Highlights:Increased customer satisfaction scores by 40% through the implementation of a new customer service training program: All the employees should say 'good morning' at the same time when a customer enters the store, making the customer feel warmly welcomed.

Skills:Barbecue, dishwasher, Window Washer, Crew Member

Goal:I am a dedicated and hardworking professional, always striving to achieve the best results in any task I undertake. I am ready to contribute my dedication and hard work to any department, ensuring that I bring value and productivity. I am a diligent and committed worker, open to taking on responsibilities in any field to support the success of the organization.

Honor:honored for excellent performance

Team supervisor Jan/2022 - current
Alfa Bellazarte, Teresina, Piauí Brazil
As a team supervisor, I effectively led a group of employees, ensuring optimal performance and productivity. I implemented training programs and performance metrics that resulted in improved team cohesion and achievement of company objectives.
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Team Leader July/2017 - November/2021
Almaviva, Teresina, Piauí Brazil
In my role as a team leader, I successfully managed and motivated a team to consistently achieve targets, while implementing effective strategies to streamline processes and enhance overall team performance.
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Salesman March/2014 - May/2017
Noroeste, Teresina, Piauí Brazil
I successfully led sales initiatives, exceeded targets, and fostered strong client relationships, contributing to significant revenue growth for my previous employer.
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University Estácio Jan/2021 - April/2024
Teresina, Piauí, United States
Degree: Bachelor's Degree
Major:Bachelor's Degree in Public Safety
Graduated with high honors. With an average grade of 9.1 in all course subjects.

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