Delhi Delhi, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Project Manager, Business Analyst
Occupation: Management
Degree: Master's Degree
Career Level: Experienced
Languages: English & Hindi
Highlights:
Skills:Business Analyst, Project Manager, Associate Director, Brokerage, Investment Banking Operations, Risk Management
AVP -Project Manager 08/2022 - current
HSBC Bank, Gurgaon, Haryana India
Industry: Banking
Acting as Change Manager within Global Transformation center and responsible for managing IT Risk Program for HSBC Asset Management Group with key responsibilities as below -
• Ensuring deployment and adoption of change using the standard group frameworks and Agile ways of working
• Working with stakeholders and delivery partners to identify opportunities to create business value
• Managing project budget, resource, plan, and governance using best practices of project and program management using Clarity PPM
• Working closely with the business sponsor to define the roadmap and plan budget and resources to deliver the set objectives
• Aligning at all times to the group strategy, values and behaviors
• Representing business in various forums namely Steering committee meetings, project working group forums, pre-backlog refinement to highlight the progress of each project tollgate, challenges, and proposing solutions in line with organizational goals
• Liaising with various upstream and downstream stakeholders to ensure design requirements are captured and fill any gaps
• Conducting risk and control reviews on a weekly/monthly basis with vendor teams to ensure gaps are closed
• Reviewing cost & benefit analysis with senior management for new application onboarding decisions and updating on MIDAS tool
• Reviewing user stories on the JIRA Confluence tool for backlog refinement and prioritization--
Associate Director - Brokerage Operations 03/2020 - 04/2022
UBS Investment Bank, Hyderabad, Telengana India
Industry: Banking
Worked on Alteryx automation project
Project Management responsibilities
• Software Robot Owner for Alteryx design solution
• Communicating effectively with business partners to identify needs and evaluate alternative business solutions with project management
• Managing end-to-end project responsibilities from planning to execution including but not limited to defining business requirements, analyzing data, designing test scripts, conducting UAT testing, reporting defects, running production parallel and signing off Go-live implementation. Projects are undertaken so far –
• Alteryx Automation Project – Managing an Alteryx workflow that takes invoice data from several banks as input and elaborates a cascade reconciliation to match with UBS statements and eRecs files. This led to saving of 0.5 FTE leading and improved operations by ~ 80%
• Active Ops Management Project– Managed onboarding of Workforce Management Software i.e. Active Ops and Real Time Management to create a holistic view of workforce, process, and productivity leading to enhanced control
• TLM to CTC Migration Project – Participated in a bank wide project to migrate from SmartStream TLM to an inhouse tool CTC, for cost-saving purpose and better control risk management practices. The area of responsibilities includes end-to-end testing of daily breaks across all source codes, reporting bugs to migration team, liaising with IT team for technical glitches, executing dry-run and parallel run and final sign-off for Go-live phase.
• Migration to Cloud VDI Project – Involved in global bank wide project for workspace infrastructure to ensure teams have tested all applications and reported timely issues for resolution
Leadership and People Management responsibilities
• Providing coaching and feedback to team members to enable them to improve their performance and focus on their career path and advancement within the organization
• Strategizing and implementing shrink & grow concept to create more business opportunities
• Acting as a change agent and working closely with partner operations to optimize Customer Value across multiple verticals
• Addressing team on current challenges and identifying individual needs during COVID-19 pandemic situation to ensure people are
• Driving people management initiatives such as daily meetings, idea generation sessions etc.--
Operations Service Manager - Brokerage 04/2018 - 03/2020
Wells Fargo Bank, Bangalore, Karnataka India
Industry: Banking
Worked on brokerage automation project.
Functional responsibilities
• Managing team of 10+ brokerage receivables & payables analyst to ensure timely settlement of execution and clearing commission covering FCM as well as non-FCM line of businesses
• Identifying and resolving trade breaks and other issues with internal traders, brokers and custodians
• Ensuring team Investigates brokerage reconciliation differences, performing analysis, approving necessary adjustments for resolution of any differences, preparing commentaries on results / findings, and recommending solutions in a pro-active manner
• Preparing various ledger and sub-ledger reports for management discussion
• Conducting research on client’s top day trade movements for options and futures contracts using stock viewer screens to prepare various trade related reports with analysis of their buy and sell volume.
• Reviewing reports on trade cancel and rebooks, mis-match in buy and sell side, rate breaks, quantity and commission breaks for control activities
• Working with various exchanges and clearing brokers on trade clearance and allocations
Project Management responsibilities
• Managing automation projects for cost efficiency, risk minimization and change management strategies
• Analyzing current situation (As-is), identifying improvement opportunities and recommend measures (To be) to re-engineer processes
• Conducting UAT testing for system enhancement and signing off JIRA completion items into production environment
• Reviewing existing process flows & FMEA for all processes deployed across verticals--
Assistant Manager - Brokerage Operations 08/2014 - 04/2018
Genpact India, Gurgaon, Haryana India
Industry: Business Process Outsourcing
Certified with lean Six Sigma Green Belt. Managing team size of 10 full-time associates to ensure timely settlement of brokerage fees through manual invoices as well as via electronic settlement platforms such as ATLANTIS, EGAINS, GPS etc.
Functional responsibilities
• Performing reconciliation of Give-up and floor brokerage fees for execution and clearing business covering FCM, Listed Futures, Listed Options and OTC derivative products
• Generating & transmitting monthly invoices for trading activities of each broker with details price, commission, lots, product, client, account etc. and ensuring regular follow up for timely payment
• Processing invoices received from clearing, houses and order passing brokers in timely fashion to avoid penalties and regulatory impacts
• Reconciling brokerage fee between Futures Commission Merchant, custodian and internal trading system and summarize with commentaries on various types of discrepancies that impacts future client relationship
• Investigating reconciliation differences, performing analysis, posting necessary adjustments for resolution of any differences, preparing commentaries on results / findings, and recommending solutions in a pro-active manner
• Processing invoices received from clearing, houses and order passing brokers in timely fashion to avoid penalties and regulatory impacts
• Validating trade information on T+1 using reports generated through exchange terminals and internal booking systems
• Carrying out management & regulatory reporting (MIS) and liaison with other groups to research issues that may come up on a daily basis.
• Monitoring team performance to ensure quality and productivity targets are met.
Project Management responsibilities
• Assisting in development & implementation of End-to-End test scenarios for the auto matching of recon rules.
• Periodically monitoring the performance trend and building performance management culture while formulating action plans to improve performance where SLAs are not being met.
• Performing testing in UAT environment for reconciliation, understanding the reasons for the defects, creating supporting for the defects and also recommending the resolution steps.
• Performing detailed risk assessments when required including process mapping, metric gathering and data analysis.
• Participating in extraction of data for a variety of internal/external audit/regulatory requests
• Identifying & driving on Lean, Six Sigma Projects using Six Sigma Principles
• Writing business cases and ensuring that all Business Review Documents (BRD) in the unit are properly documented and complied with.--
University of Delhi 09/2002 - 09/2005
Delhi, Delhi, India
Degree: Bachelor's Degree
Major:Commerce
Completed with 3rd division