Highlights:Spearhead Systems Administration Unit and over see day to day systems administration activities covering HW, OS, Storage & backup ,infrastructure applications, Monitoring, Incident management, Data Center for critical banking application services. Team building & KPI formulation, stake holder relationship management, cost & budget optimization, Processes and procedures framework, Infrastructure Life Cycle and change management.

Skills:MS Azure, AWS Cloud, AIX, Solaris, Linux, Vmware, Windows Server, Systems Monitoring, Data Cener, Incident Management, Disaster Recovery, IT Infrastructure Projects

Goal:Technology professional with excellent track record in IT infrastructure implementation & operation, identifying technology trends, defining processes, controlling risk, collaborating across departments and optimizing resources in multi-location environment for driving IT strategy, business excellence and enhanced customer experience; targeting to express potential in leadership roles in IT Operations, Systems, Database & Storage Administration, Service Delivery Management, and Client Relationship Management with an esteemed organization

Certification:Microsoft Azure Administrator | Microsoft Azure Architect Technologies | Microsoft Azure Architect Design ? AWS Solutions Architect | AWS Sysops Associate ? Data Center Professional Certification - HPE | Safe Certified Scrum Master | Project Management Professional ? Cloud Management & Security Principles | Advanced Sun Solaris Administration Training ? AIX Administration Training | Oracle 10g Administration & Oracle 10g RAC Administration Training ? Veritas Netbackup Training | Oracle DBA Certification from Oracle Inc. ? Introduction to Design Thinking Workshop | ITIL Foundation Certification | COBIT 5 Foundation Certification

Honor:Certificate of Appreciation in recognition of outstanding performance & contribution during the last 15 years with Dubai Islamic Bank ? Appreciation for contribution to successful completion of NOOR Bank integration (IT Infrastructure) with Dubai Islamic Bank ? Performance Excellence Award for Best Support Unit (Dubai Islamic Bank) ? Certificate of Appreciation for the following: o Implementing Core Banking Project (Dubai Islamic Bank) o Dubai Islamic Bank Production Data Center Migration in 2014 o Dubai Islamic Bank Production Data Center Migration in 2018 ? Pat on the Back for implementing Citrix Work From Home and MS Teams on top priority during COVID-19 pandemic ? Engineer of the Month (ACS Computer Solutions, USA)

AVP-Head of Systems Support Services 01/2006 - 08/2021
Dubai Islamic Bank, Dubai, United Arab Emirates
Industry: Banking/Finance
Spearhead Systems Administration Unit and over see day to day systems administration activities covering HW, OS, Storage & backup ,infrastructure applications, Monitoring, Incident management, Data Center for critical banking application services. Team building & KPI formulation, stake holder relationship management, cost & budget optimization, Processes and procedures framework, Infrastructure Life Cycle and change management.
Directed 1000+ servers, storage & backup infrastructure at Main & DR Data Center of the bank encompassing: o Solaris, IBM-AIX/Linux, Windows, VMWARE Virtual Servers, EMC SAN, AD, MS Exchange, Micro focus Enterprise system monitoring solution and other infrastructure applications ? Conceptualized planning & sizing of HW infrastructure & DBs for banking application like IFLEX Core Banking, Brokerage System, HPS Card System, Oracle E-Business Suite, Call Center, Mobile/Internet Banking & so on ? Spearheaded the entire IT Infrastructure Lifecycle; successfully commenced technology refresh projects, infrastructure update, virtualization, consolidations projects and cost saving activities. ? Engaged in Bank Data Center Migration in 2014 & 2017; successfully migrated to new data center with minimal service disruption ? Spearheaded Microsoft Azure Cloud Evaluation & Adoption for the bank; participated in Azure & AWS workshops as part of cloud adoption covering landing zone setup, security framework, resource & identity management, conditional access & so on ? Steered implementation of MS Teams & Citrix WFH and ensured delivery in record time to enable work from home capability for the staff when COVID-19 pandemic was erupted ? Managed major Vendors (IBM, EMC, Oracle, VMWare, Microsoft & so on), Service Providers & Contractors; maintained excellent relationship leading to useful technology adoptions, excellent support experience and expedite problem resolution ? Steered & signed AMCs with IBM, EMC, Oracle, VMWare, Microsoft & so on and EA agreement with Microsoft ? Coordinated with IT Quality, IT Security & IT Audit Departments for varied quality assurance, system security, audit and compliance related activities ? Engaged with Procurement Department for Quotes, RFIs & RFPs, Commercial Finalization as a part of infrastructure procurements ? Faced various internal & external IT audits (Deloitte, E&Y, FAD Dubai Govt., DIWAN Audit Dubai Govt., ISO Audit) across the tenure with Dubai Islamic Bank ? Executed consolidation and virtualization projects, resulting in improved infrastructure & cost saving to the organization pertaining to Licenses and Maintenance Costs ? Planned & executed backup/recovery strategy using Oracle RMAN/ EMC Networker/ Tape and Disk Library Technologies--
Senior Database/Unix Systems Administrator 04/2002 - 12/2005
Mashreq Bank, Dubai, United Arab Emirates
Industry: Banking/Finance
Senior Systems/Database administrator responsible for day to day administration of HP-UNIX System, Oracle Databases, Oracle Applications, Storage and backup systems.
Senior Systems/Database administrator responsible for day to day administration of HP-UNIX System, Oracle Databases, Oracle Applications, Storage and backup systems. - Oracle/HP-UX/Oracle Applications/EMC Storage and backup--

Calicut University 07/1990 - 06/1993
Calicut, , India
Degree: Bachelor's Degree
Major:Science
Bachelor of Science

Najmal Poolakkal Azure, AWS, Oracle, Vmware, Data Cente, Disaster Recovery, Storage, Backup, Incident Management, SLA, Budget, Project, KPI, SOP