São Paulo SP, Brazil
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Digital Marketing Manager, Digital Marketing
Occupation: Management
Degree: Master's Degree
Career Level: Experienced
Languages: English / Spanish / Portuguese
Highlights:
Skills:hands on, experienced, Fit for leadership, Multidisciplinary Training, proved experience, Results oriented, seo, digital marketing, sem, social media
Digital Marketing Manager 07/2015 - current
Roche Farmaceutical Products, São Paulo, SP Brazil
Responsible for the entire digital and multichannel strategy (planning, execution and monitoring).
Responsibilities:
• Manage every digital channel, define digital and multichannel strategy
• Consolidate the digital channel for branding initiatives and business generation
• Manage the Digital and multichannel department (Planning, budget and staff - seven employees)
• Define the digital strategy for all product lines
• Define and keep track of the KPIs for web performance
• Monitoring the performance of the digital initiatives metrics:
- Google Analytics / Adobe Omniture
- Heat map / Behavioral Targeting
- Pharmacovigilance Monitoring
• Action planning in online media (Adwords campaigns, SEM and SMM)
• Innovative social media campaigns - a new pattern for pharma companys in Latin America (won a Roche global prize as best pratice in 2015)
• Currently leading the new regional strategy to e-medical in Latin America--
Digital Communications Manager 09/2012 - 07/2015
Kumon South America, São Paulo, SP Brazil
Led the entire digital strategy in South America – six main operations (Brazil, Argentina, Chile, Colombia, Peru and Bolivia)
• Define the online branding strategy
- Revision of the local corporate websites
- Tagging structure of pages (SEO and SEM)
- Modeling for site information
- Structuring of online conversion paths
• Kumon Digital
- Project to deploy "digital culture" within the company's processes
- Content Planning for internal distribution - sharing information with the other departments of digital way
• Promotion
- Management and coordination of creating registration campaigns
• Responsible for the Call Center department
- Definition of customer service processes: online and offline
• Institutional Communication
- Responsible for media relations department - Digital public relations planning--
Web Coordinator 08/2011 - 08/2012
Skingen - Grupo Boticário, Curitiba, Paraná Brazil
Management of all online activities of the project. It involves the implementation of a e-commerce solution.
• Monitoring metrics and visitation information on the site and behavior of users and management of conversion goals;
• Management of a part of the Media Relations department, communication planning, monitoring of the brand;
• Development of communication products with the user base of newsletters and emails marketing;
• Responsible for managing the development of suppliers and information agency;
• Planning activities in the channels of social media;
• Implementation of sites and launch planning.--
Web consultant 11/2010 - 12/2011
Serasa Experian, São Paulo, SP Brazil
Consultant to especific digital marketing projects.
• Site content Restructuring;
• Creation, planning and implementation of web content projects;
• Monitoring metrics;
• Information architecture;
• Projects:
- Blog Digital Certificates;
- Blog and portal for Small and Medium Business;
- Social Network for Small and Medium Business;
- Portal for Positive Credit;
- Guide to suppliers to customers and associates;
- Architecture and content of the new segment Automotive;
- Redesign Industry segment;
- Recasting institutional contents.--
Content and Corporate Communications Manager 11/2004 - 10/2010
Universia Brasil, São Paulo, SP Brazil
Started in 2004 as Reporter. In 2006, promoted to Editor-in-chief. Between 2007 and 2011, Content Manager.
• Company website management (www.universia.com.br) and other online activities;
• Monitoring metrics portal and user behavior;
• Coordination of all production content of the Portal Universia Brazil;
• Responsible for Media Relations;
• Coordination of corporate communications issues with the Universia Holding (23 Latin American countries);
• Development of newsletters and marketing emails;
• Management of drafting teams, web designers, webmasters and media;
• Management of the main channels of social media;
• Supplier management (digital marketing and visual production agency);
• Acting as a spokesman for the company.--
Faculdade Cásper Líbero 02/2000 - 02/2004
São Paulo, SP, Brazil
Degree: Bachelor's Degree
Major:Journalism
Best communications school in Brazil
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