Highlights:Revenue Growth Leadership: Successfully led international sales initiatives that resulted in a 35% revenue increase across multiple regions, including Europe, CIS, and MEA, by optimizing sales processes and penetrating new markets. Strategic Market Expansion: Spearheaded the market entry and expansion for Smart Data Center Solutions in high-growth regions, securing multi-million-dollar contracts with key clients in the USA and Gulf countries. Global Sales and Marketing Strategy: Developed and implemented global sales and marketing strategies that consistently exceeded targets, with a focus on data-driven decision-making and customer-centric approaches. Multilingual Market Expertise: Leveraged fluency in five languages (English, Turkish, Italian, Spanish, and Greek) to build strong client relationships and manage cross-functional teams in diverse cultural and business environments. Leadership in Complex Projects: Led large-scale project management and tender processes in sectors such as Energy, Data Centers, and Oil & Gas, driving successful outcomes and high client satisfaction. High-Performance Team Leadership: Built and coached high-performing international teams, driving consistent performance improvements and fostering a culture of continuous growth and achievement.

Skills:

Goal:To secure a strategic leadership role in a forward-thinking organization in the USA where I can leverage my 17 years of international sales and marketing experience, along with my expertise in Smart Data Center Solutions, Energy Management, and Global Market Strategy. I aim to drive business growth, spearhead market expansion, and lead high-performing teams while contributing to the company’s success in the global arena. I seek a position that values innovation, provides opportunities for professional growth, and offers sponsorship for relocation to the USA.

Membership:Project Management Institute (PMI) – Active Member Association of Energy Engineers (AEE) – Member International Data Center Authority (IDCA) – Certified Member Sales Management Association (SMA) – Member Institute of Electrical and Electronics Engineers (IEEE) – Member American Marketing Association (AMA) – Member

INTERNATIONAL SALES & MARKETING DIRECTOR 12/2022 - current
EXAGATE, ISTANBUL, KAGITHANE Turkey
Industry: IT & INFRASTRUCTURE
Team Leadership: Leading, managing, and coaching the international sales and marketing team to surpass sales and profit targets. Motivating the team for continuous skill development and maintaining high professional standards, ensuring consistent achievement of monthly sales & marketing targets. Team Supervision: Directly supervising a team of 13 staff members, including 2 Technical and Operation Executives, 2 Sales Executives, 5 Sales Managers, 1 Project Manager, 1 Project Executive, and 2 Marketing Executive.
Accomplishments & Achievements: Establishing Success from Scratch: Successfully established international sales & marketing department from the ground up, contributing significantly to the company's growth and development. Channel Management Expertise: Effectively managed diverse Sales Channels, including Sister Companies, OEM, ODM, Distributor, Project, Tender, System Integrators, End User, and Key Accounts. Global Operations Oversight: Oversaw operations in sister companies located in the Netherlands, Germany, Dubai, Saudi Arabia, UK, USA, and Latin America, resulting in remarkable turnover growth. Brand Recognition: Executed impactful brand management initiatives, resulting in a 30% increase in brand recognition in UK, EU, USA, South America, MENA, CIS regions. Client Portfolio Management & Revenue Growth: Demonstrated exceptional performance by overseeing clients with an annual value of 40M USD, driving a remarkable increase in sales from 4M USD to 40M USD. Strategic Portfolio Management & Partnerships: Spearheaded the identification and engagement of 50 new clients across diverse markets globally. Fostered partnerships with industry leaders such as Amazon, Belden, Damac, Daxten, Sudlow, R&M, Claro, Socomec, Rittal, Networks Center, Schaefer IT, Orange, Zpas, Atman. Financial Acumen: Demonstrated exceptional financial acumen by boosting profits by 40% and efficiently reducing operating expenses by 35%. Market Repositioning: Played a pivotal role in repositioning key product lines, leading to a remarkable 100% increase in gross sales all around the world. Product Category Growth: Spearheaded a remarkable 30% increase in unit sales and a doubling of gross sales within a specific product category.--
SALES DIRECTOR 08/2021 - 12/2022
TECHNOCAST, , Turkey
Industry: HOME APPLIANCES
Team Leadership: Leading, managing, and coaching the international sales and marketing team to surpass sales and profit targets. Motivating the team for continuous skill development and maintaining high professional standards, ensuring consistent achievement of monthly sales & marketing targets. Team Supervision: Directly supervising a team of 6 staff members, including 2 Sales Operation Specialists, 2 Sales Specialist, and 1 Business Development Manager, 1 Marketing Specialist.
Accomplishments & Achievements: Establishing Success from Scratch: Successfully established the sales department from the ground up, significantly contributing to the company's growth and development. Channel Management Expertise: Effectively managed diverse Sales Channels, including OEM & ODM, Distributor, Project, Wholesale, Online Sales, and Key Accounts. Brand Recognition: Executed impactful brand management initiatives, resulting in a 20% increase in brand recognition in UK, EU, USA. Client Portfolio Management & Revenue Growth: Demonstrated exceptional performance by overseeing clients with an annual value of 25M USD, driving a remarkable increase in sales from 17M USD to 25M USD. Strategic Portfolio Management & Partnerships: Spearheaded the identification and engagement of 20 new clients across diverse markets globally. Fostered partnerships with industry leaders such as Amazon US, Newsan, Domo, Fresh, El Araby, Zass, Franko, Amica, Severin, Beko, Lavazza, Nilfisk, and Newellco. Financial Acumen: Demonstrated exceptional financial acumen by boosting profits by 14% and efficiently reducing operating expenses by 17%. Market Repositioning: Played a pivotal role in repositioning key product lines, leading to a remarkable 100% increase in gross sales all around the world. Product Category Growth: Spearheaded a remarkable 15% increase in unit sales and a doubling of gross sales within a specific product category. Sales Performance Boost: Orchestrated an impressive 80% boost in ex-stock sales, showcasing strategic sales planning and execution.--
EXPORT MANAGER 11/2018 - 08/2021
SILVERLINE, , Turkey
Industry: HOME APPLIANCES
Team Leadership: Leading, managing, and coaching the international sales and operations team to consistently achieve sales and profit targets. Motivating the team to continuously develop skills and maintain high professional standards, ensuring monthly sales targets are met. Team Supervision: Directly supervising a
Accomplishments & Achievements: Channel Management Expertise: Effectively managed diverse Sales Channels, including Sister Company, OEM & ODM, Distributor, Wholesale, Retailers, Tender, Furniture Store, Kitchen Studio, Online Sales, Key Accounts. Global Operations Oversight: Oversaw operations in sister companies located in Italy and Germany, resulting in remarkable turnover growth: • Sister Company Italy: Turnover increased from 375K EURO to 4M EURO in 3 years. • Sister Company Germany: Turnover increased from 3 EURO to 8M EURO in 3 years. Brand Recognition: Executed impactful brand management initiatives, resulting in a 20% increase in brand recognition in UK, EU, MENA. Client Portfolio Management & Revenue Growth: Demonstrated exceptional performance by overseeing clients with an annual value of 54M USD, driving a remarkable increase in sales from 38M USD to 54M USD. Strategic Portfolio Management & Partnerships: Spearheaded the identification and engagement of 40 new clients across diverse markets globally. Fostered partnerships with industry leaders such as BSH, Arçelik, Teka, Candy, Smeg, Meireles, Glemgas, Jata, Davoline, Sogo, Amazon DE & UK, BOL Netherlands, Altex, Emmezeta, Penny Plus. Financial Acumen: Demonstrated exceptional financial acumen by boosting profits by 15% and efficiently reducing operating expenses by 25%. Market Repositioning: Played a pivotal role in repositioning key product lines, leading to a remarkable 100% increase in gross sales all around the world. Product Category Growth: Spearheaded a remarkable 20% increase in unit sales and a doubling of gross sales within a specific product category. Sales Performance Boost: Orchestrated an impressive 100% boost in ex-stock sales, showcasing strategic sales planning and execution.--
EXPORT SALES MANAGER 02/2016 - 11/2018
ENTES, , Turkey
Industry: IT & INFRASTRUCTURE
Team Leadership: Leading, managing, and coaching the international sales and operations team to consistently achieve ambitious sales and profit targets. Motivating the team to continuously develop skills and maintain high professional standards, ensuring monthly sales targets are consistently met. Team Supervision: Directly supervising a team of 20 staff members, including 10 Sales Managers, 5 Operation Specialists, 2 Support Engineers, and 3 Project Engineers.
Accomplishments & Achievements: Channel Management Expertise: Effectively managed diverse Sales Channels, including Sister Company, OEM, Distributor, Wholesale, Retailers, Project, and Key Accounts. Global Operations Oversight: Oversaw operations in sister companies located in Netherlands, Greece, and India, resulting in remarkable turnover growth: Ø Sister Company Netherlands: Turnover increased from 1.1M USD to 1.5M USD in 1 year. Ø Sister Company Greece: Turnover increased from 245K USD to 1,3M USD in 3 years. Ø Sister Company India: Turnover increased from zero to 3M USD in 2 years. Brand Recognition: Executed impactful brand management initiatives, resulting in a 25% increase in brand recognition in EU, and MENA. Client Portfolio Management & Revenue Growth: Demonstrated exceptional performance by overseeing clients with an annual value of 23M USD, driving a remarkable increase in sales from 4M USD to 23M USD. Strategic Portfolio Management & Partnerships: Spearheaded the identification and engagement of 25 new clients across diverse markets globally. Fostered partnerships with industry leaders such as Schneider Electric, C&S Electric, Petrofac, Socomec, ABB. Financial Acumen: Demonstrated exceptional financial acumen by boosting profits by 14% and efficiently reducing operating expenses by 17%. Market Repositioning: Played a pivotal role in repositioning key product lines, leading to a remarkable 70% increase in gross sales all around the world. Product Category Growth: Spearheaded a remarkable 15% increase in unit sales and a doubling of gross sales within a specific product category. Sales Performance Boost: Orchestrated an impressive 40% boost in ex-stock sales, showcasing strategic sales planning and execution. Data Center Project Oversight: Oversaw substantial and crucial Data Center projects: • Masaoutis, Greece, 2018 • Juhayna, Egypt, 2017 // Petrokimya, Egypt, 2017 // Capital Cairo, Egypt, 2017 // Ejesco, Egypt, 2017 • Mall Tender, Singapore, 2017 // Container Port, Singapore, 2017 • TNB, Malaysia, 2017 // Petronas, Malaysia, 2017--
EXPORT SALES MANAGER 01/2012 - 02/2016
EAE ELEKTRIK, , Turkey
Industry: IT & INFRASTRUCTURE
Team Leadership: Leading, managing, and coaching the international sales and operations team to consistently achieve ambitious sales and profit targets. Motivating the team to continuously develop skills and maintain high professional standards, ensuring monthly sales targets are consistently met. Team Supervision: Directly supervising a team of 20 staff members, including 10 Regional Sales Managers, 5 Export Operation Specialists, 2 Sales Support Engineers, and 3 Project Engineers.
Accomplishments & Achievements: Channel Management Expertise: Effectively managed diverse Sales Channels, including Sister Company, Distributor, Project, Tender. Global Operations Oversight: Oversaw operations in sister companies located in UK, and Italy, resulting in remarkable turnover growth: Ø Sister Company Italy: Turnover increased from 1.1M Euro to 6.4M Euro in 4 years. Ø Sister Company UK: Turnover increased from 2M Euro to 8M Euro in 4 years. Brand Recognition: Executed impactful brand management initiatives, resulting in a 30% increase in brand recognition in EU, CIS, MENA. Client Portfolio Management & Revenue Growth: Demonstrated exceptional performance by overseeing clients with an annual value of 86M Euro, driving a remarkable increase in sales from 50M Euro to 86M Euro. Strategic Portfolio Management & Partnerships: Spearheaded the identification and engagement of 30 new clients across diverse markets globally. Fostered partnerships with industry leaders such as Petrofac, ABB, Facebook, Socar, Google, Damac, Equinix, Amazon, and Iron Mountain. Financial Acumen: Demonstrated exceptional financial acumen by boosting profits by 60% and efficiently reducing operating expenses by 22%. Market Repositioning: Played a pivotal role in repositioning key product lines, leading to a remarkable 80% increase in gross sales all around the world. Product Category Growth: Spearheaded a remarkable 35% increase in unit sales and a doubling of gross sales within a specific product category. Project Supervision: Oversaw substantial and crucial projects: • Rabab Harweel, Oman, 2016 // Muscat Town Mall, Oman, 2016 • Mall of Qatar, Qatar, 2015 • Ansaldo Sousse, Spain, 2015 • Facebook, Sweden, 2019 • Google, UK, 2019 // Carrington Power Plant, UK, 2015 • Dubai Mall, UAE, 2015--
PRODUCTION MANAGER 07/2010 - 01/2012
SISTEM REKLAMCILIK, , Turkey
Industry: OIL & GAS
Team Supervision & Leadership: Directly supervising a team of 45 staff members. Ensuring proper staffing and training of the production team while establishing goals for continuous improvement. Leading, managing, and coaching team members to consistently achieve targets. Motivating the team to continuously develop skills and maintain high professional standards, ensuring monthly targets are consistently met.
Production Oversight: Overseeing production volumes, costs, and quality by providing direct supervision. Ensuring adherence to production schedules and delivery deadlines. Process Enhancement: Identifying and implementing process enhancements to optimize production efficiency. Compliance and Principles: Applying and upholding GMP and Lean Manufacturing principles. Contributing to company-wide safety and quality programs and initiatives. Equipment Management: Making informed decisions regarding equipment use, maintenance, modification, and procurement. Accomplishments & Achievements: Strategic Partnerships: Successfully managed relationships with key customers including Gasprom, Shell, Total, Turkcell, and Socar. Project Supervision: Oversaw substantial and crucial projects: • Gasprom, Russia, 2012 • Shell, Europe, 2012 • Turkcell, Turkey, 2012 • Socar, Europe, 2012--

Marmara University 09/2005 - 07/2009
ISTANBUL, ISTANBUL, Turkey
Degree: Bachelor's Degree
Major:Electrical Engineer
GPA 86/100

Serhat Koncagul Resume