Bangalore Karnataka, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: director, senior manager
Occupation: IT and Math
Degree: Master's Degree
Career Level: Experienced
Languages: English,Hindi
Highlights:
Skills:
ATCI project manager 06/2021 - 11/2021
Accenture, Bangalore, Karnatak India
Industry: IT
As a Senior Project Manager at Accenture, I lead a project focused on modernizing diabetes management for a Gold
client and enhancing healthcare divisions for a Platinum Client. Responsibilities include client-centric leadership,
strategic project management, team coordination, Salesforce expertise, quality assurance, client satisfaction, risk
management, and delivery excellence.
As a Senior Project Manager at Accenture, I lead a project focused on modernizing diabetes management for a Gold
client and enhancing healthcare divisions for a Platinum Client. Responsibilities include client-centric leadership,
strategic project management, team coordination, Salesforce expertise, quality assurance, client satisfaction, risk
management, and delivery excellence.--
Senior Manager, Program Manager, Delivery Leader 11/2021 - current
Infosys Ltd, Bangalore, Karnatak India
Industry: IT
Experienced IT leader with over 18 years of expertise in driving organisational change through strategic
Proven track record in managing multiple programs and ensuring successful
project delivery.
Proficient in overseeing and leading multiple program tracks, harnessing diverse skill sets to ensure the uniform adoption of standard program and delivery management practices within a cohesive framework.
Offers visionary leadership, strategic planning, and comprehensive oversight, culminating in successful project
• Contribute to the establishment of enterprise standards for application and integration development, as
well as best practices.
• Collaborate with the sales team to prepare compelling proposals (RFPs) aimed at securing new client
projects.
• Interface seamlessly with business leaders, application development teams, and technical staff from
various departments involved in projects.
• Ensure that the portfolio you oversee aligns with practice unit guidelines by meeting expected margin,
revenue, and RPP (Revenue per Person) targets.
• Drive productivity improvements, facilitate asset creation, and manage utilization in accordance with
practice unit guidelines.
• Cultivate strong, effective relationships across multiple business and technology partners, program and
delivery managers, and client vendors.
• Efficiently manage a portfolio of over 100 team members to ensure the timely and precise delivery of
customer projects.
• Uphold a culture of high competence and operational excellence within the team.
• Innovate and implement process improvements to enhance cost-effectiveness and streamline project
timelines.
• Make strategic business decisions aimed at exceeding customer expectations.
• Provide transparent reporting on delivery status to customers and develop the necessary delivery
documentation.
• Assume responsibility for product development and ensure on-time project delivery, within budget and
scope, while maintaining exceptional quality.
• Successfully implemented Kanban methodologies in previous projects, leading to streamlined processes
in the same Line of Business (LOB).
• Regularly communicate and publish governance status updates, encompassing scope, budget, issues, and risks, to key stakeholders at all organizational levels.--
Delivery Manager 04/2008 - 06/2021
Cognizant, Bangalore, Karnatak India
Delivering business value through project within allocated schedule and budget
? Responsible for End-to-End deliveries of the teams and SLAs of deliveries
? Ensures team meets or enables achievement of relevant IT metrics and commitments per IT business goals and
objectives
? Proactively drive delivery of service management functions to minimize client downtime
? Responsible to maintain CP% to a good health and reporting to higher leadership
? Escalation Management, executive reporting of incident and root cause analysis
Delivering business value through project within allocated schedule and budget
? Responsible for project activities including sprint backlogs health with the support team which provide product
support for 24/7
? Responsible for End-to-End deliveries of the teams and SLAs of deliveries
? Ensures team meets or enables achievement of relevant IT metrics and commitments per IT business goals and
objectives
? Proactively drive delivery of service management functions to minimize client downtime
? Facilitate Working Group meetings with key stakeholders and be a spoke person in status meetings with senior
management
? Responsible to maintain CP% to a good health and reporting to higher leadership
? Escalation Management, executive reporting of incident and root cause analysis
? Escalation support including engaging of escalation leads as needed--
Softwaare Engineer 08/2005 - 08/2008
Mphasis an EDS company, Bangalore, Karnatak India
Industry: IT
Developer role
Developer role--
IT Consultant Jun 2004 - Jul 2005
Caterpillar Logistics Service India Ltd., Bangalore, Karnatak India
Industry: IT
Developer
Developer--
National Institute of Science & Technology 06/1997 - 06/2001
Berhampur, Odisha, India
Degree: Bachelor's Degree
Major:ECE
Bachelor in Engineering in Electronics and Communication