Highlights:

Skills:Sales, Customer Success, Account Management, Strategy Consulting, Stakeholder Management, Project Management, Leadership

Corporate Strategy Intern 06/2023 - 08/2023
Carlson Wagonlit Travels (CWT), Minnetonka, Minnesota United States
Summer Internship as part of the MBA program
? Built strategic marketing plan in collaboration with global cross-functional teams to address market shifts in business travel industry projecting 15% increase in new client acquisition ? Delivered persuasive insights to leadership to refine branding direction based on market analysis and data collected from Voice-of-the-Customer surveys, industry reports, and expert interviews ? Sourced critical business metrics across 6 departments to update Board of Directors on monthly performance in relation to targets and goals set forth in Annual Operation Plan--
Strategy Consultant 01/2023 - 12/2023
Carlson Consulting Enterprise, Minneapolis, Minnesota United States
Team Lead for consulting projects undertaken through the university's experiential learning program
? Led team of 4 student consultants advising large mid-western power tools seller on entry into large trailer market; built comprehensive financial model to assess profitability ? Partnered with Software-as-a-Service (SaaS) client executive leadership team to inform inorganic growth strategy through evaluating potential acquisition targets and conducting due diligence--
Enterprise Account Executive 09/2020 - 08/2022
Apty, Inc, Bengaluru, KA India
Founding Sales member for emerging category leader in SaaS Digital Adoption
? Surpassed annual revenue quota by 8%, securing $300K+ in new business by securing pivotal clients such as Mattel, JLL, and Delta to earn President’s Club recognition (top 10% of Sales team) ? Identified $1.2M+ in account expansion opportunities through proactive account management, effective customer relationship management, and demonstrating value to project sponsors ? Led team of 3 Business Development Representatives to implement innovative and data-driven strategies for penetrating 8 strategic accounts--
Technical Program Manager 07/2019 - 09/2020
Unbxd, Inc., Bengaluru, KA India
Leading customer onboarding for e-commerce product discovery SaaS platform
? Expedited revenue recognition by leading diverse internal and external teams to timely deliver 20+ e-commerce implementation projects ? Enhanced average customer onboarding time by 39% by institutionalizing improved requirement gathering, documentation, and internal coordination practices--
Enterprise Customer Success Manager 07/2017 - 07/2019
Whatfix, Bengaluru, KA India
Founding Customer Success team member for global leader in SaaS digital adoption
? Drove $100K+ in revenue through upselling motions in key accounts with senior client stakeholders ? Attained Gross Retention Rate of 94% managing portfolio of 40+ clients across 12 countries--

Birla Institute of Technology & Science 08/2012 - 05/2016
Goa, Goa, India
Degree: Bachelor's Degree
Major:Electrical & Electronics Engg
Bachelors in Engineering with honors

Rohan Sinha