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Muhammad Rafiqul Alam

Dhaka , Bangladesh

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: it specialist, administrative services manager

  • Occupation: Management

  • Degree: Master's Degree

  • Career Level: Experienced

  • Languages: English, Bengali, Hindi, Urdu

Career Information:

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Highlights:

Skills:IT, Admin, HR, Management


Experiences:

Senior Assistant Director(IT) 06/2009 - current
Md. Sabur Khan, Dhaka, Dhaka Bangladesh
Industry: Daffodil International University
Role: ICT Consultation & Business Analyst
Daffodil Group encompasses over 18 concerns in three different ICT, education, consultancy and training arena. The Group is operating in major divisions and cosmopolitan areas in Bangladesh and started its operation in International dome. Today the group has started operation in UK, USA, Malaysia and Dubai and also has network and links worldwide. As the company is growing and increasing international footprint, the brand is also gaining international recognition.--
IT Manager 01/2006 - 06/2009
Ashok Kejriwal, SAVAR DHAKA, Dhaka Bangladesh
Industry: Doel Group of Industries
Role: IT & HR Management Doel Group of Industries is a biggest composite garments unit in Bangladesh. It provides quality textile and garments for all most whole Europe and western countries in the world. It is a 100% export oriented garments factory. H&M, WallMart, C&F, Greenfield etc are their main buyer. There is more than seven thousand employee working for whole composite sections.
Role: IT & HR Management Doel Group of Industries is a biggest composite garments unit in Bangladesh. It provides quality textile and garments for all most whole Europe and western countries in the world. It is a 100% export oriented garments factory. H&M, WallMart, C&F, Greenfield etc are their main buyer. There is more than seven thousand employee working for whole composite sections. Responsibilities: • To maintain Hardware, Software, Netware & WiFi network in intranet and Internet. • Application & Email Server maintenance with RADIO and ADCL, Fiber connection. • Software Development Project maintain and Implementation the project. • Garments ERP management • Payroll & Benefit Analysis • Compliance & Human Resource Management • Conducted user interviews at both in-house and client locations, gathered requirements, analyzed the requirements, and managed it using Rational Requisite pro. • Managed and traced software requirements throughout the project lifecycle, assessing impact and responding rapidly to ever-changing requirements. • Analyze business requirements and segregated them into Use Case Diagrams, Activity Diagrams, Sequence Diagrams, according to UML methodology thus defining the Data Process Models. • Work with the test team as QA (if needed), analyze requirement, Test Plans and Test Cases development, Test environment setup, test execution , Test cycle closure Documented and delivered Functional Specification Document to the project team. • Used MS Project to manage schedules, deadlines and resources and collaborate on the project. • Interacting with the developers on resolving the reported bugs and various technical issues. • Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing. Technologies: MS Office Suite, Spreadsheets, MS Visio, MS office, Quality center, SQL 2005, C#.net. Linux email Client.--
Senior Computer Programmer 06/1996 - 12/2003
MD DEDARUL ALAM, Dhaka, Dhaka Bangladesh
Industry: Rephco Pharmaceuticals limited
Role: Software Developer & IT Head Rephco Pharmaceuticals Limited is a large Pharmaceuticals and Medicine Manufacturer in Bangladesh. It has more than 100 Medicine product line with Tablets, Capsules, Liquid, Injections & Vials. There are more than three thousand workers and employees working at the 300 location in whole Bangladesh area.
Role: Software Developer & IT Head Rephco Pharmaceuticals Limited is a large Pharmaceuticals and Medicine Manufacturer in Bangladesh. It has more than 100 Medicine product line with Tablets, Capsules, Liquid, Injections & Vials. There are more than three thousand workers and employees working at the 300 location in whole Bangladesh area. Projects: 1) Working in Discrete Manufacturing Environment, improve process and saved 1million dollar annually. 2) Working extensively with QA Team in understanding test cases, test plans, User Acceptance Testing (UAT) and ensuring that the software meets the system requirements. Specifications and design documents under FAA (Federal Aviation Administration) standard. Responsibilities: • Participated for the creation of Business Process Workflow Diagrams with Stakeholders involved throughout the business solution Development Life Cycle (SDLC) - AGILE. • Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements. • Conducted User Design Studio, for functional requirement gathering purposes, creating Mock Up for the new UI, and translating requirements into User Stories and Epics. • Conducted PPT, and presented the product owner and executive with outcomes and several options. • Created other artifacts such as BRD, Use Cases, Activity Diagrams, and Sequence Diagrams to supplement the development process and to reduce error and misrepresentation of requirements and User Stories. • Participated in daily SCRUM stand-ups and assisted Scrum master and development team, in conducting Iteration planning meeting and sizing User stories for the release. • Process Reengineering by creating Business Process Analysis, Flow Charts, of individual major functionalities, support and work around gathers from users, to conduct GAP analysis. • Worked closely with QA, to develop test cases, and involve in other testing, before approving it for release. • Conducted UAT for version release and gathered feedback. • Worked with cross functional department as Government Programs, and Common platform, to discuss and raise any issues that changes in CM suite might cause in other depended products. • Worked very closely with SCRUM master, and Development team, with ownership mentality and made sure the User Stories were coded, tested, documented and ready for release. Environment: MS Visual Basic, MS Visual foxpro, MS Access, Dbase.--

Education:

Dhaka City College 01/1990 - 03/1992
Dhaka, Dhaka, Bangladesh
Degree: High School Or Below
Major:Commerce
Commerce upto 12 class.


Dhaka City College 03/1992 - 06/1994
Dhaka, Dhaka, Bangladesh
Degree: Bachelor's Degree
Major:Commerce Management
Minor:Economics & Accounting
Bachelor of Commerce
Bangladesh National University 04/1995 - 06/1996
Dhaka, Dhaka, Bangladesh
Degree: Master's Degree
Major:Management
Minor:Commerce
Master in Management

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