Highlights:

Skills:IT Support Technician, IT Support Specialist

IT Support Engineer 03/2024 - current
Remote Work Limited, Accra, Ghana, Ghana
Industry: Service
As IT Manager, I oversee the IT department, managing the team for efficient operations. Key duties: assessing tech needs, implementing solutions, budgeting, aligning IT with business goals. Staying current on emerging tech and evaluating its impact is crucial, as is ensuring data security, network integrity, and continuity. I provide tech guidance and support to end-users. Balancing department needs, leading the team, and staying industry-current are challenges. With relevant degree and leadership experience, I drive innovation, enhance efficiency, and support organizational success.
--
IT SUPPORT ENGINEER 09/2022 - current
Revna Biosciences, Accra, Ghana
Industry: Healthcare
Experienced IT Support Engineer with strong technical expertise, exceptional problem-solving skills, and a customer-focused approach. Skilled in resolving complex IT issues, providing timely support, and ensuring seamless operations. Proficient in network infrastructure, hardware, software, and ITIL best practices. Effective communicator and collaborator. Dedicated to delivering excellent technical support and optimizing IT performance.
--
IT Support Engineer 05/2015 - 07/2022
University of Ghana Medical Centre, Accra, Ghana
Industry: Healthcare
Experienced IT Support Engineer with strong technical expertise, exceptional problem-solving skills, and a customer-focused approach. Skilled in resolving complex IT issues, providing timely support, and ensuring seamless operations. Proficient in network infrastructure, hardware, software, and ITIL best practices. Effective communicator and collaborator. Dedicated to delivering excellent technical support and optimizing IT performance.
--

Kwame Nkrumah University of Science and Technology 03/2014 - 11/2017
Kumasi, Ashante Region, Ghana
Degree: Bachelor's Degree
Major:Computer Engineering
Minor:Electrical Engineering
I have an HND in electrical and electronics engineering, and a top up to BSC in computer engineering from KNUST.

Samuel A Barimah IT Support