Highlights:

Skills:

Customer Care Agent 03/2020 - 04/2022
t Bonne Garde Support (Pty) (Hollywood Bets), Maputo, Maputo Mozambique
Industry: Gambling
Customer Care
Responsibilities: - Addressing their inquiries (Deposits, Withdraws and Ticket results; - Ensure Customer chat satisfaction targets are achieved consistently by solving their concerns;--
Team Leader 01/2019 - current
Hollywood Bets Moz, Maputo, Maputo Mozambique
Industry: Gambling
Mobile Team Leader
Responsibilities: - Communicates financial targets to each branch and measure branch performance; - Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters--

Escola Comunitaria Armando Emilio Guebuza 03/2019 - current
Maputo, Maputo, Mozambique
Degree: High School Or Below
Major:Computer Eng
Computer Eng

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