutions that resulted in a 25% increase in customer satisfaction and a 15% reduction in support tickets within the first quarter. This achievement demonstrates my ability to deliver high-quality, user-focused solutions that address critical business needs and improve overall service delivery. Additionally, I spearheaded the launch of an elevated solution framework that brought about substantial improvements in team performance. This initiative led to a 40% increase in team efficiency and a 20% reduction in project delivery time, saving the team over 100 hours per week. My proactive approach and commitment to enhancing processes were recognized by the organization, leading to my promotion from Associate to Analyst within one year based on my outstanding performance. This promotion highlights my technical acumen, leadership skills, and dedication to driving significant, positive changes in project outcomes and team dynamics.--

Savitribai Phule Pune University 08/2017 - 01/2021
Pune, Maharashtra, United States
Degree: Bachelor's Degree
Major:Information Technology
Courses - Design and Analysis of Algorithms Computer Architecture Database Management Systems Operating Systems Software Engineering and Project Management Theory of Computation Internet of Things

Login to view resume: Snehal_Thorat_CV -