Highlights:Extensive IT Support Experience: Over 5 years of hands-on experience providing technical support to end-users, consistently resolving issues related to software, hardware, and network connectivity with a high first-call resolution rate.

Skills:IT, Technical, System Administration, Network Configuration, IT Helpdesk Support

Goal:To obtain a challenging Helpdesk role where I can leverage my extensive experience in IT support, troubleshooting, and network management to ensure seamless operation of IT systems and provide top-tier assistance to end-users.

Membership:-

Certification:MCSE(Only local Cert.)- Fortigate Firewall Management (Entry Level) Please check more cert. www.linkedin.com/in/muhammetfrt/

Honor:-

IT Technician 02/2024 - current
Syneta, Istanbul, Turkey
Industry: Technology
In the company I am currently working for, we provide services to manage the infrastructure support of many companies under contract, offer IT support, perform installations, and meet the customer’s requirements.
currently, we have agreements with many companies, we work with large companies of many sizes, we have about 10 to 15 customers. i am satisfied with my current job, but I want to come abroad and work there because I am not satisfied with the economic situation of the country and some of the decisions taken by the state--
ATM Technicial Support 02/2023 - 02/2024
VAKIFBANK, Istanbul, Turkey
Industry: Banking
Field technician-Leaving Reason Salary
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Technical Support Specialist 03/2022 - 06/2022
Bloomberg L.P., Istanbul, Turkey
Industry: Finance
Recruitment made with a Short-Term Work Contract there is no dismissal and continuity of work
--
Management representative 06/2019 - 02/2020
Istanbul Merchandise, Istanbul, Turkey
Industry: Knitting
to work to increase the efficiency of operations, to manage customer relations and to contribute to the achievement of the company's goals
to work to increase the efficiency of operations, to manage customer relations and to contribute to the achievement of the company's goals--
Sales Resp. 03/2016 - 09/2017
Tahtakale AVM, Istanbul, Turkey
Industry: Mall
Sales
Simply sale products and Cashier (Small Shop)--
Technical Operator 01/2015 - 03/2016
Karaca Sports, Istanbul, Turkey
Industry: Knitting
Computer based merchandise machining operator
--

Istanbul AUZEF 01/2022 - current
Istanbul, , Turkey
Degree: Associate's Degree
Major:Brand Communication
i haven't finished school yet because I didn't take my exams.

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