Highlights:

Skills:Hi-Fi Wireframes, Information Design, Interaction Design, Visual Design, UX Research, User Testing, A/B Testing, Contextual Inquiry, Design Thinking, Problem Solving, Product Management

UX Consultant 10/2023 - current
Pratt Institute, New York City, New York United States
Industry: Education
I improved a cryptocurrency donation platform by conducting usability tests, identifying key issues, and delivering actionable insights to enhance user experience and increase conversions. Additionally, I performed an SEO and social media audit for a governance platform, providing strategic recommendations to boost traffic and strengthen online visibility. These efforts contributed to optimizing digital platforms and driving engagement.
1. Improved a cryptocurrency donation platform by leading 10+ usability tests, uncovering key issues, and delivering insights that projected a 40% boost in conversion rates. 2. Conducted SEO and social media audit for a governance platform, delivering recommendations projected to boost traffic by 45% and enhance online visibility.--
UX Design Intern 06/2023 - current
Colgate-Palmolive, Jersey City, New Jersey United States
Industry: Tech
I conducted stakeholder interviews to align project goals with business objectives and refine strategies. Collaborating with cross-functional teams, I developed solutions that addressed user needs and improved retention. I also facilitated workshops and conducted research to optimize workflows for an internal Generative AI product, enhancing efficiency and streamlining processes. Through a user-focused approach, I delivered impactful solutions that drove operational improvements.
1. Conducted 7+ stakeholder interviews across 5+ geographies, delivering actionable insights that refined business research and aligned project goals with organizational objectives. 2. Developed standardized solutions for features requested by 55% of users across 3 geographies, addressing user needs and anticipating up to a 30% increase in retention rates. 3. Conducted qualitative research and facilitated 3 brainstorming workshops with cross-functional teams, delivering optimized solutions for the create assistant flow in an internal Generative AI product, resulting in a 20% reduction in task completion time.--
User Experience Designer 08/2021 - 12/2021
Forbes Marshall, Pune, Maharashtra India
Industry: Tech
I conducted user interviews to identify critical issues and implemented targeted product enhancements that improved user engagement and satisfaction. Additionally, I optimized the workflows of an internal complaint registering tool, streamlining processes and enhancing overall employee satisfaction through improved functionality and efficiency. These efforts contributed to delivering user-centered solutions and operational improvements.
1. Conducted 10+ user interviews to uncover critical issues, leading to targeted product enhancements that boosted user engagement and satisfaction. 2. Enhanced the internal functioning of a complaint registering tool used by 1500+ employees, optimizing workflows and reducing processing time, leading to improved employee satisfaction.--
UX Designer 12/2021 - 04/2023
Ogee Studio, Pune, India India
Industry: IT
I designed micro-interactions and components to standardize design elements, enhancing usability and consistency across cybersecurity applications. I developed unified role-based access control workflows for a collaboration product, streamlining access management and improving security. Additionally, I independently managed client communication, presented design solutions, and coordinated across time zones to ensure timely delivery and client satisfaction, contributing to successful project outcomes.
1. Designed micro-interactions and 200+ components for 3+ cybersecurity applications, standardizing design elements and improving usability and consistency across the Design System. 2. Designed unified role-based access control (RBAC) workflows across 5 modules for a web-based collaboration product, improving security and streamlining user access management. 3. Independently managed client communication, presented design solutions, and navigated time zone differences to ensure on-time delivery and client satisfaction.--

Pratt Institute 08/2023 - 05/2025
new York City, New York, United States
Degree: Master's Degree
Major:Information Experience Design
At Pratt Institute, I pursued a master's in Experience Design, gaining expertise in Usability, Information Architecture, Interaction Design, Conversational UX, Design Systems, Service Design, UX Writing, Visual Communication, Mobile Interaction Design, Digital Analytics, and Emotional Design. Complementing my education, I completed a year-long internship at Colgate-Palmolive, applying my skills to real-world projects, enhancing user experiences, and delivering impactful design solutions.

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