Woodmere OH, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Pharmacist, Healthcare Analyst
Occupation: Healthcare
Degree: Master's Degree
Career Level: Experienced
Languages: English, Idoma, and Basic French
Highlights:Nominated for best Nigerian female pharmacist, 2011
Skills:Quality Assurance, Process Improvement, Strategic Analysis, Public Speaking, Presentation Skills, Auditing
Goal:To train, to mentor, to inspire and to educate people so that they are equipped to pass through life with confidence.
Membership:Associate Member, American Society for Quality
Certification:B.Pharm, MBA-HCA
Honor:Member, Beta Gamma Sigma Member, Golden Key International Honours Society
Quality Assurance Manager 11/2014 - current
Amara Home Healthcare Services, Inc., Bedford Heights, OH United States
Industry: Healthcare
Project Management, Process Improvement, Auditing, Strategy, and Data Analysis.
Quality Assurance Manager and Clinical Assistant to the CEO 11/2014 - Present
• Project Management: Managing multiple projects including data collection for the Ohio Department of Medicaid’s initiative to reduce preventable hospitalizations.
• Process Improvement: Identifying areas for business improvement, documenting findings, and implementing changes to improve practices.
• Auditing: Performing timely and thorough audits of patients’ charts to ensure accurate documentation and compliance with state regulatory requirements.
• Strategy: Identifying new revenue-generating business segments and using existing structure (processes, equipment, and labor) to improve company’s bottom line.
• Data Analysis: Utilizing Axxess AgencyCore Software to monitor and evaluate trends in patient satisfaction and recommend patient-focused improvements.--
MBA Intern 05/2014 - 10/2014
University Hospitals Seidman Cancer Center, CLEVELAND, Ohio United States
Industry: Healthcare
Seidman Cancer Center is in the top 20 of all cancer programs in the U.S. Working here has made me understand that leadership in an organization plays a huge role in defining the patients' experience.
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Graduate Assistant 08/2013 - 05/2014
Cleveland State University, CLEVELAND, Ohio United States
Industry: Education
Being responsible for coordinating students' experiential learning programs has helped me to relate better with people, understand their concerns, and provide quick and effective solutions to their problems.
• Assisted the Executive-in-Residence of the Health Care Administration MBA program.
• Responsible for coordinating experiential learning programs, including PSVs (professional site visits) and student shadow visits
• Collected and analyzed data regarding PSV experience, including evaluation of site and student experience (coordination of 8 PSVs involving approximately 120 students)
• Communicated with faculty and staff regarding site visit information, ensuring quality visits and subsequent site information--
Hospital pharmacist 09/2007 - 06/2012
Lagos State University Teaching Hospital, , United States
My dedication to duty was acknowledged while at this hospital.
• Provided individualized medication adherence counseling to an average of 50 patients per day
• Performed cost analysis of 100 drugs comparing market prices of prescribed and similar available brands, reducing cost to patients by an average of 15%
• Member of quality improvement team that implemented measures to reduce medication errors by 30% by verifying patient and prescriber information
• Maintained continuing education hours at 10 CEU’s per year--
Universty of Jos 01/2000 - 05/2005
Jos, Plateau, Nigeria
Degree: Bachelor's Degree
Major:Pharmacy
The Pharmacy program was rigorous but helped in developing my ability to read extensively and work under pressure.
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