Highlights:I have held many positions, including the Chief Operating Officer of a crypto exchange, but my favorite highlights are the results of our support department. We provided the fastest and highest quality customer support and were in the TOP 5 companies in the crypto industry for speed and quality of work. At work, I like to show results and often led the way in performance. This was not easy, since our entire team consisted of excellent specialists. Diligence in the workplace gave me the opportunity to develop, as a result, I went through the positions of Compliance Specialist, Senior Compliance Specialist, Quality Control and Training Specialist (Compliance Department), Head of Compliance Department, Product Manager and COO.

Skills:Financial Analysis, Risk Management, Support

Goal:My career goal is to make people's lives better. I love helping people, especially in areas I'm passionate about.

Membership:EXMO.COM

Certification:There are no certificates. In my country, the practice of certification is only gaining popularity.

Honor:My honor is the company's trust and the opportunity to develop. All my career growth is a reward from the past team and the company.

COO 12/2023 - 08/2024
NDA, Kiev, Kiev Ukraine
Industry: Fintech
As COO of a cryptocurrency exchange, I managed day-to-day operations, ensuring efficiency and scalability in a highly dynamic environment. I oversaw key departments, including compliance, product development, and customer support, ensuring seamless coordination and regulatory adherence. My role involved driving strategic initiatives, optimizing processes, and improving the overall customer experience, while focusing on operational risk management and market growth in the fast-paced crypto industry.
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Head of Compliance (Crypto) 12/2022 - 12/2023
NDA, Kiev, Kiev Ukraine
Industry: Fintech
As Head of Compliance (Crypto), I led the development and implementation of compliance strategies for the company’s crypto operations. I ensured adherence to global regulatory frameworks, managed risk assessments, and oversaw AML/KYC procedures. My role included collaborating with regulators, guiding the compliance team, and ensuring that all crypto activities met legal and regulatory standards, while driving the company’s compliance culture in a rapidly evolving industry.
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Senior compliance officer (Quality Control and Education Specialist) 04/2022 - 12/2022
EXMO.COM, Kiev, Kiev Ukraine
Industry: Fintech
As a Senior Compliance Officer (Quality Control and Education Specialist), I oversaw regulatory adherence and led quality control initiatives. I developed compliance training programs, ensured policy implementation, and conducted audits to minimize risks. My role involved educating teams on compliance standards, refining internal procedures, and ensuring continuous improvement in compliance practices.
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Senior Compliance Officer 01/2021 - 04/2022
EXMO.COM, Kiev, Kiev Ukraine
Industry: Fintech
As a Junior Compliance Officer, I ensured the company followed legal and regulatory requirements. I supported compliance monitoring, reviewed policies, identified risks, and assisted with audits and reporting. By working with various departments, I helped maintain compliance awareness and resolve issues, contributing to risk reduction and adherence to standards.
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Compliance Officer 04.2020 - 12.2021
EXMO.COM, Kiev, Kiev Ukraine
Industry: Fintech
As a Junior Compliance Officer, I ensured the company followed legal and regulatory requirements. I supported compliance monitoring, reviewed policies, identified risks, and assisted with audits and reporting. By working with various departments, I helped maintain compliance awareness and resolve issues, contributing to risk reduction and adherence to standards.
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Junior Compliance officer 10.2019 - 04.2020
EXMO.COM, Kiev, Liev Ukraine
Industry: Fintech
As a Junior Compliance Officer, I ensured the company followed legal and regulatory requirements. I supported compliance monitoring, reviewed policies, identified risks, and assisted with audits and reporting. By working with various departments, I helped maintain compliance awareness and resolve issues, contributing to risk reduction and adherence to standards.
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Customer Support Specialist 02.2018 - 10.2019
EXMO.COM, Kiev, Kiev Ukraine
Industry: Fintech
In my role as a support specialist, I successfully handled customer requests, providing timely and high-quality assistance. I responded to inquiries promptly, thoroughly analyzed issues, and offered effective solutions. My strengths include attentive customer care, the ability to quickly find answers, and a friendly communication style, which helped create a positive customer experience. My work contributed to increased customer satisfaction and strengthened their trust in the company.
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Kyiv College of Communications 09.2012 - 05.2015
Kiev, Kiev, United States
Degree: Associate's Degree
Major:Information Processing and Software Operator
Minor:-
Studying as an "Information Processing and Software Operator" provided me with valuable skills in working with data and software systems. I learned how to efficiently process information, manage databases, and work with various operating systems and software. The knowledge gained in software, automation, and technical support helped me develop analytical thinking and technical proficiency. This specialization has opened up opportunities for further growth in the IT field and software development.