Highlights:8+ Years of total IT experience with vast IT experience. Skills include Cloud Technologies, IT Project, Portfolio and Business management, Infrastructure Planning (Hardware & Network Management), IT Services Management (ITSM), Methods, Processes, analytical thinking, and creative problem solving, and the ability to apply customer service concepts to IT to improve user experience for clients, employees, and administration.

Skills:Project Management, Configuration Management, Service Management, Project Manager, Service Delivery, Project Coordinator, Project Management specialist, Service Delivery Consultant, Change Management, Impact Assessment, Agile, Scrum

Goal:Seeking challenging career in IT sector to get a position of responsibility, using my skills and efficiency to communicate my ideas & views and commit myself for achieving organizational objectives with the team effort and my positive attitude and performance, in the field of Information Technology & Information Systems, IT Infrastructure Operations that involves Project Planning, High-Level Design, Implementation, People Management and Development of Procedures and Processes.

Membership:PMI

Certification:ITIL Intermediate Certified (SS, SD, ST, SO, and CSI modules) ITIL V3 Foundation certified COBIT5 Foundation Certified PMP v6 Trained.

Versatile Technologist - 2 11/2016 - current
The Boeing Company, Bangalore, Karnataka India
Industry: Aerospace
ROLE: PROJECT MANAGER (OPENSTACK PRIVATE CLOUD)
Act as a liaison between cloud operations, customer support, development and other internal groups, such as security and compliance. • Draft and socialize communication plans to support communication needs for Cloud Operations in both internal and external projects to ensure clear lines of communication are maintained and program delivery is smooth and effective. • Track and report KPI's on project/sprint progress and track and drive resolution of issues • Ensure external dependencies are handled and internal needs are met • To work in an open and collaborative environment with your peers to oversee related or dependent release activities and deliverables to align with Cloud Operations guidelines. • Provide schedules and track projects, releases, upgrades, and maintenance to meet desired milestones. • Make sure that your team has the resources and support needed to be successful--
SERVICE DELIVERY CONSULTANT 12/2015 - 11/2016
HEWLETT-PACKARD ENTERPRISES, Bangalore, Karnataka India
Industry: Information Technology
Responsible for operating the Account Configuration Management process according to ITIL HP global standard and Configuration Management Center methodology. The objective is to provide a complete and accurate CMDB so that other ITIL processes as Incident, Problem, Capacity and Change Management processes can achieve their objectives effectively and efficiently.
Owning the day to day operation of the Configuration Management Process for a Customer • Run CMDB consistency checks for all supported infrastructure domains on regular basis and ensure all errors and warnings are followed up on and escalated as appropriate. • Drive Physical Audits to confirm CMDB Accuracy (verification and Audit) • Prepare reports as required, and track account Configuration Management performance according to metrics and establish relevant metric and ensure they get reported as required by account and Configuration Management Center. • Contribute to ITSM processes set-up in the account by working closely with the SMC implementation manager during Process Implementation phase. • Maintain account process documentation (L4, Configuration Plan) • Define verification and audit procedures to Ensures accuracy and integrity of CMDB • Run regular meetings with Delivery teams to fix CMDB inconsistencies (Weekly Process Review Meeting). • Trigger and Follow CMDB quality improvement actions • Manage escalations, Communicate Global Configuration Management process changes/updates along with impacts to Delivery teams--
Systems Engineer 07/2014 - 12/2015
CGI INFORMATION SYSTEMS AND MANAGEMENT CONSULTANTS PRIVATE LIMITED, Bangalore, Karnataka India
Industry: Information Technology
Change and Configuration Manager
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Team Lead 12/2011 - 07/2014
Cisco Systems, , India
Industry: Information Technology
Team Lead
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Sikkim Manipal University 01/2013 - 12/2015
, , India
Degree: Bachelor's Degree
Major:Computer Applications
Bachelor's in Computer Applications

IT Project manager