Highlights:

Skills:Problem-Solving, Detail-Oriented, Collaborative

Fulfilment Associate 05/2020 - current
Amazon, London, United Kingdom
Industry: e-commerce
I am currently a fulfilment associate at Amazon.
•Efficiently and accurately picked, packed, and shipped customer orders based on established protocols. •Utilised warehouse management systems and technology to locate and retrieve items from designated storage locations. •Conducted thorough quality checks to ensure all products met Amazon's standards before shipment and reported and addressed any discrepancies or damaged items promptly. •Monitored and maintained accurate inventory levels within the warehouse. •Collaborated with team members to achieve daily production targets and operational goals. •Actively participated in continuous improvement initiatives and provided valuable feedback. •Effectively communicated with team members and supervisors regarding task progress, challenges, and resolutions. •Adapted to changes in work assignments and schedules based on business needs. •Prioritised customer satisfaction by ensuring accurate and timely order fulfilment.--
Sales 03/2018 - 04/2020
Sainsbury's, London, United Kingdom
Industry: Retail
I worked as a salesperson in Sainsbury's supermarket.
•Greeted and assisted customers in a friendly and approachable manner and, provided product information, answered inquiries, and offered guidance to enhance the overall shopping experience. •Stayed informed about promotions, discounts, and special offers to effectively communicate them to customers. •Recommended additional products or complementary items to meet customer requirements and contribute to increased sales. •Ensured the correct use of the cash register and maintained transaction records. •Conducted regular stock checks and assisted in restocking shelves to maintain a well-organised and visually appealing store. •Maintained a clean and tidy sales area, ensuring shelves and displays were well-presented. •Collaborated with colleagues to achieve collective sales targets and enhance teamwork. •Provided support during peak periods and contributed to a positive working environment. •Addressed customer concerns or escalated issues to management as needed. •Participated in training sessions to enhance product knowledge and customer service skills.--
Internship 05/2015 - 07/2016
Magex Srl, , Italy
Industry: Manufacturing
I Worked as an intern at Magex Srl. Company Limited.
•Conducted market research to gather insights into industry trends, competitors, and potential opportunities. •Analysed data to support decision-making processes and contributed to strategic initiatives. •Collaborated with cross-functional teams to assist in the planning and execution of projects. •Provided administrative support, including organising documents, scheduling meetings, and managing correspondence. •Engaged in training sessions and workshops to enhance your skills and knowledge in relevant areas. •Collaborated with team members to ensure seamless information flow and coordination. •Assisted in identifying challenges and proposed solutions to enhance operational efficiency. •Attended relevant industry events, workshops, and seminars to broaden your professional network. •Adapted to changing priorities and tasks as needed, showcasing flexibility in a dynamic work environment. •Represented Magex positively in various settings and contributed to a positive work culture.--

Coventry University 11/2018 - 12/2022
, , United Kingdom
Degree: Bachelor's Degree
Major:Electro-Mechanical Engineering
Bachelor of engineering with honours first class.

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