Highlights:Having worked within the industry for over 10 years, I have developed a wide range of skills that would meet, and exceed the expectations for the role

Skills:administration, customer service, communication, Accuracy and attention to detail, Ability to work under pressure, Good interpersonal relation

Goal:my career goal will be to obtain a higher qualification in my field(healthcare. I am inspired by work, I believe in doing things correctly from the word go, I always maintain a positive outlook for new initiatives and have perseverance and endurance on my success, I’m able to display a good interpersonal relationship and communicate well with people

Membership:N/A

Certification:Customer Service Skills, Grievance process management certificate,Disciplinary management course certificate ,Absence management course certificate , Code of conduct certificate , POPI course certificate ,Financial advisory and intermediary service.

Honor:Nominated for employee of the quarter awards (January to March 2013 at universal healthcare)

Apmb Clinical Administration 12/2015 - current
Medscheme Holdings, Johannesburg, Gauteng South Africa
Industry: Healthcare
• Managing out of hospital PMB requests and queries. • Activate care plans (basket of care) based on the PMB level of care for all CDLs and DTPs as per legislature. • Keep updated with clinical knowledge and benefit changes. • Liaison with the Medical Advisor. • Developing and maintaining clinical protocols. • Retrospective review of ambulatory claims and deal with any referral thereof. • Referral to appropriate services. • Chronic medicine management registration. • Loading of new medication on the system • Documents archiving
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Client Liaison Specialist 11/2013 - 11/2015
Optipharm Health Care, Johannesburg, Gauteng South Africa
Industry: pharmaceutical
• Responsible for receiving, Logging and answering queries from members and beneficiaries and from pharmacies, relating to medicine deliveries (HIV and GENERAL CHRONIC MEDICATIONS). • Assisting with claims • Enrolments of new patients on to the system • Calling Dr’s rooms to request renewal of prescriptions. • Calling medical aid companies to request for authorisation of patient’s medications • Assisting at the dispensary, doing stock take and also assisting with The Department of Health tender • Also assisting with administration work at the contact centre.
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pharmaceutical Sales Consultant 11/2011 - 03/2014
Phakamisa Healthy Living, Pretoria, Gauteng South Africa
Industry: Sales
To service current pharmacies and to obtain more pharmacies/Wholesalers • Stock takes at pharmacies • Delivering stock to pharmacies when needed • Assisting in managing accounts of pharmacies • Promotions at pharmacies • Invoicing
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Pharmacy Assistant 04/2007 - 01/2009
Protea Point Pharmacy, Johannesburg, Gauteng South Africa
Industry: pharmaceutical
1 Assist with the manufacturing non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist. 2 Responsible to the distribution and control of stock of schedule 1 to schedule 5 medicines or schedule substance. 3 Provide reliable information to individuals in order to promote health. 4 Assist the stock controller with writing a monthly report and making recommendation to the CEO regarding stock surplus and shortages
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Trinity secondary school 01/1998 - 12/2002
Johannesburg, Gauteng, South Africa
Degree: High School Or Below
Major:Biology, physical science
Minor:Accounting
Graduated in 2002, with a matric senior certificate(Grade 12)

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