Highlights:A British Computer Society (ISEB) certified Business Analyst with Nine years of experience in IT across Digital Transformation, Retail EPOS, Retail Ecommerce, and Intranet redevelopment, GDPR (PCI DSS) Card Payment Integration, Digital Payments, Digital Transformation, Retail Loyalty Management, Supply Chain Management, Target Operating Model (TOM), ERP System Integration, Business Transformation and Logistics Management. • Professional Member (MBCS) of British Computer Society • Full product life cycle experience using Agile SCRUM (Jira & Confluence) and Waterfall methodologies from package selection, through to development, configuration, implementation and support. • Worked across multiple retailers such as The White Company, Debenhams, Sainsbury’s, Albert Heijn – Netherlands, TK maxx, Morrisons, ASDA, Boots, Iceland and Channel Islands Co-operative Society and Airline organisations such as British Airways, Deccan Cargo and Express Logistics

Skills:Business Requirements Document (BRD’s), Use Cases, User Stories, Gap Analysis Document, Functional Specification Documen, StoreLine POS application, R10, Advance Marketing Solutions – Loyalty, Loyalty PRO, NCR FastLane SelfServ™ Checkout, Sel, scrum

Goal:To take a challenging role on business operations as Business Analyst and give an efficient and effective solution that would help the organization to achieve the best solution in business and meet the Global competitive challenge

Membership:Professional Member (MBCS) of British Computer Society

Certification:Foundation Certificate in Business Analysis Practitioner Certificate in Business Analysis Practice Practitioner Certificate in Modelling Business Processes Practitioner Certificate in Requirements Engineering

Business Process Analyst 04/2019 - current
Diageo, London, Inner London United Kingdom
Industry: Retail
Part of a solution team helping Justerini and Brooks implement a drinks industry specific business management solution based on Dynamics NAV ERP.
Tasks and Responsibilities (Data Mapping): • Capturing As-Is and To-Be business processes around critical business areas like wine brokering, En Primeur & Ecommerce • Capturing key interfaces from the new ERP application to the Payment Gateway applications, Wine searcher, LiveEX, WMS and BI tools.--
Integration Business Analyst 06/2018 - 04/2019
The White Company, London, Inner London United Kingdom
Industry: Retail
Project Overview: To replace the legacy Microsoft Dynamics NAV 2009 R2 (Version 4.00 SP3) With Microsoft Dynamics 365 (Finance and Operations) Microsoft NAV ERP solution that currently provides the business with finance, product, procurement, stock management, sales, order management and retail point of sale capabilities with brand new Microsoft Dynamics 365 (Finance and Operations) ERP application.
Tasks and Responsibilities (Data Mapping): • Review and identify AS-IS interfaces (Legacy applications interacting with Microsoft NAV ERP solution) from the business documents such as IBM Blueworks process maps and IBM Blueprint solution design documents • Define the TO-BE interfaces (Legacy applications interacting with Microsoft Dynamics 365) in a Enterprise Integration Catalogue and capture Technical information such as future interface source, future interface destination, future transport mechanism, frequency type, data entity and business purpose. • Document each interface in a Functional Design Interface Document (FDD-I) and create a Data Mapping Spreadsheet which contains Source, Target and Middleware data element information, review and sign off with senior stakeholders. Currently documented 45 Legacy – D365 interfaces. • Carry out impact analysis (Product Hierarchy and Product ID) due to changes in the ERP application and notify the external downstream • Coordinate with IBM (Data analysts) to complete the data mapping activities, update the interface artefacts • Coordinate with NTT Data (Offshore development partner) to answer queries regarding the interface design & development in the middleware layer (Dell Boomi Service)--
Business Analyst 10/2013 - 05/2018
NCR Corporation, London, Inner London United Kingdom
Industry: Retail
Project Title: Integration of a PCI Point-to-Point (P2PE) Encryption Payment Solution with NCR Advance Store 5.4 (POS) | The Logic Group | GDPR
Tasks and Responsibilities: • Define phase: Capture existing business processes from the business owners and prepare a detailed process catalogue, Capture Business owners, SME, users and key stake holders • Update phase: Update the business process maps and the process catalogue as and when there are changes, coordinate with the development team and Implementation team to ensure necessary software upgrades, Coordinate with the stake holders in case of new application development, Coordinate with the testing team to ensure necessary test scripts are produced which are in line with the process requirements • Sign off: Prepare plans for base lining the Business Process and application development--

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