Kasaragod, Kerala, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Customer Success Engineer
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages: English, Hindi, Kannada, Malayalam ( Indian Regional Languages)
Highlights:- Founded my own startup and achieved recognition by being selected for Startup India, receiving funding from the Government of India to support its growth. - Recognized as a Unicorn Achiever during my tenure at Cognizant for maintaining a consistent and efficient performance level of 110 percent, demonstrating dedication and excellence in my role.
Skills:startup, customer success, pivot
Goal:My career goal is to leverage my strategic vision, leadership skills, and entrepreneurial mindset to spearhead transformative initiatives that foster sustainable growth and drive positive impact on a global scale. Over the next five years, I aim to ascend to a management position where I can lead diverse teams, implement innovative strategies, and contribute to the long-term success of dynamic business environments. Through continuous learning, dedication, and a commitment to excellence, I am determined to make significant strides towards achieving this goal and making a lasting difference in the organizations I serve.
Membership:None
Certification:- Certified in Business Analytics from Wharton Online through Coursera
Honor:- Recognized and Awarded as a Unicorn Achiever during my tenure at Cognizant for maintaining a consistent and efficient performance level of 110 percent, demonstrating dedication and excellence in my role.
Process Executive 07/2021 - 12/2022
Cognizant, Mangalore, Karnataka India
Industry: IT & DBO
As a Process Executive at Cognizant, I played a pivotal role in supporting CoreLogic's operations. My responsibilities included streamlining processes, ensuring efficiency, and maintaining quality standards. Collaborating with diverse teams, I contributed to optimizing workflows and enhancing overall performance. Joining forces with CoreLogic, I worked diligently to drive excellence and deliver results that exceed expectations.
Met SLA's and deadlines, prepared daily reports, and actively contributed to process development.
Specialized in tax and lien servicing for CoreLogic, working with American housing and real estate data.
Procured taxes via calls and database research, demonstrating expertise in tax analysis and real estate document study.
Recognized as Unicorn Performer for exceptional contributions to the tax and lien servicing process.--
Co Founder/CEO 08/2020 - 08/2023
Mepod, Mangalore, Karnataka United States
Industry: Social Media & IT
Mepod is a social media platform akin to Instagram, but for audio. Our mission is to promote free speech through the Mepod app, allowing users to share their thoughts and ideas through audio recordings.
Spearheaded a 7-member team in creating Mepod, an innovative audio-based social media platform promoting free speech.
Achieved rapid user acquisition and secured the Startup India Certificate.
Demonstrated adaptability by analyzing market trends, but gracefully pivoted strategies and closed the venture in 2023, gaining valuable insights into product-market alignment.--
Technical Support Engineer 07/2020 - 12/2020
Glow Touch Technologies, Mangalore, Karnataka India
Industry: IT
As a Tech Support Engineer at Glow Touch Technologies, I provided prompt and effective assistance to Bluehost clients via chat. Leveraging expertise in troubleshooting, I ensured seamless experiences, resolving technical issues swiftly and accurately. Collaborating closely with Bluehost, I contributed to maintaining high standards of service and customer satisfaction.
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Visvesvaraya Technological University 07/2016 - 08/2020
Mangalore, Karnataka, India
Degree: Bachelor's Degree
Major:Computer Science & Engineering
Completing my CSE engineering degree under VTU Belagavi, I've immersed myself in mastering all its subjects. From algorithms to software engineering, I've embraced each course with dedication and enthusiasm. Through rigorous study and hands-on learning, I've honed my skills in various domains, preparing myself for the dynamic challenges of the tech industry. My journey has equipped me with the knowledge and expertise to tackle complex problems and contribute meaningfully to the field of computer science and engineering.
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