Vargem Grande Pta São Paulo, Brazil
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Project Manager, Field Technician
Occupation: Management
Degree: Bachelor's Degree
Career Level: Fully Competent
Languages: English, Spanish and Portuguese
Highlights:Managed succesfully already 05 Telecommunication projects, 05 training projects and 02 IT projects.
Skills:manager, technician, telecommunications, project manager, field technician, business administrator, foreman, construction manager, field manager, field engineer, spanish, portuguese, english, training, training delivery
Goal:Project Manager or Field Technician
Certification:Business Administration Bachelor Degree
Project Manager 06/2022 - 11/2022
ASK communications, Chicago, Illinois United States
Industry: Telecomunications
Participated on 5G Extensive training and certification process and helped the company on several areas as per, Project Management, Field Construction Management, Field Technician, Installer and remote support.
? Manage installation crews on AT&T project – Chicago, IL
? Report to customer on daily basis. Follow up on KPI’s like CX, PQA, AC and COP. 22 of 25 sites accepted on 1st visit.
? Support the crews development (coaching and training)
? Continuous improvement on work process
? Run other technical activities on ad-hoc basis (Photo Quality Audit, RET Sheet, Close out Packages--
Training Manager 04/2016 - 05/2022
Nokia Networks, São Paulo, São Paulo Brazil
Industry: Telecommunications
Responsible for the training and certification process in Latin America, in charge to enable all the Nokia 3rd party suppliers tecnicians on
? Creation of new Training Method for implementation teams (Mix of local and Remote Training)
? On Ad-hoc basis, doing Sites visit and running Integration with crews to keep up to date regarding technical procedures.
? Leader of a team of 18 people in the whole Latin America.
? Development of training management plan, budget and programming content and team management.
? Competence mapping and focused training planning
? IT Tools for training Implementation, Tracking and management--
Project Manager 04/2007 - 04/2016
Nokia Networks, São Paulo, São Paulo Brazil
Industry: Telecomunications
Coordinated and managed Telecom Implementation projects in Brazil.
? 2G, 3G, 4G and Transport Implementation
? War room field interventions (go to site during customer escalations)
? Weekly meetings with customer
? Budget management
? KPI’s tracking, Acceptances on time.
? Quality Management Support--
Field Construction Manager 04/2004 - 04/2007
Nokia Networks, São Paulo, São Paulo Brazil
Industry: Telecomunications
Responsible for daily progress of field activities in Telecomunications project.
? Scheduling of Telecom Implementation activities
? Remote support and troubleshooting.
? Direct relationship with customer, suppliers, regarding management and technical matters
? In TIM project, could maintain best acceptance levels during period of my responsibility (between 90-95%)
? Innovation regarding work process (Rehoming project)--
Radio Access Network Specialist 05/2002 - 04/2004
Lemcon Networks, Rio de Janeiro, Rio de Janeiro Brazil
Industry: Telecomunications
expert on Nokia 2G and 3G equipment.
? NOKIA BTS – Installation, Commissioning, Integration, Measurements, Troubleshooting
? NOKIA BSC – Database creation for TRX Upgrades – Network capacity upgrade.
? Remote integration and support to integration teams.
? Installation of more than 50 sites in RJ
? Integration, Commissioning, Acceptance for more than 40 sites in RJ.
? Remote integration training to subcontractor teams.--
Instituto Tecnológico de Barueri 01/1994 - 12/1997
Barueri, São Paulo, Brazil
Degree: High School Or Below
Major:Electronics Technician
Electronics Technician course
Paulo Diniz Project Manager; Training Manager; Field Technician