KARACHI Sindh, Pakistan
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: IT Infrastructure Manager, Network Manager
Occupation: IT and Math
Degree: Master's Degree
Career Level: Fully Competent
Languages: English & Urdu
Highlights:? An ambitious, self-motivated, proactive & results-oriented IT Professional with 11+ years of experience including 9+ years of senior-level leadership in top MNC’s spanning IT infrastructure, communication and network management, system operations, service delivery management and disaster recovery. ? Extensively experienced in combining technical expertise with strong business acumen and operational understanding; ensuring all technical strategies and activities align with corporate goals. ? Highly skilled in managing large-scale IT projects from planning to implementation and enhancements. ? Proven leader adept at building and motivating diverse technical teams to achieve outstanding results.
Skills:CCNP, CCNA, MCP, Network Management (LAN/WAN), Systems Management, Team Leading (Helpdesk Supervision), ITILv3, SCCM, Share Point 2010, Blue Coat, Project Management, PMP, Vendors & SLA's management, Budgeting & Procurement, Service Delivery, Change, Incidents management, Security Planning & Implementation
Membership:o Project Management Institute (PMI) o Pakistan Engineering Council (PEC)
Certification:o Project Management Professional ----------- (PMP) o IT Infrastructure Library v3 Foundation Certified ----------- (ITIL v3) o Cisco Certified Network Professional ----------- (CCNP - R&S) o Cisco Certified Network Associate ----------- (CCNA - R&S) o Cisco Certified Network Associate – Security ----------- (CCNA - Security) o Cisco Certified Network Associate – Voice ----------- (CCNA - Voice) o Microsoft Certified Professional – Win Server 2012 ----------- (MCP – Windows Server 2012) o Passed CCNP-Security exam 300-206 (SENSS) & preparing for remaining exams
Honor:At Present Position: o Received LTIP (Long Term Investment Plan) award for consecutive 4 years outstanding performance, “Star Performer” & cash award for overall best performance in IT department, also participated in many different contests/quizzes & won prizes. At Previous Position: o Received “Recognition Award” for existing IT infrastructure upgrade & enhancing communications.
MANAGER IT INFRASTRUCTURE 01/2010 - current
DP WORLD KARACHI (QICT), Karachi, Sindh Pakistan
Industry: Ports & Shipping
? MANAGER IT INFRASTRUCTURE | Jan 2010 to Present |
DP WORLD Karachi - (QICT), Pakistan. – Global Leader in Sea Ports & Terminal Operations
• Core Responsibilities:
o Nationwide IT Infrastructure (LAN/WAN/WLAN) Planning, Design, Implementation & Management,
o IT Security Planning, Implementation & Management,
o IT Infrastructure Projects Planning, Execution & Management,
o Team Building, Leading & Mentoring, IT Support Supervision in 24x7 working environment,
o Data Center & DR Sites Management,
o IT Inventory Management with centralized patches deployment & control,
o Budget Planning, Designing & Management,
o Vendors & SLA's Management,
o Service Delivery, Change & Configuration Management,
o SharePoint, Blue Coat & SCCM Management,
o Nationwide VoIP Setup Management--
INFRASTRUCTURE MANAGER 09/2006 - 01/2010
SANOFI PAKISTAN LTD., Karachi, Sindh Pakistan
Industry: Pharma
? INFRASTRUCTURE MANAGER | Sept 2006 – Jan 2010 |
SANOFI Pakistan Limited, Karachi, Pakistan. - Global Leader in Healthcare & Pharma Domain
• Core Responsibilities:
o Managed countrywide helpdesk team, LAN/WAN infrastructure for HO & remote sites (400+ nodes), Data Centre, Active Directory, Exchange-2003, RSA Secure ID’s & MS-SMS 2003 setup.
o Worked with regional IT team on many projects, planned executed & managed several local IT projects, designed Departmental Annual Budget with IT head & managed all IT Vendors, Contracts/Agreements.
o Developed & managed corporate websites using Tridion CMS & MS-SharePoint 2007 (MOSS), CISCO routers, L2/L3 switches & NORTEL VPN boxes, Symantec 12.5 Backup Exec & IBM SAN, Anti-Virus SAV 10.
o Created & managed SOP’s, log-sheets, network diagrams, performed real-time network monitoring.
• Key Achievements:
o Planned, designed & implemented secure & cost affective LAN/WAN infrastructure for five branch offices, upgraded international bilateral leased circuit (b/w Karachi & Singapore) with VPN backup arrangement.
o Designed SharePoint 2007 website & conducted training for 300+ users as part of global project (cGate), planned, upgraded & managed corporate website using Tridion content management system (CMS).
o Installed, configured & managed IBM-SAN, tape drives & Symantec Exec for centralized backup & storage, Symantec Anti-Virus (SAV 10) & System Management Server (SMS-2003) Server planning & roll-out.
o Received “Recognition Award” for existing IT infrastructure upgrade & enhancing communications.--
N.E.D. UNIVERSITY OF ENGINEERING & TECHNOLOGY 01/2000 - 01/2004
Karachi, Sindh, Pakistan
Degree: Bachelor's Degree
Major:B.E. in COMPUTERS & INFORMATION SYSTEMS
o Bachelor of Engineering (B.E.), Computers & Information Systems-----January-2004
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