Highlights:

Skills:Product Manager, Program Manager, Adobe, Open text

Director Product Management 11/2007 - current
Sapient, Chicago, IL United States
Industry: Consulting
Digital Transformation leader with 15+ years of experience in driving complex digital programs for large global business including fortune 200 companies. I operate at the intersection of Business, customer and technology to enable and drive digital transformations.
? Currently leading digital marketing transformation engagement for a large CPG client. This includes, o Organizational realignment of business and technology operations to enable business agility o Selection and implementation tools and technologies to support the business vision and goals o Business solutions architecture Operationalizing the new ways of working in the areas of eCommerce, Content Loyalty and CRM. Establishing set of new KPI’s to measure the established goals Lead a data initiative for large manufacturing client to gain insights into their customer behaviors & their preferences. This lead to significant re-haul of their customer segments and changed the way the marketing programs are being run. This enabled superior engagement and drove conversion. Heading a large-scale Loyalty implementation which is currently being piloted in Texas and then national in 2019 Define a market rollout strategy for a large QSR (Quick Service Restaurant) client. This includes distribution and localization of the product across multiple geographies. Lead a digitization of bill pay initiative for a utility company in the west coast--
Manager Technology 03/2003 - 11/2007
Sapient India, New delhi, New Delhi United States
Industry: Consulting
Responsible for multi-channel digital solution using content (CMS), e-commerce, PIM, CRM and Data management solution delivery for Midwest region in North America. This includes Mobile, Experience Technology, Data Engineering, Data Sciences, Ad/Marketing Technology and System Integration. Responsible for driving new business leads into sales pursuits and working with the business development team on the pitch and sales strategy.
? Setup a new distributed delivery model to design and deliver content management and ecommerce projects within the organization. The model progressively allowed us to deliver 20% faster compared to our competitors Architected B2B and B2C ecommerce, loyalty and CMS solutions to various clients such as Ralf Lauren, John Deere, Target, Hilton, and Hyatt etc. Lead Implementation of DevOps, operating model and change management for fortune 500 customers Improved processes on existing software projects, nurtured relationships with client partners and negotiated business cases and contracts for new proposals with clients Led 30-man cross-functional, client-facing technical programs; managed resources, budgets and schedules on multiple programs Lead number of strategic initiatives for such as Analytics, Personalization for marketing team and Enterprise knowledge management and collaboration tools for corporate communications teams--

Visveshwariah Technological University 06/1998 - 06/2002
Bangalore, Karnataka, India
Degree: Bachelor's Degree
Major:Computer Science
Bachelors in computer science and engineering