Highlights:

Skills:Ecommerce, Transportation and Logictics, Fintech

Project Manager 10/2021 - current
Centiro Solutions, Pune, Maharashtra India
Industry: Logistics and Transportation
Senior professional responsible for leading client engagements in different geographies and providing industry leading SaaS solution. Serving as the liaison between the client and delivery teams, ensuring that business needs and functional requirements are met during solution implementation. Responsible for delivering an innovative and user-friendly product experience in the B2B tech space
1. Responsible for the project plan, budget estimation, timely delivery, communication plan, monitor & track progress as per the agreed quality and governance standards. 2. Collaboration with business stakeholders, development team, testers, identifying dependencies, addressing roadblocks throughout SDLC, resulting in successful delivery within targeted deadlines Manage the product implementation of existing clients adding new business or modifying current business 3. Responsible for the project plan, budget estimation, timely delivery, communication plan, monitor & track progress as per the agreed quality and governance standards. 4. Presenting project plan to customer on product modules to be implemented per signed contract. Setting customer expectations and define scope of product migration activities. 5. Responsible to educate customer on best practices and guide them through the product migration phase. 6. Managing all communication with the customer including conducting meetings and conference calls. Responsible for the coordination, communication and accurate reporting of all project related activities. 7. Facilitating training needs, schedules customer training and reports on training completed Managing multiple projects concurrently with aggressive timelines. 8. Responsible for complete projects within set timelines while mitigating risks that could cause the project to delay by managing RAID log for each implementation. 9. Managing detailed work plans, schedules and customer status reports. 10. Responsible for tracking and managing customer product migration deliverables 11. Responsible for gathering customer requirements and collaborating with internal departments to resolve issues related to the capabilities being offered. 12. Collaborating with internal departments to resolve customer questions and issues during product migration. 13. Participating in RFP/RFIs and manages the bid process by preparing & deploying the bid plan alongside sales. 14. Understanding and capture business and technical requirements to define an appropriate solution. Probes the customer and asks relevant questions to get the necessary clarifications on requirements. 15. Responsible for bids/pursuit (proposal response) end-to-end by formulating and Working with the Sales, Delivery, Solution, Practices, Legal, Pricing and other partnering teams to create & deliver winning proposals.--
Manager Platform Engineering 05/2018 - 09/2021
Bajaj Finserv Direct Ltd, Pune, Maharashtra India
Industry: Ecommerce and Fintech
Worked as Manager in platform Engineering team who delivered ecommerce platform for various businesses and stakeholders from gathering requirement, fit gap analysis, prioritization and business value creation to prioritize work for team. Have experience of managing team of 30+ developers and working on scrum and kanban framework
Responsible for requirement gathering, requirement analysis, solution consulting, product development, and product demos. Managing product/feature backlog from all stakeholders within organization. Organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues while delivery planning for assigned projects. Providing solutions and architecture changes for the requirements gathered and align with development team. Responsible for technical documentation, UML, SOPs for Operation users, release notes, maintaining risk register, analyzing, and updating RAID logs. Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance Implemented Kanban methodology for the production support activities for LOB. Responsible for Business Requirement Document (BRD), Functional Requirement Document (FRD), Business Proposal Document, wireframes, flowcharts, UML diagrams, Mind Maps, Process flows etc Actively worked and participated in daily scrum calls, scrum ceremonies, sprint poker and sprint retrospectives. Involved in User Acceptance testing in all environments. Involved in impact analysis and managing Change Request. Used JIRA for Requirement management and tracking in Waterfall, Scrum, Hybrid, Kanban and SAFe. Exceptional mediator between customers and project team, capable of interpreting needs and positions to ensure the success of the projects. Ability to coordinate between cross functional teams to meet complete the assignments. Competitor analysis for user journey optimization. Developing UI/UX with the customer experience team basis the test results and implement it. Worked towards implementing headless Magento and implementation with AEM for better customer experience--
Assistant Professor 05/2015 - 04/2016
S B JAIN INSTITUTE OF TECHNOLOGY (SBJITMR), Nagpur, Maharashtra India
Industry: Education
Worked as Assistant Professor teaching subjects like Control Systems, Electronics Design and circuits, Renewable Energy and Digital Logic and design
Responsible for teaching class of aspiring engineering graduates Responsible for subjects like Control Systems, Electronics Design and circuits, Renewable Energy and Digital Logic and design. Responsible for conducting practical lab sessions for students. Responsible for managing extra curricular activities for students. Responsible for conducting examinations for students each semesters--

Datta Meghe College of Engineering, Airoli 08/2006 - 12/2011
Navi Mumbai, Maharashtra, India
Degree: Bachelor's Degree
Major:Electronics
Completed bachelors of engineering degree from Mumbai University in Electronics

Shashank Thawkar Resume ITPM Project Management, Product Management, Transportation, Ecommerce, marketplace, Fintech