Highlights:With a dynamic background in customer support, policy analysis, education, and procurement, I have consistently driven results across diverse sectors. As Head of Customer Support at GrowForMe, I collaborated with sales, technical, and finance teams to improve client satisfaction and secure business leads. At USAID-NHIA, I conducted in-depth research and supported the development of health insurance policies, while facilitating data-driven workshops to improve service delivery. My international experience as a Student Tutor in China and administrative roles in Africa showcases my ability to work cross-culturally, enhance processes, and contribute to impactful organizational outcomes.

Skills:

Goal:My career goal is to leverage my diverse experience in customer support, policy analysis, and program management to drive meaningful impact in global development and healthcare sectors. With a strong foundation in research, data analysis, and cross-functional collaboration, I aim to contribute to organizations that prioritize innovative solutions, enhance service delivery, and promote sustainable outcomes. I am particularly motivated by opportunities where I can bridge gaps between technical teams, policy makers, and end-users to improve operational efficiency and create lasting, positive change.

Certification:Master in Public Administration [Health & IoT] Bachelor of Arts in Geography and Rural Development Teaching English as a Foreign Language (TEFL)

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