Highlights:

Skills:

IT Help Desk Technical Support Supervisor 07/2009 - current
Rafik Hariri University, , Lebanon
The main duties ensure comprehensive technical support to the President, Executive Vice Presidents, and other executives.
* Direct support and supervision of network infrastructure projects, such as the RHU Infrastructure, Access Door, and Surveillance System. * Administration, monitoring, and troubleshooting of surveillance systems, including Luxriot, Vivotek, and Dahua (177 IP cameras). * Video conferencing support with three universities (Bellarmine University, Marquette University, and Jordan University). * Support for classrooms, faculty, and staff, including Lenovo and HP PCs, mobile configuration, and LCD projectors. * Responsibility for the implementation and maintenance of hardware in two data centers, including servers, storage, switches, and cabinet management. * Expertise and administration of Wi-Fi system management for 1000 users using Sonicwall and Aruba. * Support for the Apple Lab (25 iMacs). * Ensuring that end-user troubleshooting and projects are well-documented. * Support for interactive whiteboard and touch smart-board LED technology (Mimio and Specktron). * Reporting to the IT Help Desk Support Manager.--
IT Hardware Technician 09/2001 - 11/2007
Hammoud Hospital UMC, , Lebanon
Experienced in Health Industry IT troubleshooting.
End-user troubleshooting. Configuring and troubleshooting domain controller. Troubleshooting fingerprint scanners V20 Identix. Monitoring proxy and Intramail server. Training 11 Students of Arab University. Report to the IT Manager.--

Saida Technical 09/1997 - 05/2000
, , Lebanon
Degree: Professional Degree
Major:Industrieelektriker Fachrichtung Geräte und Systeme
Saida High Technical School -- IHK FOSA Gleichwertigkeit

Rabih El Kaderi Resume