Highlights:Helping Companies Translate Their Business Goals to Reality

Skills:I’m bilingual (Arabic/English), ability to speak, read and write both languages efficiently, Managing the Export Produce Business, After Sale Support & Care, Problem Solving Process (PSP), Critical Thinking, Inter, After Sale Support & Care, Communication and Neg, Strategic Leadership, Operational Strategy Develop, Stakeholder Engagement, Technology Integration, Project Management ,Technical Infrastructure Ma, Technical Team Leadership, Service Quality, IT Vendor Management

Goal:Gain new experiences and expand professional knowledge

IT Consultant 03/2024 - current
Freelancer, Cairo, Cairo Egypt
Industry: IT
Assess and analyze the impact of proposed changes for the clients
Provide strategic advice on IT operations, governance frameworks, and technology integration. Developed and implemented IT operations and technical support strategy for clients, ensuring alignment with business goals. Advised on improving technical infrastructure performance, including system uptime and operational efficiency. Ensured operational compliance, aligning IT governance with business needs. Led cross-functional teams to implement technical solutions, improving service quality and customer satisfaction. Managed IT vendor relationships to enhance technology solutions and operational scalability. Developed and monitored KPIs to measure IT performance and made recommendations for continuous improvement.--
COO / Vice Chairman 01/2021 - 02/2024
A-part Auto for Trading & Industry, Cairo, Cairo Egypt
Industry: Distribution and services
I played a pivotal role in driving operational excellence and strategic growth
Led organizational change initiatives, implementing communication strategies and training programs Executed strategic sales overhauls, resulting in 30% revenue growth Developed strategic partnerships and identified new business opportunities--
IT Consultant and Digital Transformation 01/2017 - 12/2020
Update For Consultation, Cairo, Cairo Egypt
Industry: IT
I partnered with companies to leverage technology effectively in achieving their strategic objectives in Egypt and the Middle East
Strategic Technology Advisory: Provided expert guidance to businesses on adopting technology solutions aligned with their goals. Advised on leveraging various technology platforms and solutions from diverse vendors to meet specific business requirements. Executive Strategy Consultation: Collaborated closely with company executives to strategize reorganization efforts and define project scopes and requirements, ensuring alignment with overall business objectives. Operational Standardization: Implemented operational standardization measures and improved cross-functional communication channels to enhance efficiency, minimize errors, and optimize workflow processes. Vendor Management and Selection: Led the development of RFPs and managed the vendor selection process for critical IT services such as cloud service providers, network infrastructure, and data centers. Established rigorous vendor evaluation criteria to ensure optimal service quality and cost efficiency. ERP Implementation and Optimization: Assisted large organizations and SMEs in identifying business needs, selecting suitable ERP systems, customizing solutions to meet specific business requirements, and overseeing the implementation process. Provided comprehensive staff training and ongoing support to maximize system utilization and operational efficiency. Consultant customers the right storage and Backup integrated solutions--
Managing Director / Director of Operations 01/1999 - 12/2016
Update for Integrated Business, Cairo, Cairo Egypt
I spearheaded strategic initiatives and operational excellence across the Middle East, achieving substantial growth and fostering organizational success
Business Development and Strategic Planning: Developed and executed comprehensive business strategies that expanded the company’s portfolio of products and services in the Middle East. Established and maintained trust relationships with shareholders and business partners to drive collaboration &growth. Operational Leadership: Directed day-to-day operations, ensuring adherence to company policies and legal guidelines. Implemented effective sales planning and pipeline management processes, enhancing forecasting accuracy and business performance. Team Leadership and HR Collaboration: Collaborated closely with Human Resources to foster a culture of integrity, trust, inclusivity, and productivity. Led and mentored teams to deliver exceptional results and uphold company values.--
Deputy General Manager 01/1995 - 12/1998
IHS Group ME, Dubia, Dubia United Arab Emirates
I contributed to organizational success through strategic leadership and operational oversight
Strategic Business Planning: Developed and implemented long-term business strategies that optimized revenue streams and supported organizational growth in the Middle East. Financial Management: Led budget preparation and resource allocation efforts for infrastructure, technology, and systems, ensuring efficient utilization of resources. Change Management and Policy Implementation: Supported structural changes in regional subsidiaries and implemented effective policies and procedures to streamline operations and enhance efficiency.--
Business Development Manager 01/1991 - 12/1994
AQITC, Doha, Doha Qatar
Industry: Trading and integrated solution
I drove business growth and market expansion strategies across the Middle East and GCC regions
Business Strategy and Market Penetration: Developed and executed business strategies focusing on growth and customer satisfaction. Successfully penetrated new markets and identified marketing opportunities to drive sales and revenue growth. Client Relationship Management: Established and nurtured strong relationships with customers and stakeholders, negotiating contracts and coordinating large-scale projects with--
Senior Service and Maintenance Engineer 07/1986 - 12/1990
International Trade & Consultation (ITC), Cairo, Cairo Egypt
Industry: Education
A leading supplier of laboratory testing equipment & engineering teaching systems to Egyptian universities.
Delivered exceptional service and maintenance for all equipment by maintaining clear and proactive communication with clients. Offered advanced technical advice and troubleshooting to optimize and enhance the performance of equipment. Executed comprehensive feasibility studies for new projects, ensuring alignment with client specifications and standards. Delivered strategic recommendations for cost-effective equipment enhancements, Installation Engineer--
Installation Engineer 07/1984 - 06/1985
Al Hoda Misr Co., Cairo, Cairo Egypt
Industry: Manufacture
Managed installation of industrial equipment and Ensured successful project execution and high client satisfaction
Installed macaroni production lines with an Italian company, achieving a capacity of 300 tons/day Installed 500 Kcal boilers, two "packing" lines, 500 KVA diesel generators, and an HVAC System--

Zagazig University 09/1987 - 06/183
Cairo, Cairo, Egypt
Degree: Bachelor's Degree
Major:Mechanical Engineering
Capstone Project: Developed a solar-powered air conditioner, showcasing innovation in sustainable technology solutions After graduating as a Mechanical Engineer in 1983, I transitioned into the Information Technology sector in 1995, showcasing my versatility and commitment to lifelong learning

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