Highlights:ICT Support Engineer - 2004 to date Public Works Officer - 1992- 2002

Skills:Troubleshooting, Computer Diagnostics, Project Management

Goal:As ICT Support Engineer, I support procedures and strategies for systems, networks, operating systems and applications development. I solve problems and provide technical expertise and direction in support of system infrastructure and process improvements and diagnose and resolve complex system problems.

Membership:Ghana Institution of Engineering (GhIE).

Certification:Master's Degree Bachelor's Degree Associate degree

Honor:•JCI Prime Graduate (Certified Trainer) – Lome Feb 2007 •JCI African Leadership Academy Training: Tunisia June 2006

ICT Support Engineer 06/2004 - current
Omega-Compu Systems, North Legon - Accra, Gt. Accra Ghana
responsibilities include diagnosing and fixing technical issues, installing and maintaining hardware and software, and providing user support. Also help with network security and system performance.
Assists in troubleshooting, diagnosing, testing and resolving system problems and issues. Develops, conducts and provides technical guidance and training operational procedures. Analyses, evaluates and diagnoses technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, internet, email, databases, operating systems and security systems.--
Public Works Officer 09 1992 - 06 2002
Public Works Department, Bolgatanga, Upper East Region Ghana
oversees the day-to-day operations of Construction project, ensuring work is completed on time, within budget, and to quality standards by managing the construction workforce, coordinating subcontractors, inspecting work progress, and maintaining safety compliance on the job site; acting as the primary point of contact between the construction team and project management
Supervise co-ordinate and schedule activities of workers who install, repair and maintain cabling, trucking, wiring, fixtures and controls. Establish methods to meet work schedules and co-ordinate work activities with other departments Requisition materials and supplies Train or arrange for training of workers Ensure standards for safe working conditions are observed Prepare work progress report--

NIIT 06/2002 - 06/2003
Accra, Gt. Accra, Ghana
Degree: Associate's Degree
Major:E-computing
Having passed e-computing course.

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