Highlights:

Skills:Customer support, Active Directory, service now ..

It helpdesk 02/2020 - 12/2022
Sandro fratini, Tunisia , Tunisia
Industry: Call center
Fixing technical issues for customers by calls, emails and tickets
Active directory Microsoft office Troubleshooting SQL JDA SAP ServiceNow Hardware and software checks Printers issues and installations Phone problems...--
Receptioniste 06/2018 - 11/2018
Moez Idris, Hammamet , Tunisia
Industry: Hôtel
Receptioniste
Help tourists with informations needed with explanation about places around the hotel Explain our service that we give to our guests Give them their rooms Some traduction from russian to Arabic and the opposite.--

Tunisian high school of languages 11/2017 - 06/2019
Tunisia , , Tunisia
Degree: Master's Degree
Major:Medium
Russian language applied to tourism and heritage.

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