Highlights:

Skills:Customer services, hospitality, proactive

Bar wine waitress 06/06/2023 - 10/27/2023
Silversea cruises, Monaco, Monaco Monaco
Industry: Hotel deluxe cruises
Bar Wine Waitress Sommelier in Jazz Restaurant, information and recommendation about the wines an champagnes on board, suggesting the perfect wine to pair their specific food.
--
Bar waitress 05/05/2022 - 11/11/2022
Msc cruises, Genoa, Genoa Italy
Industry: Hotel cruises
Thematic Bar Jean Phillip Chocolate and Coffee Shop. Customer services, bar counter, barista, packaging of the products, shop inventory, requisition, custom declaration, cashier retail.
--
Bar waitress 07/07/2021 - 03/03/2022
Msc cruises, Genoa , Genoa Italy
Industry: Hotel cruises
Thematic Bar Jean Phillip Chocolate and Coffee Shop. Customer services, bar counter, barista, packaging of the products, shop inventory, requisition, custom declaration, cashier retail.
--
Customer services 01/01/2021 - 03/03/2021
LATAM airlines, Lima, Lima Peru
Industry: Airlines
Call center ( remote work) (Covid time)
--
Bar waitress 08/08/2019 - 07/07/2020
Msc cruises, Genoa, Genoa Italy
Industry: Hotel cruises
Thematic Bar Jean Phillip Chocolate and Coffee Shop. Customer services, bar counter, barista, packaging of the products, shop inventory, requisition, custom declaration, cashier retail.
--
Receptionist 03/03/2018 - 07/07/2018
Bahamas paradise cruise line, Florida, Florida United States
Industry: Hotel cruises
Customer Service, handling all request and complaints in a professional and diplomatic way, focusing in guest needs and problems in providing services. Give them clear and proper information of all activities on board, Permanent assistance 24 hours. Otalio system.
--
Receptionist 04/04/2017 - 11/11/2017
Ferries del caribe, San Juan , San Juan Puerto Rico
Industry: Hotel cruises
Customer Service, handling all request and complaints in a professional and diplomatic way, focusing in guest needs and problems in providing services. Give them clear and proper information of all activities on board, Permanent assistance 24 hours. Otalio system.
--

IESTP ABACO 04/04/2010 - 12/01/2011
Lima, Lima, Peru
Degree: Professional Degree
Major:Secretary executive bilingual
Graduated

Login to view resume: Raysa Rios -
Login to view resume: Raysa rios cv -