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Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: eDiscovery Manager, project manager
Occupation: Management
Degree: Bachelor's Degree
Career Level: Experienced
Languages:
Highlights:Results-driven Project Manager with 6 years of experience managing complex projects in various industries. Adept at leading cross-functional teams, optimizing processes, and ensuring project delivery within scope, budget, and timeline. Possesses a strong background in stakeholder management, risk assessment, and resource allocation. Demonstrates exceptional communication, problem-solving, and leadership skills. Committed to driving continuous improvement and achieving strategic objectives. Holds a total of 7 years of professional experience, combining technical expertise with a keen understanding of business needs.
Skills:Project Management, Stakeholder Management, eDiscovery Projects, Data Breach Review, Document Review, EDRM, Team Management, Risk Management, Project Forecasting, Client Relationship Management
Goal:Aspire to leverage my expertise in data breach review and project management to lead high-impact projects, enhance team performance, and ensure regulatory compliance, ultimately contributing to the success and security of a forward-thinking organization.
Honor:AWARDS & ACHIEVEMENTS • UnitedLex - Platinum Honour Award, 2022 | Leading Legend Award, 2021 | Wow Award, 2021 • Integreon - SpotOn Award, 2020 • Hexaware - Star Performance Award (Twice, 2018)
Manager 01/2021 - 07/2024
UnitedLex BPO Pvt Ltd, Gurgaon, Haryana India
Industry: LPO
Manager | UnitedLex BPO Private Limited | Gurgaon, India
Jan 2021 – July 2024
• Project Oversight and Management: Experienced in overseeing and managing projects from initiation to completion, ensuring adherence to timelines and budgets.
• Team Leadership: Successfully led a team of approximately 90 professionals, fostering collaboration and achieving project delivery excellence.
• Comprehensive Project Planning: Developed detailed project plans, schedules, and budgets aligning with client objectives and organizational goals.
• Risk Management: Implemented robust risk management strategies to identify and mitigate project risks, resulting in minimized delays and cost overruns.
• Stakeholder Engagement: Facilitated regular status meetings with stakeholders, providing updates, addressing concerns, and gathering feedback to maintain high client satisfaction.
• Client Management and Servicing: Managed client relationships effectively, ensuring clear communication, understanding of requirements, and timely resolution of issues to meet client expectations.
• Resource Management: Managed project resources including human, financial, and material resources to optimize efficiency and reduce wastage.
• Data Governance: Ensured adherence to data governance policies and practices throughout project lifecycle, maintaining data integrity and security.
• Project Management Tools: Utilized advanced project management tools to track progress, allocate resources effectively, and generate comprehensive reports for stakeholders.
• Quality Assurance: Performed rigorous quality control on deliverables to ensure clients received high-quality products and services.
• High-Pressure Environment: Thrived in demanding environments, effectively managing tight deadlines while maintaining meticulous attention to detail.--
Senior Associate 09/2018 - 01/2021
Integreon Managed Solution Limited, Mumbai, Maharashtra India
Industry: LPO
Senior Associate | Integreon Managed Solution Limited | Mumbai, India
Sep 2018 – Jan 2021
• Data Breach Analysis and Cyber Incident Response: Experienced in data breach analysis and Cyber Incident Response (CIR) processes, ensuring swift and effective incident handling.
• Project Management: Skilled in project management, overseeing and coordinating projects from inception to completion, ensuring timelines and budgets are met.
• Risk Management: Implemented effective risk management strategies to identify, assess, and mitigate project risks, minimizing delays and cost overruns.
• Stakeholder Communication: Facilitated regular communication with stakeholders, providing updates, addressing concerns, and soliciting feedback to ensure project alignment with client expectations.
• Client Relationship Management: Managed client relationships by understanding their needs, ensuring clear communication, and delivering solutions that meet or exceed expectations.
• Data Governance: Adhered to data governance policies and practices to ensure data integrity, security, and compliance throughout project lifecycle.
• Quality Assurance: Skilled in performing quality checks on manually extracted documents to ensure accuracy and completeness.
• Regulatory Compliance Projects: Worked on projects involving PII/PHI/FERPA and GDPR subject matters, ensuring compliance with relevant regulations.
• Complex Document Analysis: Analysed complex documents, including financial reports, emails, contracts, spreadsheets, medical reports, and other financial and medical documents.
• Team Management: Maintained and led teams by selecting and training members, assigning tasks based on performance, and managing larger teams for various client projects and processes.
• High-Pressure Performance: Demonstrated the ability to work effectively in high-pressure environments under tight deadlines while maintaining attention to detail.--
University of Mumbai 07/2011 - 07/2014
New Panvel, Maharashtra, India
Degree: Bachelor's Degree
Major:Accounting and Finance
Bachelor of Commerce, Specialization – Accounting and Finance
C. K. Thakur College, New Panvel, India
July 2011 – July 2014