Highlights:

Skills:Bilingual Spanish English, Commercial Pilot

Goal:To obtain a challenging and rewarding position in Sales, Service, Operations, Logistics, Public Relations, Customer Service or Auotmotive, that will utilize my abillities as well as my knowledge acquire new skills and be a valuable asset to the company.

Private Business Fleet Manager 10/2013 - 05/2016
Impressa Talleres S.A. de C.V., San Salvador, San salvador El Salvador
Industry: Automotive
Significant growth in sales at the Service Centers. High increase of new customers, as well as return of inactive and former Business Fleets and new business opoortunities for the ServiceCenters
Coordinate and supervise all the private business fleets that comes in to the eight Service Centers. Design, develop and maintain Preventive Maintenace Programs for the Private Business fleets. Supervise all of the sales, operations, production, marketing and Public relations of the Program. Contact regular and prospective customers to demonstrate products, explain the PM programs as well as estimates or quote prices, credit or contract terms, warranties,repairs,etc. Responsible for creating and maintaining relationships with current and prospective clients. Develop business opportunities. In charge of project leadership and technical support for Private Fleet customers.--
Service Center Manager 02/2012 - 10/2013
Impressa Talleres, San Salvador, San Salvador El Salvador
Industry: Automotive
•New Branch opening •Increasing of new customers as well as comebacks of inactive or former customers. •Positioning and increase of the products and services in all of the customers to make it a top of mind In El Salvador
Coordinate all of the operations and activities of the Service Center, achieving a growth in sales and service as well as customer satisfaction. Manage all of the sales, operations and administrative activities of the Service Center. Present and inform every month to the GM the sales results and growth of the Service Center. Involved in Customer Service and Public Relations--
Service Center Supervisor 10/2008 - 06/2011
Acavisa De C.V., San Salvador, San Salvador El Salvador
Industry: Automotive
•Growth in sales of 20% in reference to the past years of each Service Center. •New Branch opening •Increasing of new customers as well as come backs of inactive or former customers. •Positioned and increased of the Company´s brands in all of the customers to make it a top of mind in El Salvador
In charge of all of the operations and activities of all the 4 Service Centers in El Salvador, achieving a growth in sales, services , comebacks and establishing a good integration with the work force and with a continuous motivation towards the development of their personal and professional achievement and customer satisfaction. Supervise and manage all of the sales, operations, administrative and managerial activities as well as customer complaints of the Service Centers. Present and inform every month to the GM and the Board of trustees, the sales results and growth of each Service Center. Implement and guarantee the use of the ISO 9001:2008 Standards to all of the Service Centers..--
Service Center Manager 10/2007 - 08/2008
Grupo Q, San Salvador, San Salvador El Salvador
Industry: Automotive
•Increase in sales of a 10% In reference of the past years. •Increase in new customers..
Head person responsible for managing a Service Center. Duties include diagnosis and repair of all types of vehicles as well as instructional work with trainee mechanics, Customer Service, Sales, Customer complaints and Public Relations and growth of the Service Center.--
Assistant to the General Manager 11/2006 - 06/2007
Talleres DIDEA, San Salvador, San Salvador El Salvador
Industry: Automotive
Provided a full range of administrative work support to the organization's General Manager and the Service Manager. Duties included Assigning work to the mechanics according to their knowledge and experience. Manage the ins and outs as well as the personnel work schedules, vacations and other administrative work.
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Chief Sales Person and assistant to the Service Manager 06/2005 - 10/2006
Star Motors (Grupo Agrisal), San Salvador, San Salvador United States
Industry: Automotive
•Increase of a 20% in automotive parts sales across the country. •Increase in new customers. •New Branch Opening.
Assuring the compliance of the politics and procedures of the business, especially those that are related to inventories and commercialization of Automotive parts. Manage and support the sales force team as well as full range of administrative work support to the organization's General Manager and the Service Manager--
Chief Sales Representative and Warehouse Manager 08/2003 - 12/2004
Transtar Industries Inc., Cleveland, OH United States
Industry: Automotive
•Increase of a 20% in automotive parts sales and distribution across South Florida and the US •Increase in new customers and less customer complaints
Worked as a sales rep and also when relocated was in charge of managing the warehouse personnel ,maintenance, logistics and distribution of the products across South Florida and part of the Continental USA, shipping and receiving ,dispatching, local sales, customer service, customer walk-ins and complaints.--

Dar Air Aviation School 08/1997 - 12/1999
San Salvador, San Salvador, El Salvador
Degree: Professional Degree
Major:Commercial Pilot license
Private, Instrument and commercial certification license

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