Highlights:Technical Functional Management roles Solutions Architect Business Analyst System Analyst Engineering Management

Skills:JIRA, Scrum, Agile, PMP, Certified Scrum Master(CSM), Communication, Project Management, Solutions Architect, Asana, Confluence, Rally, Atlassian, Integration, Tableau, PowerBI, Oracle, MSSQL Server, MySQL

Goal:Technical Functional Management roles Solutions Architect Business Analyst System Analyst Engineering Management

Membership:PMP - Project Management Professional

Certification:PMP - Project Management Professional CSM - Certified Scrum Master CAL - Certified Agile Leadership SAFe Architect SAFe Practioner

Technical Manager 07/2023 - 11/2024
Benekiva LLC, , United States
Industry: Insurance Tech services
Technical leadership role, client facing, solutions architect and management
Technical Planning and Design • Collaborated with stakeholders to align technical solutions with business objectives. • Defined architectural designs and coding standards, ensuring scalability and maintainability. • Recommended technologies and tools that optimized performance and cost-effectiveness. Development and Leadership • Led teams by example, producing high-quality code and mentoring developers. • Ensured best practices and quality guidelines were consistently followed. • Troubleshot complex technical issues and introduced process improvements to enhance efficiency. Team Leadership and Collaboration • Fostered collaborative, innovative environments, distributing resources effectively. • Served as a technical advisor, aligning development with organizational goals. • Coordinated across functions, ensuring stakeholder expectations were met or exceeded. Quality Assurance and Continuous Improvement • Championed robust testing processes, collaborating with QA teams to ensure comprehensive coverage. • Documented design decisions and contributed to knowledge-sharing initiatives. • Advocated for a culture of continuous learning, driving technical excellence across teams. These responsibilities have honed my ability to lead cross-functional teams, streamline development workflows, and deliver solutions that meet complex business needs. I am particularly skilled at bridging the gap between technical and non-technical stakeholders, ensuring seamless communication and project alignment.--
Sr. Engineering Manager 02/2018 - 05/2023
COTIVITI Inc, , Nepal
Industry: IT Product Services
Engineering Management functional role
Project Management: Oversee planning, scope, risk, resources, testing, deployment, and quality control. Technical Guidance: Provide input on software design, implementation, and new technology POCs. Agile Practices: Implement Agile, Scrum, and Kanban methodologies to drive efficiency. Customer Focus: Maintain quality standards, resolve issues, and develop training modules. Requirement Gathering: Collaborated with stakeholders to collect, document, and validate business requirements using interviews, workshops, and surveys. Process Analysis: Analyzed existing business processes to identify inefficiencies, recommend improvements, and design optimized workflows. Solution Development: Translated business needs into functional requirements and worked closely with development teams to ensure alignment with objectives. Stakeholder Communication: Acted as a liaison between business units, technical teams, and external vendors to ensure effective collaboration and project success. Documentation: Created detailed business requirement documents (BRDs), functional specifications, and user stories. Testing and Validation: Assisted in system testing, conducted user acceptance testing (UAT), and ensured deliverables met business expectations. Data Analysis: Utilized data modeling and analytics to identify trends, forecast outcomes, and support decision-making. Risk Management: Identified risks in project delivery and proposed mitigation strategies. Tool Expertise: Proficient in tools like JIRA, Confluence, MS Excel, and SQL for project tracking, documentation, and data analysis. Continuous Improvement: Recommended enhancements to systems and processes based on performance reviews and feedback. Change Management: Supported the adoption of new systems and processes through training and stakeholder engagement.--
Technical Business Analyst 08/2016 - 12/2017
Good Minds Technologies, , Nepal
Industry: IT Product Services
Technical Business Analyst
Agile Facilitation: Lead sprint rituals, planning, retrospectives, and coordinate with cross-functional teams for Agile Release Train (ART) alignment. Team Support: Guide teams to set and achieve goals, manage capacity, remove impediments, and foster continuous improvement. Reporting & Metrics: Compile and publish team reports on metrics, RAID management, and process enhancements. Coaching & Training: Mentor in Agile frameworks (Scrum, Kanban, SAFe) and conduct training for skill development and process compliance. Requirements Gathering: Work closely with stakeholders to understand business needs and translate them into clear, actionable technical requirements. Process Analysis and Improvement: Analyze and optimize business processes, identifying opportunities for automation or system improvements. System Design and Integration: Collaborate with technical teams to design system solutions that align with business objectives and ensure smooth integration with existing systems. Data Analysis and Reporting: Provide insights from data by designing and generating reports, dashboards, and business intelligence tools to inform decision-making. Documentation and Specifications: Write detailed functional specifications, user stories, and business cases to guide the development and testing process. Testing and Validation: Ensure that solutions meet business needs through testing, validating requirements, and overseeing user acceptance testing (UAT). Collaboration: Work closely with project managers, developers, and QA teams to ensure seamless execution of projects from inception to completion. Change Management: Support change management processes by training users and stakeholders on new systems and processes, ensuring smooth transitions.--
Technical Project Manager/Business Analyst 07/2015 - 07/2016
Zerone Technologies WLL, India, , India
Technical functional role
Project Management: Oversee projects from planning to completion, including task assignments, progress tracking, and risk management. Client Communication: Maintain clear communication with clients via email, Skype, or phone for updates and requirements gathering. Jira Administration: Manage Jira configurations, create confluence pages, and resolve issues related to Jira use and enhancements. Portfolio Management: Actively manage project portfolios, track performance metrics, and provide status reports to senior management. Team Coordination: Lead multiple teams, address impediments, and ensure timely delivery of quality deliverables. System Analysis & Design: Analyze and design systems to align with client needs and company goals. Metrics and Reporting: Develop KPIs, monitor performance, and provide actionable insights to improve processes. Risk and Quality Management: Identify project risks and oversee quality control to meet standards and objectives. Stakeholder Engagement: Conduct client meetings to update on progress and align deliverables with user and client requirements. Process Improvement: Identify improvement areas, implement solutions, and streamline workflows for efficiency.--
Technical Project Manager 05/2012 - 07/2015
Leapfrog Technology Inc, , Nepal
Technical Project Management
Risk and Quality Management: Identify and manage project risks, ensure deliverable quality, and validate results through rigorous testing. Team Leadership: Manage multiple cross-functional teams, streamline resource allocation, and enhance productivity. System Analysis & Design: Analyze, design, and develop workflow solutions while resolving application challenges by collaborating with clients. Project Oversight: Track budgets, timelines, and milestones, updating plans as objectives and staff availability evolve. Stakeholder Engagement: Communicate objectives and progress to internal and external stakeholders, maintaining transparency and alignment. SDLC Expertise: Apply methodologies like SDLC and Agile to manage technical projects and meet client requirements efficiently. Documentation & Training: Prepare comprehensive documentation, train client personnel, and provide operational support. Process Improvement: Develop strategies, perform cost-benefit analyses, and optimize operations for continuous improvement. Project Leadership: Oversee diverse portfolios, conduct thorough risk assessments, and implement response strategies to mitigate roadblocks. Agile Implementation: Drive Agile/Scrum methodologies and act as a proxy account manager to facilitate client communications.--
Software Engineer 05/2010 - 05/2012
Software Paradigm International, , Nepal
Software Engineering
Requirement Analysis & Software Design: Analyze requirements and design software architecture, including database and module development. Development & Testing: Perform coding, debugging, unit testing, and regression testing; implement solutions to software issues. Full Software Lifecycle: Lead projects through planning, design, development, deployment, and maintenance. Documentation & Collaboration: Draft technical specifications, design objectives, and project methods while collaborating with cross-functional teams. User Experience & Enhancements: Develop user-friendly applications, recommend system updates, and integrate performance optimization features. Performance & Quality Assurance: Conduct performance tests, automate workflows, and liaise with QA teams for system validation. Stakeholder Communication: Engage with stakeholders, customers, and product teams to align development with business needs. Innovation & Tools: Introduce automation tools, design clean interfaces, and apply computer science principles for advanced solutions.--
Software Engineer 07/2007 - 04/2010
Hitachi High-Tech, , Nepal
Software Engineering
Risk Management & System Analysis: Develop enterprise-wide risk management solutions and perform system analysis. System Design & Implementation: Design and implement system architecture, databases, and software modules. Development & Debugging: Code, debug, and develop web applications using diverse programming languages. Testing & Quality Assurance: Conduct unit, integration, regression, and performance tests using various case tools. Lifecycle Management: Manage full software development lifecycle, from planning to deployment and maintenance. Collaboration & Coordination: Work with project managers, QA testers, and user experience designers to meet goals and improve functionality. Documentation & Optimization: Create technical specifications, system design documents, and recommend system enhancements based on feedback. Performance Monitoring: Schedule quality assurance checks, automate test scripts, and develop mitigation strategies. Stakeholder Engagement: Communicate with stakeholders, product teams, and customers to align system development with needs. Innovation: Engineer cross-platform systems and deliver intuitive, user-friendly solutions.--
Software Engineer/Co-Founder 06/2006 - 07/2007
BridgeInfosys Pvt. Ltd, , Nepal
Software Engineering
Software Engineering: Led and contributed to software development projects. Strategic Planning: Developed mission, vision, and growth strategies to align company objectives and enhance profitability. Business Development: Negotiated contracts, formalized business structures, and identified market gaps for customer-focused solutions. Operational Oversight: Standardized procedures, managed capital improvement projects, and ensured agility in dynamic conditions. Industry Engagement: Delivered speeches, attended conferences and built partnerships to enhance brand visibility and foster growth. Stakeholder Collaboration: Worked with partners and customers to drive revenue and promote business success. Change Management: Directed restructuring efforts and controlled business direction adjustments for sustainable operations--

Magadh University 06/2001 - 05/2005
, , India
Degree: Bachelor's Degree
Major:Computer Science Engineering
B.Tech - computer science engineering

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